Protyre Autocare - Buckley Reviews 

2,492
TrustScore 4.5 out of 5

4.5

Mount Terrace Works, CH7 3AE Buckley, GB


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Rated 5 out of 5 stars

Simply just worked after booking an appointment and arriving ahead of time my car was ushered straight into the garage and tech advised me that the tyre I was querying was in fact good but the rear we... See more

Rated 5 out of 5 stars

Booked online, got an appointment to replace the punctured tyre the same day. Wheel was fixed quickly, very happy with the service.

Rated 5 out of 5 stars

Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... See more

Company replied

Rated 5 out of 5 stars

Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your c... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Mount Terrace Works, CH7 3AE, Buckley, United Kingdom

  • 01244 544575

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(2,492)

32,958 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply just worked after booking an…

Simply just worked after booking an appointment and arriving ahead of time my car was ushered straight into the garage and tech advised me that the tyre I was querying was in fact good but the rear were borderline. Pleasant experience.

2 September 2026
Rated 5 out of 5 stars

No dramas good service polite staff and…

No dramas good service polite staff and very helpful

31 August 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Mr Jones,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a great service

Always a great service

26 August 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello James,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Brilliant receptionist

Brilliant receptionist. Completely organised and fully up to date with appointments.
Fitters equally proficient and reliable.

26 August 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Mr Ashworth,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Speedy service

Speedy service, very thorough and excellent safety checks.

24 August 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Mr Hall,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service …

Excellent service in all aspects of all the services they offer.

18 August 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Timothy,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at Buckley. We appreciate your business and hope to see you again.

Hello,

Thank you for taking the time to leave us a 5-star review of our Salisbury centre. We are pleased to hear that your experience was excellent. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

Replacement exhaust

Booked in for an exhaust review as blowing and noisy. They established that it needed replacing from the flex to the back box inclusive. They undertook the work the same day. Upon collection the new chrome exhaust, which a boy racer would have loved as it was louder than the previous one. Returned immediately to be told it takes time to bed in so do 100 miles and return if no better. 200 miles later went back as still noisy and to be fair they replaced it under warranty stating it was faulty. Upon collection to be greeted with a soaking wet seat as they had kindly left the window fully open. Obviously fuming went to the reception to be advised no manager or assistant as both on holiday so would need to wait and did we know anyone with a heater to dry it out ourselves. Anyway exhaust number two was just as bad so upon the manager returning booked car in again for the exhaust to be replaced with an original one not a chrome and it is lovely and quiet. Got there in the end but will not be returning sorry. Buckley Tyres always had a good reputation for quality and service.

4 August 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Dear Ian, 

Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you

Best regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

I booked my vehicle in for checks on…

I booked my vehicle in for checks on exhaust suspension steering brakes tracking. As a previous employee for the company I thought they would have looked after me an done a good job checking my car over as requested by my warranty. But unfortunately they only had the car 20mins an didn't do anything just checked the tracking an brakes with out test driving the vehicle I was extremely disappointed by this. Tbh an won't be returning or recommending them anymore..

19 August 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Dear Mr Roberts, 

Thank you for bringing this to our attention.

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Friendly staff, really efficient, kept me updated and you know the work completed is genuine.

15 August 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Nicki​,

We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Terry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great quick and easy service off…

Great quick and easy service off protyre Buckley. Thank you.

19 August 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the quick and easy service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Staff were friendly

Staff were friendly got an appt straight away

31 July 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Ms McCann,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick

Quick, efficient, polite and talked through what was done to my car and also a good price

5 August 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Mrs Gardner​,

We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Totally trust the staff

As always. Great customer service. No more needs saying. 100% happy

5 August 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Kevin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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