Protyre Autocare - Banbury Reviews 

1,653
•
TrustScore 4.5 out of 5

4.7

Gatteridge Street, Banbury, OX16 5DJ Banbury, Oxfordshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

I have been using Protyre for many years and always, they do exactly what they say. Great service. From first call and advice to booking in. You then leave happy, knowing a professional job has been d... See more

Company replied

Rated 5 out of 5 stars

Booked car in for a free tyre check. Was expecting new tyres would be required, but the advice was not yet. Received a detailed report on each tyre and a recommendation on the how many miles they w... See more

Company replied

Rated 5 out of 5 stars

When ever I attend the Banbury branch the staff are always very friendly and happy to help Rob the manager always goes the extra mile to accommodate my booking I've been coming here for a long tim... See more

Company replied

Rated 5 out of 5 stars

As usual wonderful service. Drove in to the branch with a tyre issue. Within an hour the problem was resolved. Friendly and professional staff.

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, United Kingdom

  • 01295 263149

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,653)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Booked car in for a free tyre check.

Booked car in for a free tyre check.
Was expecting new tyres would be required, but the advice was not yet. Received a detailed report on each tyre and a recommendation on the how many miles they would be good for.
No pressure, just reassurance and a price point for 3 different brands to give me an idea of how much to budget for when the time comes for a change in a couple of months.
Excellent service!

29 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Car ready early. Good staff. Easy to book.

5 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff work carried out on time

Friendly staff work carried out on time

5 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mr Evans,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Very good service

5 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mr Boyd,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Good service bad price

Liked the service and the speed in which you dealt with my car; however, it was more expensive than anywhere else, so I will shop around before using you again!!

30 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear Customer,

Thank you for your feedback . We are sorry to hear that your recent visit to our Banbury branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

The team at Banbury always very helpful…

The team at Banbury always very helpful and professional and help wherever possible.

30 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Charlotte​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

30 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and effective

Quick and effective. Good people.

28 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mr Johnson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient and helpful

Very efficient and helpful. I will take up the offer to check that the front wheels have remained fully aligned a few weeks after the visit.

16 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt courteous service

Prompt courteous service, they even brought in the old tyre to show me the damage. Will definitely use again.

23 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, tyres ordered online at a great price, We moved the appointment from a Saturday yo a Wednesday and they were very helpful in doing this. Tyres (4) were fitted in the timeframe quoted and we was contacted to say all was done, would use again

16 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Philip,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

MOT Test

Unfortunately i was booked in for an MOT which couldnt happen due to staffing. Couldnt rebook for a later date either as no availabilty was confirmed.

21 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear Mr Hardman ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Banbury branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Wayne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service.

Booking was quick and straight forward.
Holiday check was carried out thoroughly and staff were great to deal with and all at no cost, thank you.
Overall a great service as usual.

18 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Alan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service always

Great service always

16 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Jan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt service

16 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mr White,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

When ever I attend the Banbury branch…

When ever I attend the Banbury branch the staff are always very friendly and happy to help
Rob the manager always goes the extra mile to accommodate my booking
I've been coming here for a long time and would never go any where else ad the guys know my car inside out

9 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Jackie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service in every way

Excellent service in every way. Emailed report very good and informative.

14 September 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Robin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mr Davies,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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