This garage are very dependable and reliable. I was not sure what the knocking sound was in my car and it was identified that I needed 2 front drop links. This was immediately sorted and my care is... See more
Company replied
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I have major anxiety about going to garages following a bad experience in past .being a 50 Yr old single woman I previously went to a large well known garage and made to feel like a stupid woman who w... See more
Company replied
The team are amazing and polite I ordered to the wrong store and phoned customer services within 5minutes it was all sorted , they gave me an appointment and my car was taken straight in at the allot... See more
Company replied
Fast efficient friendly staff this is my second year having the Banbury team mot my car and both times they have been excellent
Company replied
Company details
About Protyre Autocare - Banbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, United Kingdom
- 01295 263149
4.8
Excellent
2K reviews
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I’ve been going to procure for years
I’ve been going to procure for years
Very friendly and efficient
12 August 2026
Straightforward and great job
Straightforward, uses appointment times, keeps to them and does a good, honest job. Good prices too...
7 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This garage are very dependable and…
This garage are very dependable and reliable. I was not sure what the knocking sound was in my car and it was identified that I needed 2 front drop links. This was immediately sorted and my care is now so quiet and nice to drive. Thanks to all at Protyre Banbury for such great service.
27 July 2026
Reply from Protyre Autocare - Banbury
Hello Rebecca,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Banbury
Hello Jan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and smiley!
10 August 2026
Reply from Protyre Autocare - Banbury
Hello Vera,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have major anxiety about going to…
I have major anxiety about going to garages following a bad experience in past .being a 50 Yr old single woman I previously went to a large well known garage and made to feel like a stupid woman who was not important. I have avoided going to any garages since, getting family members to take my cars for me for years. I needed a garage that regas air-conditioning using new gas as the garage my family use only do old gas . I called protyre Banbury explained my anxiety and what I was needing I spoke to Rob who was absolutely amazing, friendy compassionate about my concerns. He booked me in . On entering the garage very anxious .I instantly was made to feel welcome and put at ease Rob was fantastic. I also say many of his staff on my visit and all the staff seem happy within there job all very polite and friendly . I definitely now at ease and will definitely be returning in the future. So I highly recommend protyre Banbury Thank you for restoring my faith in going to a garage Rob and staff 5 star 🌟
5 August 2026
Reply from Protyre Autocare - Banbury
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Banbury
Hello Ms Moyo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Banbury
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast efficient friendly staff this is…
Fast efficient friendly staff this is my second year having the Banbury team mot my car and both times they have been excellent
3 August 2026
Reply from Protyre Autocare - Banbury
Hello Bob,
We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Banbury
Hello Mohammad,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Banbury
Dear DJ,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
The team are amazing and polite I…
The team are amazing and polite I ordered to the wrong store and phoned customer services within 5minutes it was all sorted , they gave me an appointment and my car was taken straight in at the allotted time .overall a great experience
Thankyou
29 July 2026
Reply from Protyre Autocare - Banbury
Hello Sharon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Really friendly staff
Really friendly staff. Easy process. I was invited to wait for my car and have a coffee but declined. My car was promptly ready on my return
22 July 2026
Reply from Protyre Autocare - Banbury
Hello Rachel,
We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The whole process from booking online
The whole process from booking online, choosing tyres, etc is very straightforward. Friendly and helpful.
17 July 2026
Reply from Protyre Autocare - Banbury
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Another good experience with Protyre
They were extremely busy and it was very hot, but they changed my tyres and re-gassed my aircon quicker than I expected. My only small criticism is that the tyres weren’t at the same pressure and a little low, but not so bad that it wasn’t safe. As I say they were VERY busy.
15 July 2026
Reply from Protyre Autocare - Banbury
Dear pjbegley,
We appreciate your kind words and are glad we could assist with your tyres and air conditioning so efficiently, especially given how busy we were.
We sincerely apologize that the tyre pressures weren't perfectly matched.
We are reviewing our procedures to ensure this oversight doesn't happen again.
We will look forward to welcoming you again at our Banbury branch in the future.
Kind regards
Kayliegh
Customer care
Great customer service
Great customer service, quick turnaround and great communication.
👍👍👍👍👍
15 July 2026
Reply from Protyre Autocare - Banbury
Hello Davyd,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Courteous professional service
15 July 2026
Reply from Protyre Autocare - Banbury
Hello Mr Chubb,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were friendly and efficient took…
Staff were friendly and efficient took exact time they said.
15 July 2026
Reply from Protyre Autocare - Banbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Banbury
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great for specialist tyres and rims
I had a specialised job and it was recommended I wait for their senior tyre technician to return from holiday. I did that and he was superb. Very happy and the prays good too. Highly recommend Protyres Banbury.
8 July 2026
Reply from Protyre Autocare - Banbury
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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