It has been so reassuring to experience a company who stands by their clients even when the going gets tough. Many would have thrown their hands in the air and gone bankrupt and walked away. But n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Sharing best practice for UK landlords and the Private Rented sector
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As a long term admirer of the Property 118 website I was keen to sign up for a portfolio appraisal. After friendly and helpful emails with Mark Alexander this arrived promptly and did not disappoint. It's given me a valuable perspective on our current position and potential ways forward that I would not have arrived at unaided. Very satisfied.

Reply from Property118
The team at Property118 is very knowledgeable and a pleasure to deal with. In an environment where landlords seem to be vilified from every angle, it’s refreshing to encounter a supportive consultancy that understands how a professionally-run rental business should be operating.

Reply from Property118
A truly committed, transparent and ethical team who provide excellent service. They have demonstrated this over an over during the 7 years of service they have provided me. I have no hesitation in recommending them.

Reply from Property118
An invaluable source of relevant information for private landlords, in a time of persecution and unfair mistreatment.

Reply from Property118
I have worked with Property118 for some time, including setting up my LLP and family investment company, and I have always found Mark Alexander and the wider team knowledgeable, responsive and generous with their support.
Mark recently prepared a detailed Strategic Portfolio Review for me. It gave me a much clearer understanding of how each of my properties are performing, the areas I need to strengthen, and the practical steps I should take next. The report did not simply focus on tax. It also considered finance, cashflow, succession planning and what I ultimately want the portfolio to achieve for my family.
What I particularly value is that Mark takes the time to understand my circumstances and explain complex issues in a way that is easy to follow. He has continued to answer questions and point me towards areas I had not fully considered, without ever making me feel rushed or pressured.
Property118 has helped me feel far more confident about the direction of my property business, and I would happily recommend Mark and the team to other portfolio landlords looking for thoughtful, strategic support.

Reply from Property118
Property118 are very knowledgeable, friendly, and efficient. Their advice has been outstanding.

Reply from Property118
How refreshing to have a company that backs up what it says with actions. Amazing group of people with first rate knowledge of property and tax and the backbone to fight for you when it matters.

Reply from Property118
A wealth of information available on a wide range of subjects.

Reply from Property118
What a wonderful organisation. Immensely knowledgeable, helpful and professional. Always there when you need help, advice and support. Great to share views with other landlords. Keep up the good work.

Reply from Property118
will always stand by what they say and will never run away from a challenge

Reply from Property118
This company is absolutely amazing. They helped us with our finances by incorporating our business.

Reply from Property118
Excellent company to work with. Informative and supportive. Highly recommended!

Reply from Property118
Had a Zoom consultation with Swati Samant . She was excellent in her in depth knowledge of the issues I needed help

Reply from Property118
Excellent means of landlords sharing experiences and supporting one another

Reply from Property118
Jonathan was highly knowledgeable and give me the right advice. They are very well versed in the property industry and know their stuff. I am glad I took the advice as it is not easily available

Reply from Property118
Not that I needed after fourty years having an HMO business informative to the point Property 118 confirms my descision to close the business. On so many levels doing no more than you have to in this disfunctional country is the way to go.

Reply from Property118
Great understanding/knowledge from Johnathan and big help giving clarity. Would definitely recommend!

Reply from Property118
Jonathan was knowledgable, professional and friendly. Really appreciated his helpful, expert advice.

Reply from Property118
The support from all the members and their sense of humour. A very well run site, much needed for mental support and well being for the landlord community at this time.

Reply from Property118
Property118 is a great site for landlords and for anyone e who wants to understand the truth about the property rental market.

Reply from Property118
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.