Vlad was very professional and came to clean up a stubborn stain from an alcohol stain on our sofa , the sofa has been completely returned to its previous state and smells beautiful too after th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have parents with incontinent issues and the carpet was in a bad state. Replacing the carpet would’ve been no use as it will be soiled in days. So we thought try a professional carpet cleaner but n... See more
Company replied
At first there was a problem with our electrical supply and the engineer had to be very patient and try various solutions plugging in to different sockets in different rooms. In the end he succeeded a... See more
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Quick and reliable. Great results! The carpets were left spotless. Booked them to sort out the mess that the previous, so called professionals, left the house carpets with... Carpets had marks, dirt a... See more
Company replied
Company details
Written by the company
London's favourite cleaning company! We're always there for you when you need us wherever you are situated! Efficient and quick cleaning services at really reasonable prices. Give us a call on 020-3318-6387 to get your free quote!
Contact info
205 Gateshead Road Borehamwood, WD6 5LN, London, United Kingdom
- 020 3318 6387
- officeltd@proluxcleaning.co.uk
- www.proluxcleaning.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Stanislav did a great job
Stanislav did a great job. Really happy with the results from the cleaning of our sofa.
15 April 2025
Unprompted review
Reply from Prolux Cleaning
Thank you so much, Sacha! We’re thrilled to hear you’re happy with the results. We’ll be sure to pass your kind words along to Stanislav—he’ll really appreciate it!
Prompt excellent job well pleased
Prompt, conscientious and thorough work - went a little further - very pleased the results - cleaned a 3 seater L shaped sofa.
14 April 2025
Unprompted review
Reply from Prolux Cleaning
We really appreciate the kind words, Colin! Attention to detail is our priority, and we’re thrilled it made a difference for you. Thank you for your trust and support!
Victor was great
Victor was great, clean and tidy and courteous whilst bringing our rig and couch back to life, would highly recommend
14 April 2025
Unprompted review
Reply from Prolux Cleaning
Thanks so much, Luke! We're thrilled to hear Victor took such great care of your rug and couch. He'll be happy to hear your kind words. We appreciate the recommendation! See you next time!
I recently had my carpets cleaned by…
I recently had my carpets cleaned by Stanislav from **Prolux**, and I couldn’t be happier with the results! Stanislav did a **fantastic job**—my carpets look and feel brand new again. He was extremely professional, ensuring every stain and high-traffic area was thoroughly cleaned.
Thank you, Stanislav, for your hard work.
12 April 2025
Unprompted review
Reply from Prolux Cleaning
Dear Abdul, thank you for the amazing review! Your satisfaction is our top priority. Stanislav will be thrilled to hear this — we’re proud to have him on the team! We're looking forward to having you as our customer in the future again!
Friendly and Professional
Great communication from start to finish, everyone was friendly and helpful. Full transparency re what to expect.
The operative was punctual, efficient and highly professional with great attention to detail.
Did a flawless job on my car.
Worth every penny and would definitely use this company again.
11 April 2025
Unprompted review
Reply from Prolux Cleaning
Thank you, Gina! It means the world to us that you appreciated the professionalism and transparency throughout. We're proud to have earned your trust, and we look forward to welcoming you back!
Excellent job
Excellent job. Highly rate their technician who spent over 3 hours cleaning the inside of the car.
8 April 2025
Unprompted review
Reply from Prolux Cleaning
Dear Simon, thank you for your amazing review! Thanks for recognizing the time and care put into the job. We're always here when you need us.
The professional cleaner was on time
The professional cleaner was on time, very polite and explained the process and how long it would take. He was very careful and my sofas look brand new, thank you!
7 April 2025
Unprompted review
Reply from Prolux Cleaning
Dear Amber, thank you for taking the time to share your experience. It’s great to know that your sofas got the refresh they needed and that our cleaner made a positive impression! See you next time!
Reply from Prolux Cleaning
We appreciate the positive feedback! It means a lot to hear you were pleased with our service. Thank you for your support!
Great service
Great service, stains and smell totally gone from car following a water leak. Thank you
1 April 2025
Unprompted review
Reply from Prolux Cleaning
Dear Kiri, we truly appreciate your feedback! We’re so glad you’re happy with the service! Looking forward to assisting you again!
Excellent service
Excellent service. My carpet was cleaned and looked brand new
1 April 2025
Unprompted review
Reply from Prolux Cleaning
Thank you for your kind words! We’re so happy to hear that your carpet looks like new. Thank you for choosing us!
Very good service
Very good service. A very pleasant gentleman. Carpet cleaning was excellent
10 December 2024
Unprompted review
Reply from Prolux Cleaning
Thank you so much, Mo! We’re delighted to hear that you were happy with the service and carpet cleaning. We’ll be sure to pass your kind words along to our team!
Vlad did a super job
Vlad did a super job, addressing numerous stains and really working hard with the heavy machinery. He did the job in good time, not rushed and not slow. He wore protective-wear on his shoes to keep the floors from getting dirty and Vlad had a lovely disposition.
25 March 2025
Unprompted review
Reply from Prolux Cleaning
Thank you so much, Dina! We’re so glad you had a great experience with Vlad. He will be delighted to hear your feedback. Thank you for trusting us with your cleaning needs! See you next time!
Amazing service
I received amazing service. I had the bases of my beds cleaned; they were very dirty with pen marks, and now they look new. They also cleaned my carpet and sofa very well.
26 March 2025
Unprompted review
Reply from Prolux Cleaning
Dear Shaindy, we’re so glad you had a great experience! Thanks for your kind words—we appreciate your trust in us, and we look forward to serving you again soon!
Excellent service
Excellent service - I needed a carpet cleaning done at very short notice between departing and arriving tenants.
Prolux fitted the job into their schedule and completed a very professional job promptly. I highly recommend.
20 March 2025
Unprompted review
Reply from Prolux Cleaning
Thank you, Conor! We’re so glad we could accommodate your request on short notice and provide the professional service you needed. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Just had my carpets cleaned by Prolux…
Just had my carpets cleaned by Prolux Cleaning for the second time and am really happy with their work. Not only were they the most competitively priced company that I found, they did an excellent job. Both the booker and the technician were really friendly and a joy to deal with and the clean was really thorough and got my very old stained cream carpets looking great again. Would definitely recommend them.
19 March 2025
Unprompted review
Reply from Prolux Cleaning
Hi Sarah, we're thrilled to hear that you're happy with our service once again! A repeat customer’s satisfaction means so much to us. Hearing that your old stained carpets look great again is the best feedback we could ask for. Thank you for your support and recommendation!
Always a brilliant service
Always a brilliant service. We use these guys time and time again.
17 March 2025
Unprompted review
Reply from Prolux Cleaning
Thank you for your continued support, Jayne! We’re so glad you keep choosing us and that our service continues to meet your expectations. See you again soon!
The sofa was cleaned thoroughly
The sofa was cleaned thoroughly. The cleaner was nice to interact with, and ensured to provide proper cleaning to the sofa.
Thank you! 👍
11 March 2025
Unprompted review
Reply from Prolux Cleaning
Dear Neha, we truly appreciate your feedback! We’re so glad you were happy with the cleaning and our team’s service. We’ll be sure to share your kind words with our cleaner. Hope to assist you again soon!
Operator was friendly
Operator was friendly, knowledable and efficient.
10 March 2025
Unprompted review
Reply from Prolux Cleaning
Dear Rosemary, we truly appreciate your kind words! We’re thrilled that you had a positive experience. Looking forward to helping you again!
The cleaner did a fantastic job more…
The cleaner did a fantastic job more than my expectations
13 March 2025
Unprompted review
Reply from Prolux Cleaning
Thank you so much, Andra! We’ll be sure to pass along your kind words. We appreciate your support and look forward to serving you again!
Great Clean Up
Arrived on time, a professional job completed with no mess, two workers who knew how to remove stains on the carpet. Recommended.
5 March 2025
Unprompted review
Reply from Prolux Cleaning
Thank you, Simon! It’s fantastic to hear that our team did a great job for you. If you ever need another refresh for your carpets, don’t hesitate to reach out!
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