Garage Door Parts UK Reviews 

1,297
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, mentioning that staff members go above and beyond to answer questions and find proper solutions. Shoppers find the ordering process completely seamless, noting that replacement components arrive rapidly with excellent communication maintained throughout delivery. However, some customers also noted that they occasionally ordered incorrect items by mistake or received parts requiring minor adjustments. Despite these initial hurdles, people found that the knowledgeable team provided patient guidance to successfully fix older garage doors. Consumers strongly recommend these reliable spares to anyone struggling with difficult repairs.

What people talk about most

Product

Consumers find product to be remarkably reliable, praising the excellent selection of spares and replacement... See more

Service

Reviewers highlight positive aspects of service, frequently praising the expert advice and fast responses... See more

Customer service

People report positive experiences with customer service, frequently highlighting the swift response times... See more

Staff

Customers consistently note positive experiences with staff, praising their extensive technical knowledge,... See more

Order

Customers had positive experiences with order, highlighting a straightforward process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal... See more

Rated 5 out of 5 stars

I came across this company wanting an additional Seceuroglide remote control garage door opener. The suppliers wanted an astronomical amount. The guys here checked, via photos the correct repla... See more

Rated 5 out of 5 stars

Fantastic !!! I was having trouble finding a Garage remote as mine had given up the ghost, Saw these Guys on the inter web gave them a call, the help was Fantastic nothing was an issue, sent pics... See more

Rated 5 out of 5 stars

I purchased a remote control handset for my garage door to replace two lost ones. Accidently deleted all sensors when programming the new one. Garage Door Parts were really helpful with helping me sol... See more

Company replied


Company details

  1. Garage Door Supplier
  2. Do-it-Yourself Shop
  3. Garage Equipment Wholesaler
  4. Hardware Store
  5. Home Automation Company
  6. Locks Supplier

About Garage Door Parts UK

Written by the company

We supply quality garage door parts for all makes and models of doors. Our prices are extremely competitive and we are only a phone call or email away for any technical help you need. We buy our Garage Door Spares in huge quantities which enables us to pass these savings directly to our customers.

GARAGE DOOR CABLES

GARAGE DOOR ROLLER SPINDLES

GARAGE DOOR LOCKS

GARAGE DOOR SPRINGS

GARAGE DOOR FLOOR SEALS

Whether you are looking for Henderson, Garador, Hormann, Cardale, Birtley, Filuma etc, to name a few, you will find many spares listed under both Brand and part type on our easy to use website


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,297)

129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GDL were excellent

GDL were excellent, identifying the correct part incredibly quickly and offering advice on keeping my garage door working as it should. Postage was quick, and the communication was second to none. Thank you.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Expert advice, quick delivery

Expert advice to identity the correct garage door springs, even when the original springs were missing. Quick shipping and intallation was done following their clear guides. Excellent service all round.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service!

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal Mail for me and it was delivered the next day.. Great communication and couldn’t be more helpful. Highly recommend! Thanks

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Support

An absolute pleasure to deal with Garage Door Parts UK who responded quickly to my request for information, guided me through what spares to purchase and how to fit them and get our old garage doors working again. No hassle, quick response and great customer support. Will definitely use them again and recommended them to my friends looking for garage door spares.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

First class First class company fast and efficient After trying numerous companies without…

After trying numerous companies without success to supply me with new garage door springs I came across this company,
I have to say they were first class,
I ordered what I thought were the correct springs unfortunately I got it wrong 😫
After a couple of photos the correct ones were supplied and a refund on the wrong ones was instant,
Can’t praise this company enough

14 August 2026
Unprompted review
Rated 5 out of 5 stars

This was my first garage door repair…

This was my first garage door repair and I was unsure if the parts that I had selected were the correct ones. I messaged this seller on a Sunday afternoon and received a response within hours asking for a photo of the part required. I uploaded 2 photos and got an immediate response. I placed the order on Monday morning and received the items on Tuesday. Can’t fault this seller 5 star service.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

I broke key fob to my garage door and…

I broke key fob to my garage door and contacted Garage Door Parts for a replacement. They responded straight away, advised on correct replacement and received within two working days.
Offered email advice on set up of new unit which now works perfectly.
Very impressed.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service repairing broken door

Excellent service, from start to finish. The wires snapped on my 40 year old garage door. I know nothing about garage doors but was able to do the repair work myself thanks to them. They identified the correct replacement parts and tools, provided instructions and recommended additional work given the age of the door. Parts were received within days. Can't recommend them highly enough.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

These guys know their srpings!

A very old up-and-over garage door had a spring break. I had no idea when it was installed or even the make. No problem; i sent the engineers at GDL some requested photos and the dimensions of the remaining spring, and they were able to identify the door, and then recommend a spring. I bought a pair, of course.
They didn't quite match the old spring (too strong) but with patient guidance from tech support, I was able to adjust the mounts/pivots and bingo; one working door that will outlast me, I reckon.
Great service!

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service with highly specialist advice

Fantastic service with highly specialist advice

From the first contact and request for advice through to the incredibly speedy parts delivery, I have been very impressed with this highly specialist team. GDL were extremely responsive to all questions, even out of hours, which gave us a lot of confidence that we were purchasing the right parts.

We had previously struggled to find the correct parts with other providers and had almost given up hope so we are thrilled with the service from GDL. Thank you!

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Timely efficient response to the request for replacement NECO Remote

We have a NECO controller for our garage door and inherited two of the original plastic NECO remotes with it. One of them ceased to function correctly last year and 'Garage Door Parts' identified the correct replacement for this and supplied one then. It worked first time and was extremely simple to pair with the controller following their instructions. Their response to that original request was immediate and efficient. Needless to say when we required to replace the second remote we contacted them again and the response was once again immediate and accurate. We highly recommend using this company who are a pleasure to do business with,

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - answered a number of enquiries , helped with some technical issues , sorted me out with a fast order and also quickly sorted me a refund on a wrong part ( that was my fault !). Would certainly recommend again.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Services

From start to finish this company have been absolutely spot on. They correctly diagnosed the fault with my garage door, sourced the correct part within 48hrs at a very competitive price. Talked me through installation and my garage door works like new. Outstanding customer services and overall excellent experience. Well done and thank you.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

GDL garage door parts you don't want to miss

From start to finish. The service from the team at GDL, have been first class, updated delivery time, technical support, the Neco garage Controller, was a replacement for my old somfy controller which had been playing up for a very long time, the Neco, gave us everything we needed at a FANTASTIC price, it also comes with 2 pre programmed controllers.
Thank you guys.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Garage Door Springs

One of the best companies I have ever bought from. Bought 2 garage door springs which were the wrong ones.( my fault ). Ordered 2 new springs with the expert help from the staff and got reimbursed for the first ones. Nothing seems a problem for this company and very pleasant on the phone. Excellent.

26 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look