Arrived as arranged (time and date) Serviced boiler and filled out data Dene v.pleasant Engineer Contacted HQ yesterday re: bottom shield having become detached and Dene arrived this morning... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Progas Heating Services Ltd is a well established company of 25 years. We provide domestic central heating and gas services to South, South East London, North Kent and Surrey. Progas can design, install, service and maintain central heating systems, boilers and all Gas appliances. We also carry out Landlords Gas Safety Checks and Buyers Reports to ensure there are no surprises when purchasing a property. Progas hold full Public Liability Insurance for your peace of mind. We have showroom facilities where you may view boilers and our range of services. We are a Gas Safe Registered company and Worcester Bosch Accredited/Approved installers. All work is carried out by Engineers trained and employed directly by Progas - we do not sub contract our work out. Please call our office on 020 8676 0101 or email us info@progasheating.co.uk should you require any further information or to make a booking. You may also view our website at www.progasheating.co.uk
12 Year warranty available on selected Worcester Bosch boilers !
12 year boiler warranties available on selected Worcester Bosch boilers

Contact info
176 Sydenham Road, SE26 5JZ, London, United Kingdom
- 02086760101
- info@progasheating.co.uk
- www.progasheating.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, engineer on time as usual, explained work done and left room as clean as when he arrived.
In my view, Progas are 'Simply The Best'
Progas installed my heating and hot water system back in 2021 and since then their service and support has been impeccable in every way and today they came to conduct the annual service of my system. In terms of communicating they really are excellent, you can call them, yes, you can actually call their office and speak to the boss or one of their very helpful team, without pressing loads of options, or hearing that their experiencing high levels of calls, as is so often the case these days with most companies! I would never ever go back to British Gas again as Progas are, 'Simply The Best'...
Really impressed with Lewis who…
Really impressed with Lewis who diagnosed and fixed an issue with our boiler in 20-30 mins. It was an emergency situation as our Worcester combi boiler had stopped working.
Also gave me some tips re addressing the fine debris that comes through our water supply. Full marks!
Excellent service
Progas provides an excellent service. They contact me when my boiler requires a service and booking is quick and straightforward The engineer came on time as appointed and notified me of his ETA. He was friendly polite and carried out the service thoroughly. He explained what he has done and reassured me my boiler is performing correctly and to contact the company if I have any issues. He left the area as he met it.Very satisfied with the service overall.
Always accommodating
Always accommodating and fit visits in quickly and without a fuss. Reasonably priced. Very friendly service
Excellent service as always from…
Excellent service as always from Progas. Serviced boiler thoroughly and technician polite and expert. Many thanks
Customer focused & very pleasant to…
Customer focused & very pleasant to deal with from booking a visit to the experienced engineers. They installed our boiler and have done the annual service for several years. I recommend them
Prompt arrival
Prompt arrival
Engineer listened and responded to question.
Polite and approachable engineer
The engineer was on time and carried…
The engineer was on time and carried out the service to a high standard and left with my property in a clean condition and reported that the boiler is in an excellent working order.
It was faultless
It was faultless, a fuss-free and curiously enough a nourishing experience. Opened the door, left keys and contact details if necessary,soon left with dog, returned a little while later to a clean tidy house with a new boiler engagingly purring in the corner.
As drama-free as having a tyre changed.
Prompt response to initial enquiry
Prompt response to initial enquiry. Reliable and professional service. Would not hesitate to recommend. thank you
Excellent Service
Came spot on time. Polite and helpful. Cleaned up after himslf. Used the essentials to cover his feet due to wet weather.
The call 30 mins before arrival was…
The call 30 mins before arrival was helpful.
The engineer was tidy, clean efficient, pleasant and answered questions.
Clearly knew what he was doing.
Great service
I got very prompt service after my boiler broke down and the receptionist was very good at finding me an appointment. The engineer was on time, friendly and able to do the repair that day.
The professionalism of the Progas team
I needed to go out to collect my…
I needed to go out to collect my grandkids from school and the fitter rearranged his jobs to come earlier to me.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








