Product Review Reviews 

I ordered a beeswax bread storage product from Artisans Family AU online, and received a confirmation of order 17 April 2026. The product has not arrived, the website appears to be offline, and the delivery tracking is faulty or simply a hoax. I have not been able to obtain a refund.

My extension was originally built by The Extension Factory back in 2000, and even after all these years I still look at the home they created with absolute appreciation. What began as a modest single storey, two bedroom, one bathroom home became a beautifully designed double storey residence with five bedrooms, a study, and 2.5 bathrooms. The workmanship was exceptional, and every person involved in the build was professional, respectful, and easy to communicate with. I was kept informed step by step throughout the entire process, which made the experience smooth and stress free.
Recently, I needed to obtain information about the original build, and I contacted the office for assistance. This is where Angela B., the Office Manager, truly shone. Angela was incredibly kind, patient, and genuinely committed to helping me. Despite the age of the project, she went above and beyond - locating my job in their old handwritten sales register.
I also want to extend my sincere thanks to Dannie K, who worked alongside Angela. Together, they were even able to retrieve the payment records from their archived database.
I am deeply grateful for the time, care, and attention they dedicated to retrieving these documents, especially given the limitations of records from over two decades ago. The information they provided has already been extremely helpful.
To Angela, Dannie, and the entire Extension Factory team: thank you for your professionalism, your kindness, and your unwavering commitment to your clients - not just during the build, but many years later. You were wonderful in 2000, and you remain wonderful today. Keep up the great work 😊

Sylvenny.com sells razor blades pack of 48 cartridges and a razor is a complete scam. Beware of them. Now almost 2 months and they cannot get to their distributor or as they call it logistics. They state it takes time. I have asked for the phone number but they still do not pass this information. They stated it was delivered and had family home and not such thing happened. Finally I asked them to ask what colour was our fence to confirm if they knew and again no response. Completely untrustworthy. Silvenny remember this name.

High quality incenses sticks, long lasting, strong smelling. Great packaging a bit expensive, but you get what you pay for.

Order 1075-491-945
Singapore Airlines confirmed full refund was sent to MyTrip in Feb 2026. MyTrip is withholding AUD $2361.11 and refusing to update me. This is a breach of Australian Consumer Law!

Trying to leave a negative for ChatGPT but ProductReview who are clearly in bed with them will disallow any moves to do so citing they need a receipt. ChatGPT do not supply receipts nor have they sent an email even though I've put my credit card details in at least 5 times.

Avoid MiHigh - the QLD-based company at all costs. I purchased their infrared wrap, and the battery pack completely detached within just one week of normal use.Trying to get in touch with their customer service has been impossible. I have been waiting for almost 6 weeks with absolutely no response. They don't even provide a phone number to call. Complete radio silence.Save your money and buy from a company that actually stands behind its products. Buyers beware.

Bissel spot steam cleaner leaked, I returned tbe product following strict instructions from Bissel. Clean, dry safe.
I recieved 2 weeks later, Damaged, scratched, water in ripped damaged box, water left in unit, hose clmp brocken & Told its fixed. No safety tag from licensed electrican, to verify safe to use.Sent back 2nd time for refund or replacement. No they wont the are repackaging it. A discusting example of after sales service

I am sharing my experience with my 2021 Hyundai Kona in the hope that Hyundai Australia will reconsider its position and that other owners can make informed decisions.

My vehicle is a 2021 Hyundai Kona with approximately 94,000 kilometres. The vehicle has been serviced in accordance with Hyundai's service requirements and has a documented service history, and mostly serviced at Hyundai.

Recently, the vehicle suffered a major transmission failure. Following inspection, the Hyundai dealership advised that the transmission should not be driven and retained the vehicle at the dealership.

I was subsequently provided with a written diagnosis stating that the transmission failure was due to "premature wear and tear" and was quoted $10,663 for replacement of the transmission.

The failure occurred approximately one month after the expiry of the manufacturer's warranty.

I submitted a request to Hyundai Australia seeking assistance and asking that the circumstances be reviewed, particularly given:

the age of the vehicle;

the relatively low kilometres for a major transmission replacement;

the full service history;

the written diagnosis of premature wear and tear; and

the fact that the failure occurred only one month after warranty expiry.

Hyundai Australia has advised that it will not provide assistance and has stated that the vehicle was purchased second-hand through a private sale.

I appreciate that others may have had different experiences. However, I am disappointed that no assistance has been offered in circumstances where a five-year-old vehicle with 94,000 kilometres has suffered a transmission failure requiring replacement at a cost of more than $10 000.

I am sharing only my personal experience and the facts as documented in my correspondence and repair records.

Kensington Grant is a scam.
Don Hoffman
Global Onboarding Specialist
They take your money and you can't contact them again.

1) For 12 years we provided number of reviews at ProductReview which not only rated service providers and products, but also educated public. We spent lot of time not only providing factual comments in the forums, but also helped their brand by having 33,970 people reading our reviews and 28 people who liked the reviews.

Suddenly, our largest contribution was removed without any attempt to contact us, in spite of public favoring it and service provider (strata agency) never contacting us to refute or complain about our comments and evidence (they were explicitly challenged to respond in public forum and never did).

2) To make things worse, they seemingly locked our account.

3) Through email, we asked ProductReview for an explanation - they silently declined.

4) As ProductReview left our other reviews intact, we then requested that all of them be removed as we do not condone false reviews and ratings. They did not respond or take action.

5) Then, we found a false and misleading perfect rating for the same strata agency. We warned ProductReview to remove that review because it was submitted by somebody who was not a customer of the strata agency, but a close business associate with special undisclosed benefits. ProductReview did not reply to us or take any action.

For public reference: legal precedent was established on 31 July 2018, in Australian Competition and Consumer Commission v Meriton Property Services Pty Ltd (No. 2) [2018] FCA 1125: Justice Moshinsky of the Federal Court of Australia imposed a penalty of $3 million upon Meriton Properties for misleading the public by filtering, selecting or limiting the guest email addresses it supplied to the TripAdvisor website, by supplying only the email addresses of those guests likely to post favorable reviews.

6) We were trying to educate ProductReview staff in the past, and even exchanged number of emails about improvements to make public more confident about their site.

One item that stood out:

In December 2022, ProductReview announced that BCS Strata Management was Award Winner for 2023.

Let's analyze the 2022 data and see if that result was reasonable:

16 submissions by customers with Rating 1 (worst rating out of 5) in 2022

1 submission by customer with Rating 3 in 2022 (this owner originally gave Rating 1 and then changed to Rating 3)

11 submissions by customers with Rating 5 (highest rating out of 5) in 2022

If all of this sound unbelievable, we can provide irrefutable evidence.

It will be very sad if the above issues are not addressed by ProductReview now and in the future.

I live overseas, my disabled daughter lives in OAk Park in a property i bought for her to live in...her toilet blocked up...I made the big mistake of going to the first big glossy adertiment for a melbourne plumber...I wanted a quick fix for my daughter so contacted the first plumber I found...HUGE MISTAKE...

Ferguson plumbing sent a young guy...what a smart arse...when I questioned what he was actually doing he advised their price of $900 to unblock a pipe less than 2 meters long.!!!

He explained they had specialist equipment worth thousands of dollars.. they were fully trained...bla bla...obviously his employer had instructed him on how to justify their ridiculous pricing...when I got a bit heated he said..ok im leaving...almost had to plead with him to stay to finish the job.

$900...and he left within 30 minutes...basically a large bicycle pump, sealed into the bottom of the toilet bowl...pushed out the blockage...very simple...not equipment worth thousands at all.

Warning people...this company have lovely advertising...great website...but will RIP YOU OFF BLIND...FIND ANOTHER PLUMBER...PLEASE...

Ordered (in advance) Arnold Creek Pizzaria's 10 x Pizza pack to feed two families.
Pizzas were delivered on time with a bit extra thrown in.
Pizzas were excellent. Out-of-towners asked where they came from.
Easy to organise our day with that business.
Thanks Arnold Creek Pizzaria ...John

Posted a review about a spa company with terrible customer service, now 2 years later product review have contacted me asking for a receipt to verify the review which I dont have because I never went ahead with the purchase.
Now they have removed the review I posted,robbing people of information.

Do not trust AAI Suncorp or any of their insurance group (Listed below) their award winning Ai algorithm for online insurance applications, will let you put your policy in force, all will be good until claim time, then they'll spend months trying to deny your claim.
Please make no mistake, this insurer is not the one who looked after Queenslanders for decades.
They deny....
1.if you own a farm
2.if you ever let anyone camp on your property
3.if you operate a business from any part of your property no matter how small.
4.if you've had a hail storm (that's been widely covered by media, you'll still have to prove that you had a hail storm, damaging your 6 cars, 3 caravans and 3 houses on our property, stalling some claims for 7 and 1/2 months and ongoing.
5. They will ask unreasonable questions, then when you don't or can't answer the deny your claim.

NOTE - you must print all correspondence from them, they illegally have the ability to remotely remove all their correspondence off your computer (this is in the hands of ASIC) as misconduct.
I'm Rick Williams former Member Queensland Parliament, Justice of the Peace 30 years, former head financial Planner Suncorp, Suncorp shareholder.

I ordered an item from Best & Less online on the 4/5/2026. Later that day they said my order had been sent. It hadn't. 11 days later and it still hasn't been given to Australia Post. I first emailed Best & Less, on day 8, to request my full refund of $19:99. No reply from anyone at Best & Less. They then sent me a Review to complete, on my order satisfaction. Again, I requested my refund. 3 emails later, requesting my full refund, and still not a word from Best & Less. They've done nothing but ghost me since I asked for MY money back.
Just give me my $19:99 back.

Update: Best & Less never replied to emails, Complaint, or Reviews. I had to submit a Transaction Dispute, and the bank refunded my money straight away. I won't buy from Best & Less again.

SNUGGI Sandals
I believe someone has just put a cloud on a cloud. People buy these shoes they are amazing. The company are honest and reliable.

“This complaint relates specifically to the myBOQ digital banking platform and support service. I have experienced excessive telephone wait times and repeated non-responses through the in-app secure chat, making it difficult to obtain assistance or resolve banking matters in a reasonable timeframe.”

Cpap Adelaide Australian law states you have to sell a product at the advertised price or remove it from sale.they had a res med air sense 11 auto set cpap machine with a complete care plan advertised for $31.50 he didn't believe us so asked for the link and promised to call back.funny no call back and suddenly their website changed the price to $54 a month we have screenshots of the advertised price