Melissa was absolutely fabulous! So lovely, friendly and helpful. She understood what I was looking for and explained the different options available to me. Two of the four products were out of stock... See more
Company replied
Location
Switch locationUnits 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
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See what reviewers are saying
Lovely customer service, staff were very helpful and provided good advice. I am loving my stainless steel pans.
I purchased a pan from yourselfs and was amazed at the quality it holds. I was a first time stainless steel user and its taken three cooks to get used to it. What i have learnt is dont put... See more
I recently called into the store at McArthurGlen Designer Outlet to purchase some grey mugs which I had viewed online. They are a good quality for a reasonable price. The assistants in ProCook were al... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, United Kingdom
4.8
Excellent
2K reviews
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Great store with a wide selection of…
Great store with a wide selection of products. Brilliant customer service from the staff.
12 September 2026
Staff were very informative and…
Staff were very informative and cheerful pleasant shopping experience
15 September 2026
I had Viners pans
I had Viners pans, which after 30yrs needed to be replaced, now I have the pans from proCook and they are brilliant.
Staff where very helpful, never put you under any pressure at all
Will definitely go back when I need anything else for the kitchen
9 September 2026
Staff where very helpful
Staff where very helpful. Kept my purchases safe while I finish my shopping in the center. Very happy with my cookware.
12 September 2026
The staff member went out of her way to help me
Definitely 5 star
What a wonderful well run store
10 September 2026
They are doing very well
They are doing very well. Good quality for everything and sometimes, they put good offers for customers and I am pleased about that and the service is good. Thanks
10 September 2026
Good service
Shop assistant was very helpful. Pleased with our purchase of wine glasses. Good quality at a reasonable price.
8 September 2026
Staff member very helpful reserving our…
Staff member very helpful reserving our items for collection at the end of our shopping trip
8 September 2026
Easy to park
Easy to park. Lay out of store very good and staff very helpful.
Been after the knife for a while now and very happy with the purchase that I'm now going back for more in the set!
7 September 2026
very helpful and knowledgeable staff
3 September 2026
Helpful staff
7 September 2026
Annabelle at the York Designer Outlet…
Annabelle at the York Designer Outlet shop was very knowledgeable and very helpful when we were choosing pans for a new induction cooker
5 September 2026
Getting served almost straight away
Getting served almost straight away, and when one till attendant served someone else another came over straight away and served me and was very pleasant as well 😊
1 September 2026
Recently kitted out our kitchen with a…
Recently kitted out our kitchen with a mixture of stuff from the store at York and online. Excellent customer service in store and smooth process of ordering online. Everything arrived promptly and well packaged so nothing was broken. Love that there is minimal plastic in the packaging.
21 August 2026
Quality kitchen equipment.
Well stocked, bright, clean, & spacious shop. Helpful, friendly, & happy staff.
3 September 2026
Staff were very attentive and helpful.
2 September 2026
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