The guidance and help we were offered at the Truro branch when buying kitchen knives was superb. We were not rushed with the purchase and given every opportunity to try the knives out on their choppin... See more
Location
Switch location2-3 Pydar Street, TR1 2AR Truro, GB
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See what reviewers are saying
Really nicely display in store of all products. Was able to purchase a kitchen tool that I required. Excellent quality. One year guarantee and good price especially as it was further reduced in the sa... See more
Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... See more
Company replied
Staff were so informative regarding the equipment I was looking at purchasing . They allowed me to trial the equipment and there was no pressure to purchase. I was extremely impressed with the whole e... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
2-3 Pydar Street, TR1 2AR, Truro, United Kingdom
4.9
Excellent
979 reviews
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The staff were very helpful and…
The staff were very helpful and knowledgeble about products. The store was vrry fresh and clean witb fabulous displays
7 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Truro
We are so happy to hear that our staff was polite and that you enjoyed our products! Thank you for your kind words.
2 ladies in the shop were lovely and…
2 ladies in the shop were lovely and brilliant quality knife 👍
10 August 2026
Reply from ProCook - Truro
We're so glad you had a positive experience with our team and are happy with the excellent quality of your knife! Thank you for your feedback.
Very lovely staff
5 August 2026
Reply from ProCook - Truro
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Excellent and very helpful staff
Excellent and very helpful staff, helped me with my purchase and I will definitely always shop at Pro Cook
1 August 2026
Reply from ProCook - Truro
We're so happy to hear that our staff were excellent and very helpful with your purchase! We truly appreciate your loyalty and look forward to seeing you again.
Your staff are always fabulous
Your staff are always fabulous - some of the best in Truro! Everything is very good value and absolutely irresistible.
28 July 2026
Truro ProCook 5star
As always…. Staff are very knowledgeable, friendly and only too happy to demonstrate and advise about products with no pressure to buy.
Truro staff are a credit to their company..
26 July 2026
The lady in the shop was very nice and…
The lady in the shop was very nice and helpful.
She explained everything about the product we purchased.
25 July 2026
Great customer service
24 July 2026
I brought these knives 2 years ago and…
I brought these knives 2 years ago and have just replaced them they were brilliant.
19 July 2026
Great staff
22 July 2026
Excellent quality and value
Excellent quality and value, very happy with my purchase and the staff were really helpful.
11 July 2026
Friendly Staff
The staff were very helpful and friendly to me. Gave me information on my purchase which clinched the deal.
14 July 2026
Always a warm welcome and offers to…
Always a warm welcome and offers to help without being to pushy
14 July 2026
The staff in the Truro branch are very…
The staff in the Truro branch are very welcoming and knowledgeable. They want to make sure you get exactly what you need but if they don’t have what you want they try to assist in other ways. I always try to use this store
2 July 2026
Reply from ProCook - Truro
We're so happy to hear that our Truro branch staff are welcoming and knowledgeable! It's wonderful that they ensure you get exactly what you need and assist in other ways if an item isn't available. Thank you for your continued support.
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