Toaster we liked came in 3 colours, though not all were on display. Assistant checked stock and found the one we wanted. The toaster was held for us while we continued shopping and we collected it on... See more
Location
Switch locationUnit 64, Clarks Village, BA16 0HN Street, GB
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See what reviewers are saying
The staff member was so helpful advising us of a new knife. She also looked up our old order which was a few years ago so we could buy a matching replacement pan
Lovely team at Clark’s village. Checked through each individual item to make sure it was fine before boxing it up. They offered to help carry my purchases to the car when they thought I was on my own... See more
This review is written by my wife. Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming. I had a... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 64, Clarks Village, BA16 0HN, Street, United Kingdom
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Quality items at attractive prices
Quality items at attractive prices.
The staff were very friendly and helpful.
2 September 2026
The gentleman that served me was very…
The gentleman that served me was very helpful
1 September 2026
Helpful friendly staff always willing…
Helpful friendly staff always willing to help you find the right products
1 September 2026
Toaster we liked came in 3 colours
Toaster we liked came in 3 colours, though not all were on display. Assistant checked stock and found the one we wanted. The toaster was held for us while we continued shopping and we collected it on the way back. Excellent service, helpful and friendly staff.
27 August 2026
The person that served me was helpful…
The person that served me was helpful and cheerful, nothing was any bother
29 August 2026
Lovely staff
The staff member was so helpful advising us of a new knife. She also looked up our old order which was a few years ago so we could buy a matching replacement pan
28 August 2026
Found what I wanted checked with staff…
Found what I wanted checked with staff whether this was only size
22 August 2026
The staff I interacted with were…
The staff I interacted with were helpful and efficient.
Great product at a good price,
25 August 2026
Lovely team at Clark’s village
Lovely team at Clark’s village. Checked through each individual item to make sure it was fine before boxing it up. They offered to help carry my purchases to the car when they thought I was on my own buying a full set. Got it at 50% off too which was such a bargain.
21 August 2026
Staff were so professional and couldn’t…
Staff were so professional and couldn’t be more helpful . Lovely shop .
25 August 2026
Wow what an amazing shop
This review is written by my wife.
Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming.
I had a ninja creami which I wasn’t happy about as it doesn’t make ice cream it just mixes it. I asked the lovely guy assistant about their pro cook ice cream maker and he told me exactly what it does.
I was not disappointed at all and made 3 different flavour ice creams with hardly any effort all in a few hours ready for a party in the evening. The result of all was amazing they were delicious and the guests loved them all.
I am so happy we went to Clarkes village it has an abundance of wonderful shops and this being my favourite ❤️
18 August 2026
Refund product..staff were polite and…
Refund product..staff were polite and very helpful.
22 August 2026
Absolutely fantastic service
Absolutely fantastic service, brilliantly laid out store, easy to shop and navigate your way around.
22 August 2026
Really helpful advice in shop
Really helpful advice in shop, friendly approachable staff member.
19 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service by very helpful…
Excellent service by very helpful assistant. My plates were beautifully wrapped to protect them until I got home and I’m very pleased with them.
12 August 2026
Reply from ProCook - Street
We're so pleased to hear you received excellent service from our helpful assistant! It's wonderful that your plates were beautifully wrapped and that you're very pleased with them.
Service second to none
First class as always, staff were knowledgeable and extremely courteous
14 August 2026
Reply from ProCook - Street
We're so glad you consistently have a first-class experience and found our staff knowledgeable and extremely courteous! Thank you for your kind words.
Found exactly what i wanted.
3 August 2026
Reply from ProCook - Street
We're happy you found exactly what you were looking for. Thank you for your positive feedback; we truly appreciate it.
Great products and knowledgeable and…
Great products and knowledgeable and helpful staff
And service
10 August 2026
Reply from ProCook - Street
We're so glad you enjoyed our products and found our staff to be knowledgeable and helpful. Thank you for your wonderful feedback!
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