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ProCook - Gretna Reviews 

1,016
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TrustScore 5 out of 5

4.9

Kitchen Supply Store
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Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent advice from a very polite, friendly and knowledgeable lady gave us an in depth description of the multiple products we were considering. We then enjoyed a 20% discount when purchasing two li... See more

Company replied

Rated 5 out of 5 stars

As I was browsing, one of the store colleagues approached me to ask if she could be of assistance. She then offered advice on products from personal experience and then left me to come to a decision.... See more

Company replied

Rated 5 out of 5 stars

Asked for guidance on purchasing a knife block, member of staff talked us through all the sets and we absolutely have made the correct choice

Rated 5 out of 5 stars

Shop assistant very knowledgable and helpful. Also, after looking at so many toasters in other electrical outlets I found that ProCook now sells the only toaster which fits a normal slice of bread.... See more

Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,016)

25,355 reviews in the last 12 months

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Rated 5 out of 5 stars

The Assistants were so helpful gave us…

The Assistants were so helpful gave us an honest description of your products and did not try to sell us products that were not suitable for our requirements

23 September 2026
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Reply from ProCook - Gretna

We're so pleased to hear that our assistants were helpful and provided an honest description of our products! It's wonderful that they didn't try to sell you items that weren't suitable for your needs.

Rated 5 out of 5 stars

Shop assistant very knowledgable and…

Shop assistant very knowledgable and helpful. Also, after looking at so many toasters in other electrical outlets I found that ProCook now sells the only toaster which fits a normal slice of bread. It both fits a slice of bread and toasts evenly on both sides.

12 September 2026

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