Knowledgable and polite staff were able to advise me on various options with pros and cons for each allowing me make an informed decision on what pot/pan set to purchase. Very happy with the service.
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See what reviewers are saying
I had a lovely experience in precook in Braehead. Wendy went out of her way to help me with my purchase and was very helpful.
Really great customer service at Pro Cook. The sales assistant was friendly, knowledgeable and took the time to recommend the right coffee whisk for me. She was very helpful throughout the whole purch... See more
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, United Kingdom
- 0141 6114181
4.8
Excellent
318 reviews
Asks customers to review
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Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Prices are very reasonable
15 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Polite and helpful staff
17 August 2026
Reply from ProCook - Glasgow Braehead
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Exceptional Service
Quality products at great prices. Exceptional service from staff member who sssisted us.
17 August 2026
Reply from ProCook - Glasgow Braehead
We're so glad you enjoyed our quality products and great prices! We're also happy to hear that our staff provided exceptional service. Thank you for your kind words.
Reply from ProCook - Glasgow Braehead
We're so glad to hear that our staff was pleasant and helpful during your visit, and we hope the gift was well-received!
Pleasant and helpful staff.
8 August 2026
Reply from ProCook - Glasgow Braehead
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be pleasant and helpful.
Staff are so lovely and helpful love…
Staff are so lovely and helpful love the products and the deals also great value for excellent quality
The training you must give your staff is superb having worked in Marks and Spencer years ago I was involved in the training well done
14 August 2026
Reply from ProCook - Glasgow Braehead
We're so pleased to hear our staff are lovely and helpful, and that you love our products and deals! It's wonderful that you appreciate the quality and value, and we're delighted you recognize the effectiveness of our training.
Beautiful staff
Beautiful shop
I love all kitchen things
Anika and other member off staff are so so nice and helpful I can’t wait to go back xox
14 August 2026
Reply from ProCook - Glasgow Braehead
We're so happy to hear you love our shop and all things kitchen! It's wonderful to know our staff were so nice and helpful, and we can't wait to welcome you back.
Love the range of kitchenware
Love the range of kitchenware, I will be back for more things
6 August 2026
Reply from ProCook - Glasgow Braehead
We're so glad you love our selection of kitchen items! We look forward to seeing you again soon. Thank you for your wonderful feedback.
Very helpful staff.
The staff were very helpful, friendly and knowledgeable about the products . The shop was well laid out and spotless .
12 August 2026
Shop
Staff very friendly and were able to direct me straight to the item I wanted to buy
11 August 2026
Reply from ProCook - Glasgow Braehead
We're so glad our staff were friendly and able to help you find the item you were looking for! Thank you for your kind words.
Another visit to the store and again…
Another visit to the store and again very friendly staff and great advice given will definitely be back
10 August 2026
Pots & pans
Great product , the sales assistant was very helpful with information about pro Cook items would definitely recommend to my friends
6 August 2026
Reply from ProCook - Glasgow Braehead
We're so pleased you're happy with our product and that our sales assistant was very helpful! We truly appreciate your recommendation to friends.
Staff so welcoming and helpful products…
Staff so welcoming and helpful products were great quality will definitely be going back highly recommend great prices 👌
5 August 2026
Reply from ProCook - Glasgow Braehead
We're so happy to hear you found our staff welcoming and helpful, and our products to be of great quality! We truly appreciate your high recommendation and look forward to your next visit.
Knowledgeable staff
Usual experience in that staff knowledgeable about their products. Able to help to help with advice on online purchases for items out of stock.
9 August 2026
Reply from ProCook - Glasgow Braehead
We're so pleased to hear that our staff's product knowledge was helpful and that they were able to assist you with advice on online purchases for out-of-stock items. We appreciate your positive feedback!
Wrong product provided
I went in for a knife for fish. I explained to sales woman my partner catches fish and he needs something to help with deboning. After some discussion (she didnt seem to be too knowledgeable and felt she was guessing) we chose the boning knife. She said if you got to till I will locate one for you out of cupboard. She took a couple of minutes which was fine but then when I got home she had actually given me a fillet knife. This was for a birthday gift and I didnt have time to bring back before so now stuck with filleting knife. My partner has used it so at some point will have to return to buy boning knife.
4 August 2026
Reply from ProCook - Glasgow Braehead
stephanie
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Blue steel baby
4 August 2026
Reply from ProCook - Glasgow Braehead
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our staff were lovely!
Reply from ProCook - Glasgow Braehead
We are so pleased you had a great experience during your first visit and found our customer service to be excellent. Thank you for your kind words.
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