I've been here a couple of times before, and the customer service was perfect, so when I was taking my friend shopping for uni, I wanted to take them here first. We weren't sure what we needed, so we... See more
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My first visit to Procook in Exeter . Super friendly attentive store colleagues. Really impressed with the displays and products available. Some really fun , quirky items which I really liked too... See more
Company replied
Lovely store layout but not much in the way of special deals highlighted - always tempting ! Staff pleasant and knew where things were.
Company replied
Very helpful & polite staff. Good filleting knife by Procook with very long warranty. Very pleasing experience, Would buy from Exeter store again.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 28, 22 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 712609
4.9
Excellent
568 reviews
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Staff were great very helpful worked…
Staff were great very helpful worked with us for over an hour as we were buying gear to kit our motorhome fleet out.
And got a great discount
13 June 2026
Reply from ProCook - Exeter
We're so pleased our staff could assist you with kitting out your motorhome fleet and that you received a great discount!
Helpful staff
A very helpful and knowledgeable member of staff advised me on my purchase without being pushy
16 June 2026
We had an issue with a pan set…
We had an issue with a pan set delivered- staff int he shop were really helpful and sorted a replacement immediately
25 May 2026
Great experience shopping at Procook in…
Great experience shopping at Procook in Exeter, we have used their products for years and they are absolutely great, the service we had in the shop was second to none the assistant was extremely helpful and knowledgeable he even helped me carry our purchase back to the car. Definitely worth going in store and getting your hands on the pans before you buy them.
11 June 2026
Wandered in for a browse with friends
Wandered in for a browse with friends. Great selection of quality goods. Made purchases I hadn’t intended!
The sales assistant was helpful without being pushy and had good knowledge overall. A nice shopping experience.
8 June 2026
Reply from ProCook - Exeter
We're glad our salesperson was helpful!
Fabulous shop with friendly staff
Fabulous shop with friendly staff, have purchased several baking tins from there and have been very happy with all of them.
30 May 2026
Reply from ProCook - Exeter
We're so happy you love our shop and found our staff friendly! We appreciate your satisfaction with your baking tins.
Very polite staff welcomed us in let or…
Very polite staff welcomed us in let or dog come in was great. And the result was we made a purchase. And will definitely come back
30 May 2026
Reply from ProCook - Exeter
We're so glad you and your dog had a wonderful experience with us and made a purchase! We look forward to your next visit.
Reply from ProCook - Exeter
We're glad you enjoyed our products and found our staff helpful!
Need I say more
28 May 2026
Reply from ProCook - Exeter
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very good service in the shop
Very good service in the shop. What I bought was perfect for my needs after the assistant gave me advice.
23 May 2026
Reply from ProCook - Exeter
We're so glad our team's advice helped you find the perfect item. Thank you for your kind words!
Reply from ProCook - Exeter
We appreciate your kind words about our helpful team.
Reply from ProCook - Exeter
We're glad you enjoyed our service and products!
Utility Knife
I was very pleased with the young sales assistant,she was very patient and so helpful,nothing was to much trouble. That's why I gave Five Stars .
19 May 2026
Reply from ProCook - Exeter
We're so happy to hear our sales assistant provided such patient and helpful service! We appreciate your wonderful five-star feedback.
Love precook
Love precook - bought a Pizza tray absolutely essential for No soggy bottom!! Of a pizza
Bought a house warming of Bottle opener
Great addition to Exeter shopping polite staff
Thank you
17 May 2026
Reply from ProCook - Exeter
We are so happy to hear you enjoyed your recent visit and found our staff polite. We appreciate your kind words about our pizza tray and bottle opener!
Very pleasant helpful staff.
Nice bright store, very good , helpful service , very pleasant staff.
I bought three knives in the 3 for £10 offer, to give to family members, as I was very happy with the one I bought for myself a while ago.
21 May 2026
Reply from ProCook - Exeter
We're so glad you enjoyed our bright store and found our staff pleasant and helpful! It's wonderful to know you're happy with your knives and shared them with family. Thank you for your kind words.
Nice bright store
Lovely store layout but not much in the way of special deals highlighted - always tempting ! Staff pleasant and knew where things were.
12 May 2026
Reply from ProCook - Exeter
We're glad you enjoyed our store's layout and found our staff pleasant and helpful. We appreciate your feedback about special deals!
Lovely staff
Lovely staff, very friendly and answered my questions. Very nice store layout too.
15 May 2026
Reply from ProCook - Exeter
We're so glad our staff was friendly and helpful, and you enjoyed our store's layout!
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