The staff are all friendly and knowledgable We realised we needed some small side plate knives but could not remember the name of the cutlery we had bought some time ago. An Assistant stated that... See more
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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We looked round the shop at several items before purchasing a knife which was on dislay in a box, the assistant advised us which knife was the correct one for what I wanted it for. Secondly it was a m... See more
Company replied
Excellent quality ceramic saucepans and roasting trays, very helpful staff, advised me on the right products, didn't try and sell me what I didn't need. Would definitely buy from there again
Very helpful staff who were ready to assist, but knew when to give time to browse. Very personable, making for a great shopping experience. Bought a procook glass teapot and it's fab. Pours beautif... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
4.9
Excellent
1K reviews
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Good service and very informative.
19 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service from a professional team
Excellent service from professional, knowledgeable and friendly staff.
15 August 2026
Reply from ProCook - Evesham
We're so glad you experienced excellent service from our professional, knowledgeable, and friendly staff! Thank you for your kind words.
Reply from ProCook - Evesham
We are so happy to hear that you are pleased with our excellent service and great products. Thank you for your kind words!
Really friendly and knowledgeable staff…
Really friendly and knowledgeable staff . The air con in the shop was very welcome. 😀
14 August 2026
Reply from ProCook - Evesham
We're so glad you found our staff friendly and knowledgeable! We're also happy to hear that our air conditioning provided a welcome relief during your visit. Thank you for your kind words.
Lady in the store was very helpful and…
Lady in the store was very helpful and she knew all the products and was able to explain in detail
10 August 2026
Reply from ProCook - Evesham
We're so glad you found our team member very helpful and knowledgeable about our products! Thank you for your kind feedback.
Reply from ProCook - Evesham
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Saucepan
The staff found exactly what I wanted (saucepan with strainer lid suitable for induction hob). Very pleasant, cheerful and helpful. The saucepan is great too!
8 August 2026
Reply from ProCook - Evesham
We're so happy to hear our staff were pleasant, cheerful, and helpful in finding the perfect saucepan for you! It's wonderful that you're pleased with the saucepan itself.
Reply from ProCook - Evesham
We are so pleased to hear that you always have a pleasant experience when buying from us! Thank you for your wonderful feedback.
Staff helpful explaining correct way to…
Staff helpful explaining correct way to operate item
10 August 2026
Reply from ProCook - Evesham
We're so pleased to hear that our staff was helpful in explaining how to operate the item. Thank you for your wonderful feedback!
Good sales assistant.Very knowledgeable.
10 August 2026
Reply from ProCook - Evesham
We're so glad you found our sales assistant to be knowledgeable. We appreciate you taking the time to share your positive experience!
Very helpful staff who were ready to…
Very helpful staff who were ready to assist, but knew when to give time to browse. Very personable, making for a great shopping experience. Bought a procook glass teapot and it's fab. Pours beautifully and looks seriously smart.
6 August 2026
Reply from ProCook - Evesham
We're so pleased to hear you had such a great shopping experience! It's wonderful that our staff were helpful and personable, and that you're enjoying your new teapot.
A great range of cookware
A great range of cookware. Exactly what I wanted. I was able to find a fantastic and high quality non stick pan which I hope will last a life time.
5 August 2026
Reply from ProCook - Evesham
We're so pleased you found exactly what you were looking for in our range of cookware! It's wonderful to hear you're happy with your high-quality non-stick pan.
Reply from ProCook - Evesham
We're so pleased to hear that you found our staff to be friendly and knowledgeable. We truly appreciate your positive feedback!
Reply from ProCook - Evesham
We truly appreciate your kind words about our team. It's wonderful to hear that you found our service to be excellent, helpful, and friendly.
A really well laid out shop with just…
A really well laid out shop with just about everything you need for a kitchen. Some high end products but also high quality products at reasonable prices. The staff are very knowledgeable and helpful.
We have visited a few times and always come away pleased.
3 August 2026
Reply from ProCook - Evesham
We're so pleased to hear you find our shop well laid out with everything you need for your kitchen! It's wonderful that you appreciate both our high-end and reasonably priced quality products, and that our staff are knowledgeable and helpful. We're glad you always leave happy!
Lovely shop
Lovely shop. Very friendly and helpful staff. I bought a new frying pan, which I'm very pleased with. There was 20 per cent off purchase price, which was even better
28 July 2026
Reply from ProCook - Evesham
We're so pleased you had such a positive experience in our shop and found our staff friendly and helpful! It's wonderful to hear you're happy with your new frying pan, especially with the added bonus of a discount.
We were greeted by staff as soon as we…
We were greeted by staff as soon as we entered the store. Both were friendly and helpful, but not in the least pushy. Although we didn’t buy what we went for, we bought other things and came away with ideas for future purchases.
The product qualities were really good and the prices were very good. We have other ProCook products at home and we love them
30 July 2026
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