ProCook - Evesham Reviews 1,031

TrustScore 5 out of 5

4.8

Unit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Love my stainless steel roasting rack, I had to change it for a smaller size but that wasn't a problem, I have always found the staff to be friendly, helpful & kind at The Valley Shopping Centre Evesh... See more

Company replied

Rated 5 out of 5 stars

Very happy and polite, knowledgeable staff. We are setting up our new kitchen and went in for pans and dinner service. Lovely clean and inviting store. Will definitely be back.

Company replied

Rated 5 out of 5 stars

The staff at the Evesham Country Park store could not have been more helpful. They advised us on pans for our new induction hob, then relieved us of a substantial amount of money in a very friendly ma... See more

Company replied

Rated 5 out of 5 stars

A well stocked shop, manned by very friendly staff. The staff knew their stock and very knowledgeable on all products. It was remarked by another customer, they would definitely be back again because... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, knowledgeable staff, very helpful. Shopping was a delight!

25 May 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're so glad you had a delightful shopping experience with our helpful and knowledgeable team! Thank you for your kind words.

Rated 5 out of 5 stars

The staff were very helpful at this…

The staff were very helpful at this store and I was able to buy the product I wanted.

23 May 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're so glad our staff was helpful and you found the product you wanted! Thank you for your kind words.

Rated 5 out of 5 stars

Great staff

Very happy and polite, knowledgeable staff. We are setting up our new kitchen and went in for pans and dinner service. Lovely clean and inviting store. Will definitely be back.

24 May 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're so pleased you found our staff polite and knowledgeable, and our store clean and inviting! We're glad we could help with your new kitchen. We look forward to your return!

Rated 5 out of 5 stars

Friendly staff

Friendly staff, helped find what I was looking for, chatted to me at the till.

22 May 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're so glad our staff was friendly and helpful, and you enjoyed your visit!

Rated 5 out of 5 stars

Stainless Steel Roasting Rack

Love my stainless steel roasting rack, I had to change it for a smaller size but that wasn't a problem, I have always found the staff to be friendly, helpful & kind at The Valley Shopping Centre Evesham...I have bought a great deal from their shop & love their products & will continue to be a Pro Cook customer...thank you again.

11 May 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're so pleased you love your stainless steel roasting rack and that the exchange process was smooth. It's wonderful to hear our team at The Valley Shopping Centre Evesham is consistently friendly, helpful, and kind. We appreciate your continued loyalty!

Rated 5 out of 5 stars

Staff friendly and very helpful

Staff friendly and very helpful. Good range of products. Use the store regularly.

18 May 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're so glad you find our staff friendly and helpful with a good range of products. We appreciate your regular visits!

Rated 5 out of 5 stars

Very polite and helpful

Very polite and helpful, nice to have staff with knowledge about the goods.

18 May 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're so glad our staff was polite, helpful, and knowledgeable about our goods. Thank you!

Rated 5 out of 5 stars

Very friendly and knowledgeable.

The staff at the Evesham Country Park store could not have been more helpful. They advised us on pans for our new induction hob, then relieved us of a substantial amount of money in a very friendly manner.

17 May 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're delighted to hear our team provided such helpful advice and a friendly experience. We appreciate your kind words!

Rated 5 out of 5 stars

The shop assistant was polite and…

The shop assistant was polite and helpful and gave good advice about my purchase

15 May 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you sharing your experience! We're so glad our assistant was polite, helpful, and gave good advice.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look