The staff are all friendly and knowledgable We realised we needed some small side plate knives but could not remember the name of the cutlery we had bought some time ago. An Assistant stated that... See more
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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We looked round the shop at several items before purchasing a knife which was on dislay in a box, the assistant advised us which knife was the correct one for what I wanted it for. Secondly it was a m... See more
Company replied
Excellent quality ceramic saucepans and roasting trays, very helpful staff, advised me on the right products, didn't try and sell me what I didn't need. Would definitely buy from there again
Very helpful staff who were ready to assist, but knew when to give time to browse. Very personable, making for a great shopping experience. Bought a procook glass teapot and it's fab. Pours beautif... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
4.9
Excellent
1K reviews
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Helpful Staff
Staff was very helpful and knowledgeable about the product I was buying.
23 September 2026
The staff were very helpful and…
The staff were very helpful and pleasant and nothing was to much trouble to make sure we got what we wanted
21 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Evesham
Thank you for your review
Good service and good staff
Staff were very good explaining benefits of the product. Service was also excellent
17 September 2026
Nice products good quality and priced…
Nice products good quality and priced well, helpful friendly staff
17 September 2026
Milk frother looked like good value for…
Milk frother looked like good value for money however, the froth was weak with regular milk and non existent with oat milk. Disappointing.
11 September 2026
Very helpful staff and theybare always…
Very helpful staff and theybare always pleasant.
13 September 2026
Fantastic friendly and helpful staff…
Fantastic friendly and helpful staff and great choice of lovely products in the shop .
12 September 2026
Brilliant shop assistant,Most helpful…
Brilliant shop assistant,Most helpful in advising us on the saucepans and very knowledgeable.
Great personality.
12 September 2026
Top class …
Staff were helpful and knew exactly what I wanted and where you find the item. Very knowledgeable.
8 September 2026
Really helpful staff almist like…
Really helpful staff almist like personal shopping
6 September 2026
The staff were very helpful and…
The staff were very helpful and friendly , nothing was too much for them .
6 September 2026
Gentleman that served me was excellent…
Gentleman that served me was excellent found everything rhat I required and even carried my heavy bag 2 my husband who was waiting for me. Really good service
9 September 2026
Staff so helpful
Staff so helpful! Would definitely recommend, thank you.
4 September 2026
Unprompted review
I asked a staff member if they had what…
I asked a staff member if they had what I wanted and was immediately taken to it. I did think it was rather expensive but bought it anyway.
7 September 2026
The one to one personal service was…
The one to one personal service was excellent, even though my requirement was pretty routine.
7 September 2026
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