Really pleased with my new set of knives from ProCook. They look sleek and stylish, feel comfortable to hold, and have a lovely quality feel to them. A great addition to my kitchen and I’m really happ... See more
Location
Switch locationUnit 11, The Mall, Cribbs Causeway, BS34 5DG Bristol, GB
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See what reviewers are saying
Having searched everywhere for a new dining set we came across a beautiful one in Procook. We’ve bought a number of items there before and always pleased with the quality and this is proving to be no... See more
Company replied
Initially just browsing but tempted to make a purchase all be it small by your very pleasant and highly informative member of staff . She took great pains to to point out new items and current dea... See more
Company replied
Purchased a set of Pro Cook professional granite pans for our new induction hob. The pans are non stick ceramic coating and are PFAS free Staff were friendly and helpful, and explained the bulk purc... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 11, The Mall, Cribbs Causeway, BS34 5DG, Bristol, United Kingdom
4.8
Excellent
1K reviews
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Reply from ProCook - Cribbs Causeway
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Every time I go in there I’m served by…
Every time I go in there I’m served by a lovely lady who always makes me buy some thing I didn’t know I needed.😂
29 June 2026
Usual helpful ladies
Usual helpful ladies. Went for 2 things, obtained both with no fuss. Nice quality items, which you don't find in your supermarket cheapo kitchen stuff aisles.
29 June 2026
Excellent service in store
Excellent service in store, very knowledgeable assistant helped me choose kitchen knives.
27 June 2026
The staff and layout of shop
20 June 2026
Staff made exchanging an item really…
Staff made exchanging an item really easy. They were helpful and pleasant. And the item I finally bought was just right.
21 June 2026
Reply from ProCook - Cribbs Causeway
We're so glad our team made your exchange easy and that you found the perfect item! We appreciate your kind words.
Fantastic service instore
Fantastic service instore, super helpful staff. Products are high quality and i would recommend to everyone.
18 June 2026
Reply from ProCook - Cribbs Causeway
We're so pleased you experienced fantastic service and found our staff super helpful. Thank you for recommending our high-quality products!
The support and guidance received from…
The support and guidance received from the sales assistant was super helpful.
21 June 2026
Good information given about the…
Good information given about the product all my questions answered. Shop assistant was very helpful.
19 June 2026
Reply from ProCook - Cribbs Causeway
We're so glad our team provided helpful information and answered all your questions. Thank you for your kind feedback!
Cribbs Causeway
Popped into the store at Cribbs today to pick up a couple of small bits and the staff were very friendly and helpful without being pushy at all
17 June 2026
Excellent service good solid pans chose…
Excellent service good solid pans chose to have them delivered to home address, they arrived the next day.
8 June 2026
Reply from ProCook - Cribbs Causeway
We're so happy to hear you received excellent service and solid pans so quickly! Thank you for your positive feedback.
Customer services was very good
13 June 2026
Reply from ProCook - Cribbs Causeway
We appreciate your feedback! We are glad our customer service met your expectations.
Great staff and good products
13 June 2026
Reply from ProCook - Cribbs Causeway
We're glad you enjoyed your experience. Thank you for your kind words!
You had the items we required and the…
You had the items we required and the staff were very friendly.
16 June 2026
Reply from ProCook - Cribbs Causeway
We're so glad you found what you needed and our staff was friendly! Thank you.
Helpful and friendly staff who really…
Helpful and friendly staff who really helped with good adivce
11 June 2026
Reply from ProCook - Cribbs Causeway
We're so glad our staff was helpful and friendly, providing good advice!
Staff really helpful
8 June 2026
The staff was helpful and I found what…
The staff was helpful and I found what I was looking for.
9 June 2026
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