Staff were helpful in locating item. Rechargable milk frother. Good quality with stand and USB charger included. Have used it and it frothed up homemade hot chocolate so felt like a shop bought. I us... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff at Manchester shop was helpful and they no what they are talking about , They recommended the knife s I needed , will be going back .
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... See more
Company replied
Store was well organized clean and staff were knowledgeable and helpful with any questions I had.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, United Kingdom
- 01615156449
4.8
Excellent
312 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were helpful finding the item…
The staff were helpful finding the item I wanted
25 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff very knowledgeable about product…
Staff very knowledgeable about product suitability
8 March 2026
Reply from ProCook - Arndale
We appreciate you letting us know our staff was knowledgeable about product suitability!
Reply from ProCook - Arndale
We appreciate your positive feedback; we are so happy you enjoyed our shop's layout and the availability of our staff!
Good service +AAA.
22 March 2026
Reply from ProCook - Arndale
We appreciate you taking the time to share your positive experience, and we are so happy to hear you were satisfied with our service.
The staff were welcome
The staff were welcome, friendly and helpful. So many things to loon at, choose and be inspired by.. live the shop. Well presented.
17 March 2026
Reply from ProCook - Arndale
We're so happy to hear that you felt welcome and inspired by our well-presented shop and friendly staff. We appreciate you taking the time to leave us this great review!
Very good and simple domestic coffee…
Very good and simple domestic coffee machine at a reasonable price
11 March 2026
Polite and Professional
Chap who served me was polite and professional and the product was reasonably priced. Nothing more I can say.
14 March 2026
Friendly staff helpful and happy to…Deborah’s delighted
Friendly staff helpful and happy to show me what accessories to buy that is needed to go with my purchase of pro bread making machine I’m currently making my 2nd batch
Happy Mother’s Day
9 March 2026
Reply from ProCook - Arndale
We're so happy to hear that our staff was friendly and helpful in assisting you with your bread-making machine purchase! We appreciate your feedback and wish you happy baking!
Staff member very informative and very…
Staff member very informative and very helpful and friendly
13 March 2026
Reply from ProCook - Arndale
We appreciate you letting us know our staff member was informative, helpful, and friendly; it means a lot to our team.
Reply from ProCook - Arndale
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team.
A very good for shop any people
10 March 2026
Reply from ProCook - Arndale
We appreciate your positive feedback; we are so happy you find our shop very good for any people!
A great experience!
I was served by Saskia just before closing time, and she was so helpful and polite. A credit to your company. Thank you!
And the shop is beautiful and nicely organised. A pleasure to shop there
Chet Chande
12 March 2026
Unprompted review
Received help straight away
Received help straight away. They helped me find what I was looking for. The assistant was very pleasant
6 March 2026
A shopping experience.
On entering your shop the shop assistant smiled and waved me over to the counter,she welcomed me warmly and explained in detail my requirements. I purchased my carving knife, beautifully wrapped, thank me for my custom, then I left.
10 March 2026
An enjoyable experience…
The shop is well set out and a pleasure to browse.
The 2 assistants were very helpful and knowledgeable.
The whole experience was enjoyable
7 March 2026
Reply from ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop a pleasure to browse and our assistants helpful.
Reply from ProCook - Arndale
We appreciate you letting us know our staff was polite and helpful; it means a lot to our team.
The baking trays are perfect thank you…
The baking trays are perfect thank you and don’t buckle which is good.
28 February 2026
Reply from ProCook - Arndale
We're happy to hear that our baking trays meet your needs and don't buckle! Thank you for sharing your positive experience with us.
STAFF ARE VERY HELPFUL AND POLITE!!
9 March 2026
Reply from ProCook - Arndale
We appreciate you letting us know our staff was helpful and polite; it means a lot to our team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.