Very knowledgeable staff. The gentleman who worked there gave me some great advice on which line of ProCook Elite pans I should buy, because he owned them himself and was an avid home chef too. Really... See more
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Great shop, well organised and lots of products available to see and purchase! Lovely atmosphere and staff weee friendly and smiley! Didn’t need specific help but was happy to have a browse and th... See more
The guy who helped us in the Arndale shop on Saturday morning was really helpful and friendly - we both came out really confident in the pans we chose and happy with the price and discount we got. Tha... See more
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, United Kingdom
- 01615156449
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Helpful in finding products and…
Helpful in finding products and knowledgeable about uses of said products.
The staff was really nice and helpful
The staff was really nice and helpful, it was a fantastic experience shopping here.
Very knowledgeable staff and great quality products at a fair price.
Very knowledgeable staff. The gentleman who worked there gave me some great advice on which line of ProCook Elite pans I should buy, because he owned them himself and was an avid home chef too. Really helpful, really friendly.
The staff
The staff were very helpful w helped us select the right product for our needs. The product, a casserole dish, is very good quality.
The guy who helped us in the Arndale…
The guy who helped us in the Arndale shop on Saturday morning was really helpful and friendly - we both came out really confident in the pans we chose and happy with the price and discount we got. Thank you!!
Staff were very helpful.
Such a great shop
Such a great shop, me and hubby wondered around, they had everything you’d ever want for a kitchen, will definitely be going In again.
⭐️ ⭐️⭐️⭐️⭐️
I love coming here every time I’m at…
I love coming here every time I’m at Arndale and get essential items that are easy on my wallet. The staff are very nice and always ready to assist. The lady staff who served us on our recent trip was very kind and knowledgeable with the product bought. Thank you.
Attentive, expert staff members
Attentive, expert staff members, friendly knowledgeable service, fast and efficient without being pushy
Top quality products with excellent…
Top quality products with excellent customer service, ten out of ten.
Very happy with our experience
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