Proclinical Reviews 1,762

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, highlighting their excellent support throughout the entire process. Many people appreciate the personalized approach and the valuable insights provided, making them feel confident and well-prepared. The customer service is frequently described as exceptional, with efficient communication and a smooth user experience. However, some customers also noted occasional issues with communication and organization. A few people experienced receiving duplicate calls and texts, a lack of a clear point of contact, and last-minute urgent requests, which led to confusion and delays. There were also instances where information about start dates was communicated without the customer's involvement, causing clarity issues with employers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the exceptional support... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and professionalism of... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the professionalism... See more

Customer communications

Reviewers highlight positive aspects of contact. Many customers praise the constant and clear communication,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the team's... See more

Based on these reviews

Rated 5 out of 5 stars

Ciara was an absolute dream to work with. Really listened and provided excellent insight into the company, team, and role. She went above and beyond with interview prep and I felt very confident and c... See more

Rated 5 out of 5 stars

Dean was so helpful every step of the way. He was always there if I needed to call before and after the interview with any queries. Gave me a through run though on the job description and interview pr... See more

Rated 5 out of 5 stars

Christian, I just wanted to sincerely thank you for helping me get this job. Your support and belief in me truly made a difference, and I’m incredibly grateful for your guidance and encouragement thro... See more

Rated 5 out of 5 stars

Kate was the best recruiter I’ve worked with! Prompt and clear communication and I truly felt that she vouched and fought for me to get a great compensation package during the offer stage. Highly reco... See more


Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Executive Search Firm
  4. Recruiter
  5. Talent Agency

Written by the company

At Proclinical we help to fuel the growth of the life sciences industry globally. Our staffing and consulting partnerships enable good companies to work more efficiently, so they can continue innovating and change lives. We provide our partners with: • End-to-end strategic project management • Executive search • Permanent and contract recruitment • MSP and RPO solutions

We're here to help good life science partners grow

Written by the company

Long-term partners
We believe in creating partnerships, long-term relationships built on integrity and trust. Set-up to collaborate from the get-go, we do what’s right not what’s easy – always putting our clients’ and candidates’ best interests first.
Tireless experts
We’re life science experts – it’s our sole focus – but we don’t rest on our laurels. We stay at the top of our game. Always learning, always hungry to perform better and find new ways to achieve more for our clients and candidates.
Promises delivered
True to our word, we do what we say, on time and to the highest quality. ​We tackle challenges head-on, solving problems and adding value at every stage, to deliver solutions that fuel growth and change lives.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent Recruitment Service

I am incredibly grateful to Sam for his unwavering support, guidance, and assistance throughout the entire recruitment process, from the very beginning to my first day in the new role. He was always available to answer any questions or address any concerns I had along the way.

I would highly recommend—and have already recommended—Proclinical to friends in the industry seeking new job opportunities.

Thank you again, Sam, for making the process so much smoother and less stressful.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and professional

Tom was great to work with during the entire selection process, from the first call when he approached me with an interesting professional opportunity, through job offer negotiations and even post-contract signature follow up. He shared very useful info and gave me really helpful tips and advices before each step. I totally recommend Proclinical.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and Guidance

I had an outstanding experience with Proclinical, especially thanks to Naima Morys. From the very start, her engagement and precision stood out and made the difference. She guided me through every step of the process, ensuring it was smooth and stress-free. What truly made the experience exceptional was how much she cared—her support was unwavering, and she went above and beyond to help me achieve my goals to develop myself.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Experience

The overall experience was very outstanding! Giovanni was very helpfull, was always quick to respond to email/messages and following up throughout the entire process. Very pleased with the service.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Proclinica staff amazing

Proclinica staff has been really present and supportive all along the process for a position of director associated for a belgium pharmaceutical industry
A bit thanks to Ingrid

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Company with financial difficulties

The job that was offered turned out to be at a company with financial problems, resulting in a termination prior to the start date. Afterwards I was told to be called by the recruiter but no contact was made.

8 January 2025
Unprompted review
Proclinical logo

Reply from Proclinical

Thank you for sharing your feedback with us. We're very sorry to hear about your experience. We are investigating this internally and will be in touch soon.

Rated 5 out of 5 stars

Experiance

The contact person was always available and provide you very helpfull advises.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Good job offers tailored to my personal profile, simple and fast processing of contracts and invoices, very good support during a project.

5 January 2025
Unprompted review
Rated 5 out of 5 stars

Supportive and dedicated staff

Staff were very helpful and supported me throughout every step of the recruitment process, ensuring that expectations are clear between all parties and helping me negotiating and securing my new job.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

Tom Pinnock is an excellent recruiter

Tom is excellent. He is always very helpful during my job searching process. He called me before all the interviews to brief me about the role and remind me what is important for the interviewers, which gave me additional confidence and motivated me. Also, he communicated efficiently between Proclinical, the client, and myself during the contract preparation period when I was offered this role. Thank you Tom

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service and overall experience!

I was very pleased with the excellent, professional service I experienced with Proclinical. The follow up and follow through was very efficient. Gerardo Is outstanding! He made my process very easy.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Overall very good experience!

Nathan and Maximilian conducted my interview process and they were very supportive during the end-to-end process by providing updates at each phase and clearly outlining expectations. The team genuinely cares about the candidate experience and ensuring a clear understanding of the position you're applying for.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Great exeprience

James has been extremely good connecting me and the company. He explains in depths the role, the expectations. He has been very responsive, i got answers to any questions within a short period of time.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Parker is wonderful and made this experience great.

Parker was very helpful and understanding during the hiring and start up process. This is my first time as a contract CRA and Parker made the experience great, he answered all my questions, even after I started my new job. I hope to be able to work with him again once my contract ends.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

New position in Pharmaceutical/ Bio Industry Germany

I am absolutely thrilled with my experience working with Proclinical! She supported me every step of the way throughout the hiring process. Her friendly and professional approach, combined with her constant availability, made me feel confident and well-guided. I was especially impressed by how proactive she was in keeping me updated at all times. Thanks to her support, I am now incredibly excited about my new position. Thank you so much, Ingrid!

9 December 2024
Unprompted review

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