Proclinical Reviews 

1,801
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, professional, and supportive throughout the entire hiring journey from start to finish. Reviewers deeply appreciate the exceptionally clear communication, dedicated personal attention, and prompt responses, which make the entire recruitment process remarkably smooth and efficient. Some people also felt that while navigating the initial stages, slight adjustments could save a little back and forth, though overall guidance remained wonderfully thorough. Consumers consistently find the comprehensive onboarding assistance and detailed interview preparation extremely valuable for successfully landing their desired professional roles.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, responsiveness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting exceptional... See more

Service

Reviewers mention positive feedback about service, highlighting a consistently professional, honest, and... See more

User experience

Customers reported strong satisfaction with the user experience, highlighting a smooth, well-organized... See more

Response time

Users describe positive interactions with response time, highlighting how recruiters and support teams are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christian, I just wanted to sincerely thank you for helping me get this job. Your support and belief in me truly made a difference, and I’m incredibly grateful for your guidance and encouragement thro... See more

Rated 5 out of 5 stars

Terri-Anne and Harry were both fantastic throughout the whole process. They both communicated any updates in a timely manner and were extremely helpful in giving me context on the company and role so... See more

Rated 5 out of 5 stars

My Recruiter Mr. Anderson M. was very exceptional! He was very educational and thorough. He made my hiring process as easy as 1.2.3! I’ve never worked through a contract agency and Maldonado made it v... See more

Rated 5 out of 5 stars

Great experience signing up as a contractor with Proclinical. All the staff are super friendly yet professional and honest. Only small suggestion for improvement would be to make the reference provi... See more


Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Executive Search Firm
  4. Recruiter
  5. Talent Agency

Written by the company

At Proclinical we help to fuel the growth of the life sciences industry globally. Our staffing and consulting partnerships enable good companies to work more efficiently, so they can continue innovating and change lives. We provide our partners with: • End-to-end strategic project management • Executive search • Permanent and contract recruitment • MSP and RPO solutions

We're here to help good life science partners grow

Written by the company

Long-term partners
We believe in creating partnerships, long-term relationships built on integrity and trust. Set-up to collaborate from the get-go, we do what’s right not what’s easy – always putting our clients’ and candidates’ best interests first.
Tireless experts
We’re life science experts – it’s our sole focus – but we don’t rest on our laurels. We stay at the top of our game. Always learning, always hungry to perform better and find new ways to achieve more for our clients and candidates.
Promises delivered
True to our word, we do what we say, on time and to the highest quality. ​We tackle challenges head-on, solving problems and adding value at every stage, to deliver solutions that fuel growth and change lives.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,801)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience!

A great experience with a dedicated team of recruiters. Finding the right position for the right candidate - you make it look so easy! Thank you for your support!

3 February 2025
Unprompted review
Rated 2 out of 5 stars

My experience with Proclinical Staffing…

My experience with Proclinical Staffing was mixed. While the team members were friendly, the overall communication and organization were lacking. I frequently received duplicate calls and texts from different people asking the same questions, which made the process confusing. There was no clear point of contact, and during the week of my anticipated start date, I was bombarded with urgent requests at the last minute—including on a Friday evening—leaving little time to respond appropriately.

Additionally, there were communications about my start date happening without me included, which caused confusion on the employer’s end. My supervisor at Henry Ford reached out to ask for clarity, as they were receiving conflicting information. This highlighted poor coordination between Proclinical and Henry Ford. Despite submitting all necessary documents, key information—like badge access and email setup—didn’t carry over, delaying my ability to work on my first day. In the end, everything got sorted out, but the process felt disorganized and could benefit from clearer communication and better internal alignment.

16 June 2025
Unprompted review
Proclinical logo

Reply from Proclinical

Hello,
Thank you for taking the time to share your feedback. We’re sorry to hear about the confusion and last-minute requests you experienced during the on-boarding process with the client. We have shared this with the respective Account Manager who is taking steps to ensure this is an isolated experience.

We truly appreciate you bringing this to our attention, as it helps us continue to strengthen our communication and alignment across all parties. If you’d like to discuss this further, please feel free to reach out directly to q.shafi@proclinical.com.

We wish you all the best in your new role.

— The Proclinical Team

Rated 5 out of 5 stars

Wonderful company to work with!

Working in the biotech industry, especially right now, is tough. Anderson and Jerome were two of the people I had most contact with through out my hiring process, and have been extremely helpful and supportive along the way, being able to get me my preferred shift.

When my contact shifted from Jerome to Anderson, he helped me navigate the hiring process, keeping me regularly updated but also in my opinion, going above and beyond for me which was absolutely not necessary. He supported me when I had car issues that almost had me declining the job offer, but instead he was able to push back my start date for me!

Anderson has been absolutely lovely to work with, and I cannot recommend him, or the company more than I already have.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and Professionalism from Proclinical

I had a great experience with Proclinical. Their team was highly professional, supportive, and consistently proactive throughout the process. They were attentive to my needs and made me feel valued every step of the way. I truly appreciated their responsiveness and personal approach—Proclinical goes beyond recruitment by genuinely investing in my success. Highly recommended!

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Proclinical provided outstanding support during my job search. My recruiter was professional, approachable, and always available to guide me through each step. Thanks to her dedication, I found a position that matches both my experience and aspirations. I highly recommend their services to professionals in the Life Sciences field.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

I recommend them

I had a great experience with them. The hire process was quite easy for me (everything digital ). I recently started a good pay job thanks to them, something that was a plus for me is that the commute is only 12 minutes, yay!!. They are very professional and very helpful, you can ask them any question.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

gratitude

gratitude
In reality it is the attention I received from Samuel. A very committed, kind and politically correct person.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Great contact and communication.

Great contact and communication.
Naima has been very helpful giving great advice how to improve your own posture and impression in vietual meeting as well as focusing on important messages with the interviews.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

I was very pleased with the whole experince

I was very pleased with the whole experience from the recruiting until the employment.
Anastasia has been a very nice and helpful recruiter, with much experience how to handle things on sides, the employer and the employee. She has reached out to me and made all the process to be very easy and joyful.
She has reached out many times to me before the interview, doing an extra prep interview just for me, although she was on vacation herself, she reached out during the process of interview and after the interview keeping in touch with me and keeping me posted with updates. One can see that she is an experienced recruiter.
What I did like the most, except getting the job, and I have to thank Anastasia for, is that I have received my job confirmation on the 31st of December at exactly 12:00 at night, which was really very good news for me to start the New Year and I thank her very much for this. Nice touch!
The Company and Anastasia made the whole process looking easy for me and the stress of interviewing dissipated.
Anastasia took care about all the things, even after the interview, providing updates about the equipment and all stuff required in the beginning of the job, and keeping in touch with all stakeholders for all information after the interview, and after joining the new company.
I would highly recommend her as an experienced recruiter and if I ever search for a job, I will definitely go to her first.

31 December 2024
Unprompted review

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