I think that regular $14.95 shipping is excessive. I would think twice before ordering. Also is very sad how you can’t find anything Campagnolo here. Before when I built my bikes I bought all my cam... See more
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See what reviewers are saying
I've bought a few things from pro bike kit so far and everything has been delivered on time and worked/fit perfectly. Prices have been great, much better than my local store and that's after delivery.... See more
Company replied
The price! The fastest delivery times for overseas bike parts! My only hope is that probikekit receives more stock soon, because the things I want seem to keep getting sold out with no sign of being... See more
Company replied
Unfortunately my order arrived damaged but after contacting Pro bike kit a replacement was arranged and has now been dispatched to me. Sometimes things go wrong but how they are dealt with by a compan... See more
Company replied
Company details
Information provided by various external sources
ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, Northwich, CW9 7RA, United Kingdom
- 0161 813 1710
- www.probikekit.com
4.3
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great prices
Great prices, easy site to navigate, good information about the products, and great check out process.
16 February 2023
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Ordered from Pro Bike Canada.ca Garmin…
Ordered a garmin watch from Pro Bike Canada.ca.
Was an issue with order but was handled quickly by their great customer service.
Love the product.
2 February 2023
Unprompted review
Reply from Pro Bike Kit
Hi Scott,
I am sorry to hear of the confusion caused.
Please can you sign into your account to view the message I have just sent you?
I do want to help assist in having this matter resolved.
Kind Regards,
Stephen
Great variety and pricing
Great variety and pricing. Website was a breeze. I will definitely shop here again.
Jimmy
14 February 2023
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Communication
There is no one to ask simple question such as if freehub is included in this purchase.
I tried to find out on Facebook but never received any answer from fellow who called himsef James.
3 stars is generous.
14 February 2023
Reply from Pro Bike Kit
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
So easy
It was easy to navigate the web page and the selection was just what I was looking for.
13 February 2023
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The price, the crazy quick deliveries!
The price! The fastest delivery times for overseas bike parts! My only hope is that probikekit receives more stock soon, because the things I want seem to keep getting sold out with no sign of being restocked.
Otherwise, one of the best online bike parts retailers I’ve found.
13 February 2023
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Paid for Expedited (1-2 day) Shipping but didn't receive it for 5 days.
I paid an additional amount for expedited shipping (1-2 business days) but didn't receive the shipment for 5 days. The order was needed for a trip.
29 January 2023
Reply from Pro Bike Kit
Hi Mike,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
They don’t deliver
They don’t deliver. I made multiple orders with a delivery date promised only to have the date pushed back at least two times so far and I’m still waiting. This happened before with pro bike Kit, first time is a fluke, second time is a system. Please send me my part so we can no longer do business.
4 February 2023
Reply from Pro Bike Kit
Hi John,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
They never let me down
I had a question, they promptly answered it, and I was ready to buy a great item on sale. I have never been let down by the products or the people at Pro Bike Kit.
11 February 2023
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
There is no express processing for…
There is no express processing for order processing
10 February 2023
Reply from Pro Bike Kit
Hello Abdullah,
Thank you for taking the time to leave your review.
I am sorry that you have faced this issue with your order, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Where's my chain?
It would have been nice to know my order was coming from overseas. Tracking is terrible.
31 January 2023
Reply from Pro Bike Kit
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Best price for the cycling hydration…
Best price for the cycling hydration vest even with having to pay shipping. Most other sites are free shipping on orders of $50 or more. Thats why 4 stars instead of 5.
8 February 2023
Reply from Pro Bike Kit
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Very professional
7 February 2023
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Ease of use and able to use Afterpay
6 February 2023
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The sizing charts don’t work
The sizing charts don’t work. Cycling clothing is completely arbitrary, so measurements are the only way to gauge.
Should be able to estimate shipping before checking out…
4 February 2023
Reply from Pro Bike Kit
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
The value provided is quite good
The value provided is quite good. The site itself is reasonably well constructed for navigation. The one thing that annoyed me was the mention of free shipping in the email I received, but I could find nothing of this once I went to the site.
3 February 2023
Reply from Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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