PrintPlace Reviews 

575
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that items like stickers, cards, and banners are perfect, look great, and meet expectations for color and design. Many people found the ordering process user-friendly, appreciating the helpful staff and excellent service. Reviewers frequently highlight quick turnaround times and fast delivery, with products often arriving earlier than anticipated and well-packed. However, some customers experienced product quality issues, including thin materials, difficult-to-read prints, or peeling labels. Additionally, a few people noted delayed deliveries or missed event deadlines, and some found the website navigation or proofing process frustrating.

What people talk about most

Product

People report positive experiences with product quality, often praising the sharp printing, vibrant colors,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the high quality... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast shipping and timely arrivals,... See more

Service

Reviewers mention positive feedback about service, consistently praising its quick, accurate, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

For my second order, Im feeling pretty good. I have some like and dislikes between orders that as I better navigate the drafting process may resolve itself. Overall, mostly pleased.

Company replied

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied

Rated 5 out of 5 stars

I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

575 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.3

All reviews

(575)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Quality

I had my wedding invitations printed through printplace and the quality is great! Delivery was quick and it's great that I was able to add envelopes to the order.

11 June 2026
Unprompted review
Rated 4 out of 5 stars

Okay

Best price we could find, and overall the boxes look good, but the cut edges are frayed on a lot of them, not giving the most polished final appearance.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Great results/ bookmarks exactly as I…

Great results/ bookmarks exactly as I asked to have them.

1 June 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Carmen! We're thrilled to hear you loved the bookmarks and that they met your expectations. Your satisfaction is our priority, and we look forward to assisting you again in the future! -Customer Care

Rated 4 out of 5 stars

Most of the process was easy and quality was great

Most of the process was easy. The only glitch was when I created my design, I thought based on the specifications from your site, it kept rejecting it, saying it was the wrong size. The problem was, it didn't give me the opportunity or any guidance about how to fix the problem. When I contacted customer service and they uploaded it, the site resized the design instantly. It would be helpful to all concerned if you could make it so it would just skip to the fix rather than necessitating contacting customer service.

On the other hand, I love the magnets and they came quite quickly! The printing is sharp and the quality if great.

29 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your feedback, JD. We’re glad you loved the magnets and the quality. We appreciate your suggestion about the design upload process and will work on making it more user-friendly. Your insights help us improve! -Customer Care

Rated 5 out of 5 stars

Outstanding printing job

Received!
Outstanding printing job

31 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you! We're thrilled to hear you were satisfied with our printing services. Your support means a lot to us. Looking forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

The printing work is always great

The printing work is always great. I do have a suggestion about the packaging of the brochures when you send them. It's always hard to dig them out of the box because they fit so tightly and it's hard to get a grip on the edges of them. If you put a kind of "cradle" of paper or cardboard in the box before you put the brochures in, customers could just grab the edges of that "cradle" and lift the brochures out of there. If it was an order of 1,000 tri-folds, you could even put a cradle under the bottom 500 of them and another cradle under the top 500 of them.

29 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Loren! We're thrilled you love the printing quality. We appreciate your packaging suggestion and will definitely take it into consideration to improve the unboxing experience. Your input helps us grow and serve you better!

Rated 1 out of 5 stars

We paid this company for a full-service…

We paid this company for a full-service EDDM campaign involving 10,000 postcards that were supposed to be delivered beginning 5/19/26. On 5/26/26, USPS informed us that they had never received the routing information or the full postcard quantity necessary to process the mailing.

As a result, our entire order was not mailed as contracted. We were charged for full-service EDDM, yet there was apparently no verification that USPS had received and processed the complete mailing. When we brought the issue to the company's attention and requested a refund for the services that were not performed, our request was denied.

Based on our experience, we cannot recommend this company. If you are considering an EDDM campaign, we suggest working with a provider that verifies USPS acceptance and mailing completion, or handling the USPS drop-off yourself so you can confirm that the full quantity has been received and processed.

We spent thousands of dollars expecting 10,000 postcards to reach potential customers and were left with an incomplete mailing and no refund.

Save your money and time and use a better company.

26 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

We sincerely apologize for your experience, Anna. Your feedback is invaluable, and we're committed to improving our services. We understand the importance of timely delivery and will address these issues with our team to prevent similar situations in the future. Thank you for sharing your concerns.

Rated 1 out of 5 stars

Unfortunately

Unfortunately, these were the wrong size. I needed at least a 1 x 1 or 2 x 2. These are thumbnails.

Any chance of a reprint quickly?

28 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

We're sorry to hear about the sizing issue, Carolyn. We strive for accuracy and your feedback is important. Please reach out to our customer service team so we can address this and work on a solution for you promptly. Thank you for your understanding!

Rated 1 out of 5 stars

I paid over $60 for next-day rushed QR…

I paid over $60 for next-day rushed QR code labels from PrintPlace and the quality was unacceptable. The cards arrived with scratched surfaces, bent corners, exposed white edges, and inconsistent cuts. Because these labels are being applied to black packaging, every flaw is extremely noticeable and makes the product look unprofessional.

What’s most disappointing is that I reached out directly by email to resolve the issue and received no response. For the price paid and the rush service advertised, I expected clean, uniform, production quality labels, not damaged stock that looks mishandled before arrival.

As a business owner myself, communication and respect for a customer’s time and money are extremely important. PrintPlace failed at both. Poor quality is one thing, but ignoring a paying customer after delivering a defective product makes the experience even worse.

I will not be purchasing from this company again and cannot recommend them based on my experience.

22 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

We sincerely apologize for your experience, Kay. Your feedback on quality and communication is crucial, and we're taking it seriously. We strive for high standards, and it’s disappointing to hear we fell short. Thank you for bringing this to our attention; we will work to improve moving forward.

Rated 5 out of 5 stars

Prayer Trading Cards

My son was diagnosed with Leukemia and we wanted to share something with all his friends. We created a trading card with a prayer on the back. We needed our trading cards quick and Print Place made the entire process so easy. We will definitely be ordering again!

9 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Amanda! We're honored to have been a part of your project during such a challenging time. It’s wonderful to hear that the process was smooth and that you’re pleased with the cards. We look forward to serving you again!

Rated 5 out of 5 stars

Very happy with my boxes!

22 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thanks for the fantastic feedback, Jesse! We're thrilled to hear you're happy with your boxes. Your satisfaction means a lot to us, and we look forward to helping you with your future projects!

Rated 5 out of 5 stars

Easy Ordering Process

Quick. Convenience. Inexpensive.

14 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Nikki! We're thrilled to hear that you found our services quick, convenient, and budget-friendly. Your satisfaction is our top priority, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Easy to design & order

Easy to design & order. Have re-ordered multiple times, great service.

21 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Dee! We’re thrilled to hear that you find our design and ordering process easy. We appreciate your loyalty and are glad to provide great service every time. Looking forward to your next order! -Customer Care

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality, speedy delivery, easy to use website!

20 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Ben! We're thrilled to hear you enjoyed our quality, speedy delivery, and user-friendly website. Your support means a lot to us! -Customer Care

Rated 2 out of 5 stars

Disappointed

Still don’t understand how they can mess up on a simple text logo- finally approved it because nothing was getting changed - when received order they were individual stickers thought they were going to be on a roll -

15 May 2026
Unprompted review

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