PrintPlace Reviews 

578
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including custom boxes, stickers, and cards, which often arrive looking great and exactly as expected. Many highlight fast delivery and quick turnaround times, noting the ordering process is generally smooth and easy, with helpful customer service. Conversely, some people were dissatisfied with product quality, citing issues like thin materials, print defects, or items not matching order specifications. A few customers also experienced significant delivery problems, with orders arriving late for events or not delivered as promised. Others found website navigation frustrating or the proofing process less smooth.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, sharp printing,... See more

Quality

People report positive experiences with quality, often praising the sharp printing, vibrant colors, and... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process and the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting quick and timely... See more

Service

Customers had positive experiences with service, often highlighting its promptness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied

Rated 5 out of 5 stars

I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more

Company replied

Rated 5 out of 5 stars

I just started ordering from PrintPlace; and so far, so good. The custom sizes of the cards are perfect, and the colors are coming out exactly as expected. Also, the prices and the turnaround times ha... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(578)

208 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very high quality prints at a…

Very high quality prints at a reasonable rate. I wish the print proofing process went a little smoother but very happy with the final outcome.

4 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your positive feedback! We're thrilled you loved the high-quality prints and appreciate your input on the proofing process. Your satisfaction is important to us, and we’ll work on making improvements. -Customer Care

Rated 5 out of 5 stars

The postcards look great and were easy…

The postcards look great and were easy to create

2 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thanks, Brookey! We're thrilled to hear that you loved the postcards and found the creation process easy. Your feedback means a lot to us! -Customer Care

Rated 5 out of 5 stars

It was easy to select exactly what I…

It was easy to select exactly what I needed to have printed. I will definitely use PrintPlace again.

20 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you! We're thrilled to hear that you found our selection process easy and that you'll be returning. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

On time & nicely made

Price, quality and available for pick up a day sooner than promised.

29 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback! We're thrilled to hear you were pleased with the price and quality, and that we could exceed your expectations with a quicker pickup. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Just what I wanted!

The product was just what I wanted. Customer service was so helpful and quick to respond to my requests. I would definitely order from this company again.

27 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Linda! We're thrilled to hear that our product met your expectations and that our customer service team could assist you effectively. We look forward to serving you again in the future! -Customer Care

Rated 2 out of 5 stars

Disappointed in product

I was disappointed as I thought I was getting stickers on a roll and easy to remove, instead the stickers were individual and difficult to remove the back, initially I did not think they were stickers.

29 April 2026
Unprompted review
Rated 4 out of 5 stars

fairly easy to set up design

fairly easy to set up design, first order had an error brought it to their attention and it was fixed and met the deadline I had, I received excellent customer service

29 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your feedback, William! We’re glad to hear you had a smooth design setup and that our team was able to resolve the issue promptly. Your satisfaction is our priority, and we appreciate your kind words about our customer service! -Customer Care

Rated 1 out of 5 stars

Quality not justified with price

To be honest, the cards came out extremely thin and felt very cheap. The overall quality was terrible, and I would never order from here again.

My order sat in queue for over a week due to a “low quality” issue. I tried to cancel because I had already placed the same order with VistaPrint to compare the two. While I was on the phone with a representative, they insisted on moving forward with the order and assured me they would resolve the quality concerns on their end but that never happened.

After comparing both orders, VistaPrint delivered significantly better card quality and much clearer print resolution using the exact same photo upload. Very disappointed with this experience.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

PrintPlace Customer Service Saved the Day!

I love PrintPlace! I usually work with them to order high-quality postcards to use at trade shows. While there was a slight mix up this time, PrintPlace's customer service team is a dream to work with (I talked to Mika!). I love that I was able to talk to a rep immediately and that she was able to quickly resolve the issue.

21 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

We’re thrilled to hear you love working with us, Chloe! It’s great to know our team, especially Mika, was able to assist you promptly. Your satisfaction is our priority, and we appreciate your understanding. Looking forward to your next order! -Customer Care

Rated 5 out of 5 stars

Everyone was so helpful in getting my…

Everyone was so helpful in getting my design to fit the size I needed. I followed up by phone and the ladies helping me were excellent! We are so happy with the visitor cards we ordered. We will definitely us this company again!

13 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you! We're thrilled to hear you had a great experience with our team and are happy with your visitor cards. Your satisfaction means the world to us, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Will return to PrintPlace when I need other services.

Customer service was very helpful.
Ordering to delivery was done very quickly.
The product turned out very well!

13 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Joan! We're thrilled to hear that you had a positive experience with our customer service and that you loved your product. Your satisfaction is our priority, and we appreciate your feedback! -Customer Care

Rated 5 out of 5 stars

Excellent Quality, Price & Experience

I had an excellent experience working with PrintPlace and would highly recommend them.

We ordered full-color logo stickers for our mobile drink business, and the entire process was smooth from start to finish. Their website was easy to navigate, with plenty of options to choose from, and the pricing was very fair compared to others we considered.

The quality of the stickers exceeded our expectations. The colors are vibrant, the print is sharp, and the overall finish looks very professional on our drink cups and açaí bowls.

Production and delivery were fast, just as promised, and everything arrived exactly as ordered.

If you’re looking for high-quality printing with a straightforward process and reliable turnaround, PrintPlace is a great choice. We will definitely be using them again.

24 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our stickers and found our process seamless. We look forward to serving you again in the future! -Customer Care

Rated 5 out of 5 stars

Quick printing and shipping; quality paper

Quick printing and shipping--much earlier than I had expected. Great quality paper.

22 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Gina! We're thrilled to hear you were impressed with our quick turnaround and quality. Your satisfaction means a lot to us, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Very helpful.

16 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words! We're glad to hear that you found our team helpful. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

Customer support is very friendly and…

Customer support is very friendly and extremely helpful.

12 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words, MJ! We're thrilled to hear that our customer support team made a positive impression. Your satisfaction is our priority, and we appreciate your feedback! -Customer Care

Rated 5 out of 5 stars

I love this company

I love this company. I've been using them for a few years, and the service is exceptional.

20 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you so much for your kind words, Renee! We truly appreciate your loyalty and are thrilled to hear that you’ve had exceptional experiences with us. Your support means the world to our team! -Customer Care

Rated 5 out of 5 stars

Top notch everything

Top notch everything. Service, products, logistics-everything. This is the company everyone else is chasing.
Thank you

13 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Alexandros! We're thrilled to hear you had a top-notch experience with our service and products. Your support means a lot to us, and we strive to keep setting the bar high! -Customer Care

Rated 5 out of 5 stars

Earlier than I Expected

Earlier than I Expected - Great turnaround time

2 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Dallas! We're thrilled to hear that you were pleased with our turnaround time. We always aim to exceed expectations. Your support means a lot to us! -Customer Care

Rated 5 out of 5 stars

Couldn’t have been easier

Very easy, high quality, and very fast!

16 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Reid! We’re thrilled to hear that you found our services easy, high quality, and fast. Your satisfaction means a lot to us! -Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look