PRECISE. Reviews 

4,099
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and always available to answer questions and guide them through every step. Many buyers mention feeling completely supported during what is normally a stressful milestone. People also deeply appreciate the remarkably quick response times, efficient handling of loans, and smooth application journeys from start to finish. However, some customers also noted frustrating issues with communication delays and receiving conflicting information during their loan applications. A few reviewers experienced added stress due to late document requests near the end of the process and slow replies from support.

What people talk about most

Service

Users describe positive interactions with service, highlighting that the entire process is refreshingly... See more

Staff

Consumers find staff to be positive, highlighting their kindness, professionalism, and constant communication... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the constant phone... See more

User experience

Reviewers highlight positive aspects of user experience, expressing great satisfaction with the fast, simple,... See more

Response time

Customers consistently note positive experiences with response time, praising prompt communication and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We remortgaged to rid ourselves of an interest only mortgage from a bad provider & to reduce the length of its term to make us mortgage free prior to retirement. Precise met all the requirements, o... See more

Company replied

Rated 5 out of 5 stars

First time buyer from auction and tons of presser for completion on time. Phoebe Appleby from KIS Finance - Amazing support till completion. PRECISE - Quick decision, Easy to reach, Great comm... See more

Company replied

Rated 5 out of 5 stars

Precise mortgages came through for us despite the challenges we faced to get the final approval. Our communication was mainly via our solicitor. We can say that they are very thorough in making sure w... See more

Company replied

Rated 5 out of 5 stars

I cannot thank Neil and the team enough! Throughout the entire process Neil called me and kept me informed of all developments and put my mind at ease with his calm and friendly manner . A truly... See more

Company replied


Company details

  1. Mortgage Lender

Written by the company

Hello. Welcome to lending without the faff. Our promise is straightforward - to deliver the right products at precisely the right time. Easy peasy. Intermediaries only.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(4,099)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Precise made our application an easy process

Our application was dealt with speedily. The staff involved were always available to assist us and dealt with all our enquiries with understanding . Being of the " older " age group we were extremely nervous of the process but Precise made it easy.

16 December 2025
Rated 5 out of 5 stars

Hassle free finance

An easy and swift process with very little hassle. Ideal for someone who is busy on other projects.
Thanks Pecise.
Zac Leong
Property developer

9 December 2025
Rated 5 out of 5 stars

Delightful and highly satisfying service.

I experienced superb and delightful service from precise. The processing time of the loan, though thorough, was quite fast and efficient. The disbursement was not just fast but highly commendable. I have no reservation in recommending Precise to discerning customers.

5 December 2025
Rated 5 out of 5 stars

Efficient service

Efficient service. Issued mortgage offer soon. Can’t complain (although rates not as good as high street lenders but as a portfolio landlord we have fewer options)

28 November 2025
Rated 4 out of 5 stars

Remortgage to rid ourselves of an interest only mortgage

We remortgaged to rid ourselves of an interest only mortgage from a bad provider & to reduce the length of its term to make us mortgage free prior to retirement. Precise met all the requirements, only one negative & that is that the, fixed for 2 years, interest rate is just a little bit high.
I would recomend them to others in a similar position to us & aren't given a particularly high credit rating by the CRA's.

4 November 2025
PRECISE. logo

Reply from PRECISE.

We appreciate the detailed feedback. Thank you.

Rated 4 out of 5 stars

Good communication

Good communication
Patient
Respectful
Felt informed

4 November 2025
PRECISE. logo

Reply from PRECISE.

Lovely review.
Short.
Sharp.
Positive.
Thank you Michelle.

Rated 5 out of 5 stars

Really easy to use

Really easy to use, everything was straight forward and we were kept up to date with everything.

30 October 2025
PRECISE. logo

Reply from PRECISE.

Great to see, Leanne. Thank you.

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