Potters Resorts Reviews 

691
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 313 reviews, reviewers overwhelmingly had a great experience with this company, often describing it as a favorite staycation and a relaxing, entertaining break. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and professionalism, noting that they go above and beyond to ensure an enjoyable and memorable stay. The quality of the food is frequently highlighted as excellent, with varied choices, restaurant-quality dishes, and accommodations for dietary needs, while the entertainment is often compared to West End shows. The service is generally considered first-class, with many activities available for all ages and interests, and comfortable, clean accommodation options. However, some reviewers expressed dissatisfaction with specific entertainment, finding it tacky, vulgar, or outdated, and a few reported issues with lukewarm food or insects in their beds.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and professional... See more

Quality

People report positive experiences with quality, consistently praising the exceptional food, which is often... See more

Holidays

Reviewers highlight positive aspects of holidays, with many describing their experiences as amazing and the... See more

Service

Users describe positive interactions with service, highlighting the attentiveness, kindness, and... See more

Location

Consumers find the locations to be positive, with many describing them as amazing places and safe havens for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We absolutely love Potters Resort! We go at least two - three times a year! There is so much to do to keep us adults and the kids occupied. The food is fab, the entertainment is second to none and it’... See more

Rated 5 out of 5 stars

Potters is ALWAYS amazing but this time ALL the staff went above and beyond to keep us safe after the outbreak of norovirus. Everyone mucked in doing jobs not normally theirs. As usual the food was se... See more

Rated 5 out of 5 stars

Fabulous all inclusive Break with top class entertainment Wow! What a fantastic weekend at this all inclusive resort. Staff are amazing nothing is too much trouble. Soo many activities and fun quizze... See more

Rated 5 out of 5 stars

What a fabulous 4 days at Potters. Absolutely everything and everybody without exception were wonderful. All the staff were so helpful, professional, friendly and did everything to ensure we enjoyed... See more


Company details

  1. Resort

Written by the company

Potters Resort is a modern five star holiday village situated on the coastline border of Norfolk and Suffolk, in Hopton-on-Sea.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

691 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(691)

250 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant long weekend break at Potters…

Brilliant long weekend break at Potters - our first one - and we all thoroughly enjoyed it! The evening entertainment was fantastic and all the other activities arranged throughout the day.
Lovely to have balloons on our table in the restaurant for my daughter’s 30th Birthday throughout our stay.
Would definitely recommend a stay at Potters Hopton-On-Sea!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Hook line and reeled in

From the moment we walked through the lobby doors we were hooked,and the whole process of being wound into what we now call our home away from home began.
From spotting our 1st coveted yellow badge,and on to win a medal or 4.lol.
the spirit of joining in becomes compulsive and is so much fun.
Everyone joins in with the laughter and fun and ive not seen people enjoying themselves like it for along time
The staff are magnificent,every one of them nothing is too much trouble and they enjoy it ,it shows on their faces.entertainment was spectacular,top shows.
we do not have a bad word to say.we are booking again ,we were reeled in.x

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Potters resort Hopton on sea

Potters resort Hopton on sea is a must have holiday. So much to do or just relax and join in the quizzes , bingo and daytime entertainment. Great food always delicious and so much of it. Shows every night all fabulous and all staff are excellent. Give it a try you won't be disappointed.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Best holiday ever!

The staff are tirelessly attentive and efficient. The accommodation is comfortable and we especially loved the Lake View Lounge for a quiet hot chocolate. The grounds are beautiful, too, and the bird spotting walk is fun. There are so many activities to choose from - something for everyone.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous holiday as always

Fabulous holiday as always, lovely food, brilliant entertainment, amazing staff. Cannot recommend highly enough. Thanks to the Potter Family.

15 September 2025
Unprompted review
Rated 3 out of 5 stars

Holiday at Potters

It was a good holiday at Five Lakes but we enjoyed Potters at Hopton best.

We liked the layout at Hopton and the food was much better.

29 September 2025
Unprompted review
Rated 4 out of 5 stars

3 days of fun

Good selection of activities which are all included in the cost of the booking. Excellent food, courteous staff, very good dining facilities

5 September 2025
Unprompted review
Rated 5 out of 5 stars

It was honestly the best holiday I’ve…

It was honestly the best holiday I’ve had in the UK nothing was to much our hotel room was stunning great comfortable beds the food was so good so much to choose from & so accommodating as for the entertainment wow better than some west end shows I’ve seen can’t wait to return

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Our little cruise on land.

What I like most about Potters is how relaxed everything is. From the time you arrive to the time you leave. Although I am always shattered by the time I get home, due to the amount of things to do, I also feel very relaxed and refreshed.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

A Family celebration for my 80th…

A Family celebration for my 80th Birthday. Couldn't fault anything. Great Daytime events, wonderful food, and great evening Entertainment. Rooms comfortable. Have been to Hopton several times, although good, this is much more luxurious. Love it.

26 September 2025
Unprompted review

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