Potters Resorts Reviews 

Great atmosphere. Everyone is super friendly from the receptionists, who make you feel welcome, to the waiters/waitresses, bar staff, entertainment team and everyone that you meet. Would definitely recommend.

Have been to Potters Resorts, Five Lakes and Hopton many times and have more visits already booked. Potters is just the most relaxing, entertaining, friendly short break you could possibly get. Various types of accommodation, all extremely comfortable with everything you could need and as much good quality and varied food and drinks you could possibly wish for. Nothing beats Potters for us.

Fabulous service and food amazing. So clean & tidy all over the site. Amenities & shows first class. Will definitely return

We usually stay at the Potters Hopton resort, next to the sea, in a bungalow plus, we find them spacious and very comfortable.
The meal choices are great, three meals a day plus a midnight snack and a varied choice of both hot and cold, alcoholic and non alcoholic drinks are on offer and the staff are fabulous, always smiling and very welcoming. The activities during the day cater for everyone - my husband prefers to sit in a quiet corner and read, no problem. I do the crafting and there is archery, karting, bowls, shooting, swimming, you name it! Everything is included in the price. The entertainment team are brilliant, with quizzes, games and acts during the day and then the evening shows, which are really excellent, different every evening of your three or four night stay, followed by late evening entertainment and even a midnight snack! There are payable beauty treatments, which are worth the cost, a hairdresser too. A relaxing or eventful break, you choose how you want to spend it an Potters will fulfil your dreams.

Would give it 10 stars if I could! From start to finish Potters make your break absolutely brilliant. The accommodation is spotless, comfortable and warm. The food is excellent. (That's if you can manage it all! 4 meals a day and all delicious!) All drinks included! The entertainment is is fabulous..West End quality. There is also so much to do you have a job fitting it all in. Must mention the hairdresser Caroline is brilliant too. Actually booked a break so I could have my hair done by her! 🤩

I was at five lakes recently. I have been quite a few times since it opened. It never disappoints. From entering and being welcomed at reception, the beautiful rooms, food in the Resturant outstanding, drinks in the bar. Activities to keep you entertained all day or sit and people watch.
But none of this be possible without the excellent potters team from Receptionist, help desk, bar staff and restaurant chefs and waitresses and waiters. The room maids ensuring your room is ready and waiting for you.
The Entertainers none stop entertaining us and helping us and of course the highlight each night of the magnificent westend standard shows with the singers, dancers, fun entertainment team, technical people lighting up, bringing the music to complete the evening. There are also many in the background that we don’t see. But without all these special people Potters would not be the Success it is. It would not be the place we all want to come back time after time. Thank you Potters Resorts for making this our happy place.
Finally meeting and making some lovely likeminded holiday makers.
See you all again soon. THANK YOU ALL !!!

Great room and very good food.

Good service

Everything was inclusive and of excellent quality. Accomidation was excellent quality. Food excellent quality. Service was excellent as well. Entertainment was of a high standard and really good.

Had a lovely 4 days at this resort, food, staff, entertainment and activities great, bungalow ACC although near the main facilities for my Husbands sake, they were a little tired would have preferred a double instead of singles not much draw or hanging space and smelt a little musty, windows old too and no fridge, which was sorted next day via reception, a little more knowledge of complex and what the bungalows were like as we would have paid extra if we knew the difference as ours was a connecting one to the one behind and could hear all their noise! Would have liked one near swimming pool where our friends had been put had we known they would be spacious have a double and fridge and bigger hanging space.

Accommodation disappointing, facilities excellent shows outstanding, food and drinks plenty of choice.
Staff very friendly and accommodating.

Everything! The accomodation, the food, the entertainment and all the staff were excellent.

Lots to do, excellent accommodation, great entertainment, good food, lovely and helpful staff

This was the third time we have stayed a Potters every time the staff are all so helpful and polite we will be going back soon

Could not find a fault with anything

Staff are all very friendly and helpful. Excellent food and entertainment.
Lodges are very tired and need overhaul, As site is predominantly used by the more senior in age, the very small baths would be better by being replaced with shower cubicle. Although I know this would be very expensive job maybe some of the rooms sold to customers with restricted movement could also have higher toilets or grab rail to assist as elderly father found very hard to get up from it!!

Absolutely love going to Potters at Hopton & Five Lakes from the accommodation wether it be Hotel or Bungalow there both great the food is excellent especially love the fried bread the staff are all fantastic & helpful
The activities during the day plenty to keep you busy & the shows in the evening are brilliant

Visiting Potters is always a great experience. From delicious food to excellent service from marvellous staff. Brilliant choice of multiple activities to wonderful accommodation. Excellent entertainment to joyful relaxation. Really cannot fault them. Took a group of 45 this time and didn't get a single negative comment from anyone. Keep it up Potters!

From the warm reception - exceptional staff everything was perfect. Do as little or as much as you wanted. Service and food fab with lots of choice Accommodation was great … basic but clean. Everything works. The evening shows are fab plenty of seating only gripe …. either watch and enjoy show or sit in bar and chat loudly … compère even told audience to do so.
Lots of parties celebrating … from 21st birthdays to 60 wedding anniversary’s… something for everyone. Met some lovely people. Well done Potter’s … it was fab will book again. ❤️

The staff,as ever, were friendly & helpful but on this occasion there were a number of negatives:-
1) It was cold in the Garden restaurant
2) Bungalow F7 was very cramped & the shower was arranged on the wall in such a way as to make its use inefficient The room lacked surfaces on which to put things
3) My wife wasn't as happy with the food compared to previous vivits

From the minute you arrive you are greeted with a smile by the security at the entrance, this continues with every member of staff you meet. The rooms are excellent and are cleaned every day. The food is excellent and such a wide variety to choose from, my wife is a diabetic and they cater for all her needs. The entertainment is first class it's like going to the West end only better, there is always something to do during the day. They cater for everyone. Jack Jenkins is the best bingo caller.