Pol-Plan Ubezpieczenia Reviews 5,217

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 515 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making the service experience smooth and stress-free. Many people highlight the excellent customer service, appreciating the clear explanations, patience, and personalized attention received when choosing insurance policies. Reviewers also find the prices competitive and the overall user experience efficient and reliable. However, some customers were dissatisfied with the pricing, finding that the company's quotes were significantly higher compared to other insurers. A few other people also felt that the assistance provided was non-existent, with one reviewer mentioning being told to seek help elsewhere.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Consumers find service to be positive, highlighting its professionalism, efficiency, and helpfulness. Many... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and professionalism of the... See more

Price

Reviewers mention positive feedback about price. Many customers praise the competitive and reasonable... See more

User experience

Users describe positive interactions with the user experience. Many customers report that everything went... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since this isn't my first encounter with Pol Plan, I want to say that they maintain a high level of service. Ten years after my first contact, my opinion of the advisors' competence and flexibility re... See more

Company replied

Rated 5 out of 5 stars

Very nice and professional service. Mrs. Joanna Grzybowska, who helped me with the renewal of my car insurance, as well as Mrs. Katarzyna Sarnowska, who helped with the renewal of my home insuranc... See more

Company replied

Rated 5 out of 5 stars

I would like to share my very positive experience with Ms. Ewa, who assisted me with arranging my car insurance policy. She was extremely kind, patient and professional throughout the entire process.... See more

Company replied

Rated 5 out of 5 stars

I had pleasure to talk to mr Jordan Jurgiel , he has explained everything for me and listened carefully to my needs of my car insurance , I’m extremely happy with policy he got for me , I couldn’t fi... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency

Written by the company

Od 2006 roku zapewniamy Polakom mieszkającym w UK profesjonalną obsługę w zakresie ubezpieczeń na samochód, dom, firmę, zdrowie oraz życie.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars

very good

very good, professional and fast service

9 February 2026
Pol-Plan Ubezpieczenia logo

Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Excellent Service – Professional and Helpful Throughout

I had a very positive experience with Pol-Plan Ubezpieczenia. The whole process was smooth, clear and well explained from start to finish. The team was professional, patient and very helpful, answering all my questions and making sure I fully understood my options before making a decision.
Communication was quick and efficient, and I felt supported at every stage. It’s great to deal with a company that is reliable, transparent and genuinely focused on customer service.
I would definitely recommend Pol-Plan to anyone looking for insurance. Thank you for your excellent service.

8 February 2026
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Reply from Pol-Plan Ubezpieczenia

Thank you, we're pleased to hear that :)

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Jordan, who was very patient and knowledgeable explained everything to me. I am beyond happy with his service. He wasn't pushy and he has helped me to find the best product for me.
Highly recommend Polplan

7 February 2026
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Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Very good company

Very good company, thanks to Mrs.Marta Grzybowska for help, explanation and choice of life insurance.

11 February 2026
Unprompted review
Pol-Plan Ubezpieczenia logo

Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Positive +++

Very helpful and friendly staff. Always found good offers 😊

3 February 2026
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Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

High recommend

I highly recommend Pol Plan insurance for their high-quality service. They are always helpful and very professional.

8 February 2026
Pol-Plan Ubezpieczenia logo

Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Dariusz Kordys

Very good service from Mrs. Svitlana Krokosh, the price for insurance is also good

9 February 2026
Pol-Plan Ubezpieczenia logo

Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Very nice and efficient service

Very nice and efficient service. I have been with Pol-Plan for 10 years now. Consultant Mateusz Wojcieszak prepared insurance for the next year very quickly and efficiently. Thank you 👏👏

6 February 2026
Pol-Plan Ubezpieczenia logo

Reply from Pol-Plan Ubezpieczenia

Thank you :)

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