Polanitravel Reviews 

Scammers
Flight was cancelled due to the war, obviously wanted refund and they keep stalling promising me a refund and to check back after 6 weeks… after 6 weeks, they’ll make an excuse and ask me to wait another 6 weeks. Finally after over 2 months of waiting, I got the bank got involved to dispute it and the bank refunded me. Stay well away.

EDIT: They tried to get my review removed AGAIN for a 2nd time but Trustpilot have rejected it. As you can see, they don’t bother replying to negative comments. Instead they try to silence us.

Minhash done well and perfect job. He is best for customer service.

I have always bought my/our flights on this website. Safe and easy transactions. Always offer me great/fair deals on flights. Extra bonus talking to friendly and welcoming staff like Minhas who assisted me this time with my ticket purchase.

Najam from Flight catchers was very good - patient and helpful. Thank you, Najam!

Excellent focussed and practical advice with professional and personable manner. Thanks

Mr qamer Iqbal and sufyan great customer service

I had great experience with flight-catchers about booking my flight.there staff member Qamar iqbal guided me the best he can do and i am very satisfied with his service.

Mr qamar Iqbal was very professional and very helpful. He advised and complete the booking very professionally.

Najam was very helpful with his information and knowledge of flights and processed booking very quickly.

Booking tickets can usually be a massive headache, but QAMAR IQBAL made the entire process completely seamless! They were incredibly knowledgeable, found us the absolute best seats within our budget, and handled all the logistics without a hitch. If you want stress-free booking and top-tier customer service, look no further. I will definitely be using them for all my future bookings!

I always chose Flight Catchers for my travelling. Today , I booked my next flight with them too. It was so easy and smooth booking with them .Qamar Iqbal was so helpful and patiently answered all enquiries related to booking. I recommend everyone to book through them.

Great services... All staff was helpful specially there customer Care Team.❤

WARNING! Do not book any flights with this company, they are very clearly a scam.

We booked flights with them to travel to Sri Lanka in February this year. Unfortunately, whilst we were there our flights home were cancelled due to the war in the Middle East and the Qatar airspace being closed.

They were appalling with communicating with us. The whole thing felt so shady, they didn’t offer us any assistance and each time you email you’re passed onto another person so no one actually knows what’s going on with your case. It’s clearly copy and pasted automated responses. We’ve requested multiple times to be passed onto management or a complaints service and they just ignore it every time.

Trying to get a refund from them for our cancelled flights that Qatar Airways is refunding has been a nightmare. After you “request a refund” you then have to wait 6 weeks and get back in touch with them to request them to send you the money they’ve received back from the airline on your behalf. IF YOU FORGET TO DO THIS, you do not get refunded! They’ll keep your money. We’ve been told we’ll only receive around £100-200, and when asking for an exact figure after, they’ve told us they can’t tell us “because of limitations” - so basically, it’s clear they’re going to take a huge cut of the money and just give us back whatever they feel like, regardless of what Qatar have reimbursed. That’s if we ever actually get our money back.

We’ve learned the hard way that it’s always best to go directly with the airline. I wish we’d taken the other reviews more seriously. Please do yourself a favour and do not ever book with these scammers.

flightcatcher helped me to manage my booking in attractive price and there is a agent name qamar iqbal , who took extra effort to find my flight and assisted me in professional way

highly recommended !

It’s was great experience. Mr qamar iqbal really greatest person he’s very respectful great full and helpful officer. He makes great and very reasonable deal for me
I’m thankful to him.
Allah always bless and success you
I really appreciated
Highly recommended

Thank you to Mr Qamar for the prompt response and help with the booking. Polite and helpful staff as always

Qamar was very good and assisted my booking efficiently

Great company 3rd time booking always a pleasure to deal with the helpful staff, this time Murad was at the driving seat, and did a great job of finalising my flights, let's hope all goes well, this review is before my travel fingers crossed.

I spoke to Qamar Iqbal who was very professional and helpful