PlushCare Virtual Healthcare: online doctor Reviews 

I spoke with the agent, Jeanette J., who was absolutely wonderful. I mistakenly tried to get an appointment online for an in office visit but instead scheduled a virtual consultation. When I realized my mistake and canceled that appointment I was charged another fee. I was in a panic but Jeanette handled everything smoothly and encouraged me to get well soon.

I had an infection in my thumb,I talked to Dr.Ragland at 8 am. and by 9 am. I had an antibiotic,which immediately helped with the pain and inflamation. Thank you all for being there for me.Plushcare works seamlessly!

They sent a cost estimate and later billed me for the full amount saying that they were out of network and the insurance denied it. I provided my insurance details, ID number and group number. They clearly did not check beforehand!! Their cost estimator was fraudulent.

Buyer beware. I signed up for one visit and then they continued to charge me every month

Great service.I signed in and was offered an appointment within 5 minutes. Dr.Sayess was professional and thorough going over my medical history and current medications. She was able to diagnose and called in the prescription to my choice of pharmacy. She even helped me locate it since I was in another state on vacation and she was of course local to that state. I got my antibiotics and was able to get back on the road and continue our road trip.I would definitely use this service again.

I like the fact that the doctor was honest about the treatment I was seeking she let me know up front that she could not treat my problem. So I am asking for a full refund please and

I highly recommend Dr. Tanika Day!! I was very sick with a bacterial infection I had came in contact with while on vacation at the beach and the local urgent care doctor I seen once I came home completely misdiagnosed me. I have a low immune system and after explaining my symptoms Dr Day agreed an antibiotic was needed. I can’t thank her enough for all her help! I highly recommend her! 10/10!!!

Solomon from Plush care is a competent, friendly employee. Five (5) stars are spot on!

I was very pleased with Amanda's she went above and beyond and I appreciate that and I feel the same about Dr.Pamela Binns-Gibson! Thank you Sincerely Julie Horne

Here's a concise, professional review:

> The care specialist was friendly and well-intentioned, but the session felt too focused on her rather than on my needs as the customer. She spent a significant amount of time sharing personal stories and complimenting her own service, which came across as unnecessary and distracting. I would have appreciated a more customer-centered conversation with greater focus on listening, addressing my concerns, and providing assistance relevant to my situation.

I did a telehealth appointment with Dr O I told her that I had uti symptoms. She would prescribe me any medication because she wasn’t sure that what it was even though i told her it was I have one before so I know . She told me I could go the er . I’m not going to er for a uti . I ended up wasting my boyfriends money on nothing they did not take my insurance. I had to go to another provider and he gave me an antibiotic. I think I should get my money back since she did nothing for me .

I've been a Plushcare patient for 6+ years. My physician is exceptional; always takes the time to explain and understand my needs.

Tonya J helped me and provided excellent customer service. I was frustrated when I had to call in because I needed to make urgent changes and Tonya was very understanding. I did not believe I had enough time to do what I wanted to do and the process was not working the way it should. Tonya was polite and helpful and was able to update everything I needed in time and stayed on the phone with me through the whole process. I ended the call feeling 10 times better than before I called in.

I highly recommend their services. The customer service lady Tonya J. went above and beyond to help and the Doctor was great!

Doctor Cristina Acosta literally saved my life. I’ve been to multiple doctor’s appointments outside of PlushCare virtually and in person but nothing helped. Working with my doctor she got me on the right medication for my eczema, bipolar, and panic disorder. She changed my life and the medication she put me on helps me so much. Every appointment she is friendly, compassionate, and helpful. Could not recommend enough.

Solomon from the Care Team was extremely kind and understanding. He was extremely patient and provided quick and efficient service/support. Thank you again for all your help!

Used Plushcare since the breakout of covid. Its comfortable and effortless.

It was fantastic was able to get my thyroid medicine with no problem while sitting in the luxury of my own home I'm so glad I found PlushCare

Solomon from the care team efficiently solved my issue! He was great.