Plumbhub Reviews 

346
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Order placed on the 3rd August. Still waiting. They seem have to keep the money but not send the goods. Emails ignored and phone goes to answerphone. Just letting people know the extremely poor cus... See more

Rated 5 out of 5 stars

Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... See more

Company replied

Rated 4 out of 5 stars

A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... See more

Rated 3 out of 5 stars

Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... See more

Company details

  1. Plumbing Supply Store
  2. Bathroom Remodeler
  3. Bathroom Supply Store
  4. Do-it-Yourself Shop
  5. Heating Equipment Supplier
  6. Radiator Shop

Written by the company

Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.


Contact info

3.2

Average

TrustScore 3 out of 5

346 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(346)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good value but no receipt.

Arrived fairly quickly in a huge box. Really good value. Only minor thing is I never got a VAT receipt. It might have been attached to the box but the see-through envelope was empty. There’s no way of accessing a receipt online and I got no reply to my email request.
It can’t be too hard to have receipts available online or just to email them?

24 May 2024
Rated 4 out of 5 stars

Ultraheat K3 Radiator.

A fair price and a 5% introductory discount offer on top swayed me.
However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested a new plug or O ring be posted. Never received an acknowledgment or O ring received to date.

31 May 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, placed order late evening and got a phone call the next day with a delivery date. Prompt delivery.

8 May 2024
Rated 5 out of 5 stars

Odd sized radiator

After being told by a different company the radiator I need was no longer available,contacted these guys who also said no longer available. But within 5 mons of getting off phone they rang back with exactly what I needed, so purchased and was delivered on Tuesday. Great stuff

29 February 2024
Rated 3 out of 5 stars

Evri cost your review two stars

Product was very good but unfortunately you you’re delivery company is very poor ounce again Evri is the delivery company to avoid at all costs.so you get three stars for your product and no stars for delivery

14 February 2024
Rated 4 out of 5 stars

Ordered and delivered on time

Ordered and delivered on time. Was told that the delivery driver would ring on the day to give a two hour slot but this did not happen. Stopped in until it came which was an inconvenience.

26 January 2024
Rated 4 out of 5 stars

Great price on a great product

Great price on a great product. Though the experience was let down slightly by having paid for next day delivery this didn't happen as DHL didn't pick the parcel up from them. I was late in the day ordering so I expected day after the next day but it was 2 days after that. I'd use them again though as they jumped on it when I emailed to say it wasn't on its way.

22 January 2024

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