Order placed on the 3rd August. Still waiting. They seem have to keep the money but not send the goods. Emails ignored and phone goes to answerphone. Just letting people know the extremely poor cus... See more
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See what reviewers are saying
Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... See more
Company replied
A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... See more
Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... See more
Company details
- Plumbing Supply Store
- Bathroom Remodeler
- Bathroom Supply Store
- Do-it-Yourself Shop
- Heating Equipment Supplier
- Radiator Shop
Written by the company
Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.
Contact info
Unit 1-2, 660 Chester Road, B23 5TE, Birmingham, United Kingdom
- 01213508188
- info@plumbhub.co.uk
- www.plumbhub.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Good product
Good value but no receipt.
Arrived fairly quickly in a huge box. Really good value. Only minor thing is I never got a VAT receipt. It might have been attached to the box but the see-through envelope was empty. There’s no way of accessing a receipt online and I got no reply to my email request.
It can’t be too hard to have receipts available online or just to email them?
Ultraheat K3 Radiator.
A fair price and a 5% introductory discount offer on top swayed me.
However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested a new plug or O ring be posted. Never received an acknowledgment or O ring received to date.
Great price/quality for a hard to find…
Great price/quality for a hard to find 2400x300 radiator, let down 1star for poor delivery. No call 1 hour before delivery as promised and driver lacked basic manners
Excellent service
Excellent service, placed order late evening and got a phone call the next day with a delivery date. Prompt delivery.
Correct product, delivery a bit slow
I quickly found the product I needed and it was the best price I had seen. Delivery was not as quick as promised bur the product was easy to fit.
A good product well packaged(a bit to…
A good product well packaged(a bit to well packed as it had bent the side covers☹) but all good .
Great service ,many thanks.
The best price I could find and quick…
The best price I could find and quick delivery. Spot on.
poor delivery
poor delivery, stated 2/3daysbut ended up being 7 days so had to rearrange planned work to accommodate
Odd sized radiator
After being told by a different company the radiator I need was no longer available,contacted these guys who also said no longer available. But within 5 mons of getting off phone they rang back with exactly what I needed, so purchased and was delivered on Tuesday. Great stuff
Evri cost your review two stars
Product was very good but unfortunately you you’re delivery company is very poor ounce again Evri is the delivery company to avoid at all costs.so you get three stars for your product and no stars for delivery
Ordered and delivered on time
Ordered and delivered on time. Was told that the delivery driver would ring on the day to give a two hour slot but this did not happen. Stopped in until it came which was an inconvenience.
Great price on a great product
Great price on a great product. Though the experience was let down slightly by having paid for next day delivery this didn't happen as DHL didn't pick the parcel up from them. I was late in the day ordering so I expected day after the next day but it was 2 days after that. I'd use them again though as they jumped on it when I emailed to say it wasn't on its way.
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