Plumbers 4U London Reviews 

181
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Very poor .. .do not use Rip off way of working as far as we are concerned Strongly recommend do not use Charged full price for hour Spent 40 mins on phone then left Complaint department try... See more

Rated 1 out of 5 stars

Appalling! Spoken ad nauseum with a lady yesterday, explained the sink was blocked and I can't use washing machine as water comes up and can't do dishes or cook. Explained i'm recovering from cancer... See more

Company replied

Rated 1 out of 5 stars

No respect whatsoever for covid, he was getting very close to us, had his mask off, and was saying that he didn't care about it. We had no running water when they came, he spent 3 hours was trying to... See more

Company replied

Rated 5 out of 5 stars

Really prompt service. The plumbing engineer was really swift in fixing our issue which took him less than 30 minutes to sort. He also explained the problem to us - regarding pipes, blockages and... See more

Company replied

Company details

  1. Plumber

Written by the company

Plumbers 4U London responds quickly and is accessible 24 hours a day, 7 days a week. Our heating engineers and boiler installation specialists can assist with any plumbing problem, no matter how big or small. Each of our plumber near me can cater to both household and business plumbing needs in a swift and efficient manner. Whether you have a water leak, a burst pipe, or a clogged drain, we can help.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(181)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Plumber said we needed a new boiler…

Plumber said we needed a new boiler cost around GBP 2500.
I got a second opinion from another company the next day and they fixed it in 10 minutes.
Also quite messy and didn't clear up afterwards.
Would try another company next time.

5 May 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Abi
I am sorry to hear that a mess was left after the plumber's attendance. This is certainly unacceptable and I will be passing this on so this is dealt with correctly.

Rated 5 out of 5 stars

Emergency call out.

I had to ring as an emergency and they came out within half hour. The plumber Found the source of the problem and dealt with it accordingly. Was very pleased with the service and the kindness that was shown.

29 April 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Jay
I am glad to hear we were able to resolve the issue so quickly and efficiently.
Please be sure to get in touch if we can help you in the future.

Rated 1 out of 5 stars

I had a very bad experience the plumber…

I had a very bad experience the plumber they sent out diagnosed the problem incorrectly despite me guiding him. He was just in a hurry to go and charge me more. He didn’t fix the problem and had to come
Back and then found the correct source bust said it’s not the same problem, whilst it clearly was. He was just interested in charging me more. I finally got it fixed through another plumber. Won’t be using these jokers again.

29 April 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Shaham

Thank you for your feedback. Following a investigation on this matter, you have been issued a full refund on the 22nd April 2021. Please contact us if there is anything further we can assist with.

Plumbers 4 U Ltd

Rated 1 out of 5 stars

Very disappointed with the service!!!!!

Very disappointed with the service.
A very expensive call out for zero results.
Problem not solved.
None of the work expected carried out.
So basically paying for nothing.
Had to get another plumber to come and do the job .... for less than half of what we were quoted!
Appalling to rip old age pensioners off in this way.
Shameful.

25 April 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Dear Samantha

Thank you for your feedback. We apologise the service has not been delivered to your satisfaction. Our customer service representative will contact you to discuss the matter.

Plumbers 4 U Ltd

Rated 5 out of 5 stars

Quick, efficient service

Overall positive experience. Booking is easy and plumbers available at short notice. Problems were fixed so very happy.

22 April 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Nick
Thank you for taking the time to leave us a review.
Please be sure to recommend us to your family and friends.

Rated 3 out of 5 stars

Efficient service

Efficient service, and updated when the plumber would be arriving (on both occasions) however, didn't like the fact that the second time that the plumber had to come round - he took my bank card and proceeded to make payment and wanted to read out my details aloud to his contact on his phone. I took my card before he could do so and made the payment myself, when the call centre team called me back after the job had been completed. This wasn't a great end to a job mostly well done.

12 April 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Lauren
Thank you for taking the time to leave us a review.
I am sorry to hear that there was an issue with the payment and this is certainly feedback we will pass on.
I am glad to hear that the job was done well.
If you have any queries please email us at customercare@allservices4u.co.uk

Rated 5 out of 5 stars

Great service

29 March 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Mr Bull
Thank you for your kind review.
Please be sure to recommend us to your family and friends

Rated 1 out of 5 stars

Same leak charged for twice

They came to turn off the water supply to a bathroom which had a leak. We haven't used the room below since and have just discovered it is still leaking. They say they will have to charge me again(although with a 10 percent discount) to come back. They have been good in the past but this is poor:( ps.As plumbers4u did not respect their 6 month guarentee I got a different plumber to come. He says the plumbers4u plumber hadn't fully turned the water off,causing lots of extra damage!:((

27 March 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Hugo
I am sorry to hear the issue is still persisting.
Please email us at customercare@allservices4u.co.uk and one of our team will be happy to help you.

Rated 5 out of 5 stars

All good

All good, no problems they took the radiator off the wall without incident

16 March 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi David
Thank you for taking the time to leave a review.
Please be sure to recommend us to your family and friends.

Rated 5 out of 5 stars

Efficient work

Efficient work, kind and polite

15 March 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Fernando
Thank you for taking the time to leave a review.
Please be sure to recommend us to your family and friends.

Rated 5 out of 5 stars

Out standing

Out standing! Nuff said!

15 March 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Ian
Thank you for taking the time to leave a review.
Please be sure to recommend us to your family and friends.

Rated 1 out of 5 stars

Would not recommend

Totally abandoned after paying for first hour.
Plumber told me I can call the office, I can chase and I can order the part, which in my experience has never been required to do by the client.
Have been left and ignored by plumber since.

15 March 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Good morning
I am sorry to hear that your issue has not been resolved.
Please contact our customer services team - customercare@allservices4u.co.uk and we will look into this for you

Rated 1 out of 5 stars

Couldn't diagnose or fix the problem

Couldn't diagnose or fix the problem, but yet it still cost me £120. Called another company who came out and fixed it.

9 March 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Steve
I am sorry to hear we could not resolve the issue.
Please email us at customercare@allservices4u.co.uk so we can look into this for you and find a resolution.

Rated 5 out of 5 stars

Very Proffessional and helpful

Very Proffessional and helpful, would recommend.

8 March 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Ema
Thank you for taking the time to leave us a review.
Please be sure to recommend us to your family and friends.

Rated 5 out of 5 stars

Arrived within the hour and very…

Arrived within the hour and very quickly put right my efforts at amateur plumbing. Very professional and would would certainly contact again should the need arise.

1 March 2021
Plumbers 4U London logo

Reply from Plumbers 4U London

Hi Mr Frost
Thank you so much for leavin a review.
I am glad we were happy to assist you and would be greatful to assist you again in the future

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look