Bought a UAD plugin through you. The plug in was easy enough to buy just the install and license verification process was a huge waste of time. i got stuck following the tutorial when it got to the il... See more
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On Saturday I've purchased with wrong email address. Purchased again (due to deadline of special offers) with correct email address. Contacted customer support. After the weekend they replied and... See more
Company replied
Easy to order, clear information about the plugin, accompanied by a video from the company itself. The klarna system worked well. I would like to see an upcoming deals page somewhere, so i can see wha... See more
Company replied
Great help from Josh, who answered all my questions regarding downloading soft synths to a DAW and into my laptop to use as stand-alone synths. I couldn’t have received a better response, succinct and... See more
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Company details
Written by the company
Plugin Boutique is the marketplace where the best music software manufacturers come to sell their Soft Synths, EQs, Compressors, DAWs and all manner of creative music software for the modern musician, DJ or Producer. Browse 100s of instruments and effects, compare reviews, watch videos and buy with confidence from our secure store.
Plugin Boutique - your login for plugins
Written by the company
- Committed to customer satisfaction!
- We are committed to ensuring customers get the same, or better service shopping with us than their friendly local music store.
Contact info
13-16 Vine Street, BN1 4AH, Brighton, United Kingdom
- support@pluginboutique.com
- www.pluginboutique.com
4.5
Excellent
70K reviews
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They provided very quickly a good…
They provided very quickly a good solution to my problem.
29 August 2026
Unprompted review
Reply from Plugin Boutique
We're so glad we could quickly provide a helpful solution to your problem. Thank you for your kind words!
Joshua
Customer Care Coordinator
Beware of "Free" Label
I was specifically searching for free plugins, and they have a large selection of useful ones. The thing that bothered me a lot though is that they didn't list whether something was actually free, or just a free trial. I went to download a bundle from them containing "free" plugins from Universal Audio, only to find out that they were in fact only available as a free trial. I wish they had been labeled differently on the plugin boutique website, as I would not have installed them in that case.
1 September 2026
Reply from Plugin Boutique
Hi there,
Thank you for your feedback!
I can see that you added the free UAD Explore Bundle to your account. I can confirm this is not a trial product; it's a free bundle made up of 9 full licence pieces of software.
Please feel free to reach out to us directly here: https://help.pluginboutique.com/hc/en-us/requests/new - and one of the Customer Care team will be more than happy to assist you in getting your software registered.
Kind regards,
Lewis
Customer Care Coordinator
Smooth and fast
28 August 2026
Reply from Plugin Boutique
Thanks for the 5 stars! We're thrilled to hear your experience was smooth and fast.
Joshua
Customer Care Coordinator
I've been using Plugin Boutique for all…
I've been using Plugin Boutique for all of my Plugins, and never had any issues with any of my purchases. The whole experience is so smooth.
31 August 2026
Reply from Plugin Boutique
We are so pleased to hear that your experience with us has been consistently smooth and positive! We truly appreciate your loyalty and kind feedback.
Joshua
Customer Care Coordinator
Awesome store
Awesome store, always good inventory for sale, and pristine pricing. Can only recommend.
27 November 2025
Reply from Plugin Boutique
We're so happy to hear you appreciate our inventory and pricing! We always aim to offer great value.
Joshua
Customer Care Coordinator
Unable to set license in Daw.
31 August 2026
Reply from Plugin Boutique
Hi Juan,
Thank you for your feedback!
I have just reached out to you via our support system, so you should receive a ticket at the email address you provided.
Please feel free to get back to me there so that I can assist you with your issue.
Kind regards,
Lewis
Customer Care Coordinator
I was unable to download the Roland D50…
I was unable to download the Roland D50 plugin. I have requested assistance, but have heard nothing. I also tried contacting Roland, but have heard nothing from them. This should not be that difficult. I have been doing this for 30 years and have never had this level of difficulty. Some assistance would be greatly appreciated. Thank you
31 August 2026
Reply from Plugin Boutique
Hi David,
Thank you for leaving your feedback!
I have just reached out to you via the support ticket that you submitted. Please feel free to respond to me there if you have any further issues, and I will be happy to continue assisting you.
Kind regards,
Lewis
Customer Care Coordinator
Great deals, great customer support
There were hiccups with one of the keys but support was very responsive and competent, resolved issue quickly.
30 August 2026
Reply from Plugin Boutique
We're glad our support team could quickly resolve the key issue for you. We appreciate your positive feedback on their responsiveness and competence.
Joshua
Customer Care Coordinator
Purchased U-he Hive 2 from…
Purchased U-he Hive 2 from pluginboutique, whilst on sale. Lowest price available and transaction was smooth, received email with registration code within minutes of purchasing.
31 August 2026
Unprompted review
Reply from Plugin Boutique
We're delighted to hear that you had such a smooth experience purchasing U-he Hive 2 and that you received your registration code so quickly! Enjoy your new plugin!
Joshua
Customer Care Coordinator
My holy grail for plugins.
27 November 2025
Reply from Plugin Boutique
We're so happy to hear our plugins have become your holy grail! We truly appreciate your wonderful feedback.
Joshua
Customer Care Coordinator
Excellent Support Experience
There was an issue with the payment transfer, but manager Elliot resolved it quickly and efficiently, and I received my product. Thank you for the great prices, the gifts with the main product, and the reward program!
27 August 2026
Reply from Plugin Boutique
We are so pleased to hear that our team could swiftly resolve the payment issue and that you received your product. We appreciate your kind words about our pricing, gifts, and rewards program. Thank you for your wonderful feedback!
Joshua
Customer Care Coordinator
Reply from Plugin Boutique
We're so happy to hear you had a great experience with us and appreciate your kind words! We look forward to serving you again.
Joshua
Customer Care Coordinator
Reply from Plugin Boutique
We are so happy to hear you found exactly what you were looking for at a great price! We strive to offer excellent value.
Joshua
Customer Care Coordinator
Still learning the plugin- had to leave…
Still learning the plugin- had to leave town basically the next day after getting it, but i look forward to getting down with it when I get back home! Everything was great- I do wish their were more tutorials and to know if the plugin works with midi modulation within live
30 August 2026
Reply from Plugin Boutique
Hi Richard,
Thank you for your positive review!
I'm glad that you have enjoyed using Plugin Boutique, and I will pass your comments on to the team.
Please let us know if we can assist with anything at all.
Kind regards,
BFD at a Big Friggin Drop in price!
I got a great program, BFD 3.5, for an awesome price. Though some research suggests BFD might be getting an upgrade or newer version soon, and that's why it had a low price. If that's true or not doesn't change I got a good deal on the current price. Downloading was tricky as I missed instruction on my first look after purchase. Once l realized that, it was smooth sailing.
30 August 2026
Reply from Plugin Boutique
Hi Eddie,
Thank you for taking the time to review your experience at Plugin Boutique!
It's great to hear that you were able to get the software you were after at a price that you are happy with!
Please don't hesitate to reach out to us if you need assistance with anything!
Kind regards,
Lewis
Customer Care Coordinator
I still have not received my serial…
I still have not received my serial code for my waves tuner that I paid for . I’ve written for help but haven’t gotten any.
29 August 2026
Reply from Plugin Boutique
Hi Bryan,
I hope you're well.
I'm sorry to hear this!
I can see that my colleague Lewis has responded to your support ticket regarding this issue.
Please feel free to follow up on that thread if you require any further assistance.
Kind regards,
Reif
Customer Care Team Lead
Thaty's my go-to for plugins!
That's my go-to for plugins!
Great deals, easy to navigate and full of tutorials and reviews.
31 August 2026
Reply from Plugin Boutique
We are so glad to hear that you consider us your go-to for plugins! It's wonderful to know you appreciate our great deals, easy navigation, and helpful tutorials and reviews.
Joshua
Customer Care Coordinator
It was a great discount on the Roland…
It was a great discount on the Roland D50. Easy process to pay and to access the plug-in!
26 August 2026
Reply from Plugin Boutique
We're delighted to hear you found a great discount on the Roland D50 and that the payment and access process for the plug-in was easy for you. Thank you for your positive feedback!
Joshua
Customer Care Coordinator
Plugin Boutique is reliable online third party! Before taking any buying decision; reach out first "Plugin Boutique."
Plugin Boutique is a reliable online store not only for studio tools such; plug-in, it also offers valuable products and guides for free for your reference collections. The prices are quite affordable compared to the direct company brands.
30 August 2026
Reply from Plugin Boutique
We're so happy to hear you appreciate our wide selection of studio tools and the free resources we offer. It's wonderful to know our pricing is also a positive aspect for you. Thank you for your kind words and positive feedback!
Joshua
Customer Care Coordinator
Excellent item at a bargain price
Excellent item at a bargain price, great communication, highly recommended.
29 August 2026
Reply from Plugin Boutique
We're so happy to hear you found a great item at a bargain price and appreciated our communication! We truly value your recommendation.
Joshua
Customer Care Coordinator
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