Pixtuner Reviews 112

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting issues with billing and unexpected charges even after attempting to cancel services. Customers also found the subscription process problematic, with many being charged despite canceling free trials or subscriptions. The cancellation process itself was a major point of frustration, with users finding it difficult to stop recurring payments. Additionally, the app frequently failed to work or was unavailable in certain regions. However, some customers also noted that they eventually received refunds after persistent efforts.

What people talk about most

Payment

Clients share negative opinions on payment. Many reviewers report unauthorized charges, with some being... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers report being charged for subscriptions... See more

Cancellation

People report negative experiences with cancellation, often describing it as a scam due to difficulties. Many... See more

Refund

Customers consistently note ambiguous experiences with refund. While some reviewers report significant... See more

Application

Customers expressed significant dissatisfaction with the app. Many reviewers reported that the app simply... See more

Based on these reviews

Rated 1 out of 5 stars

This company has charged my account multiple times even though I have clearly and repeatedly told them that I do not want any of their subscriptions, apps, or services. I have several emails prov... See more

Rated 1 out of 5 stars

Wish I had reviewed Pixtuner app before signing up. Tried to cancel the 7 day trial subscription using the app and was told I needed to wait 4 days before cancelling. Waited the four days and went b... See more

Rated 1 out of 5 stars

What a con… paid via Apple Pay, but on closer inspection took full payment from my account no trial no way to cancel £40 down the drain. App don’t work absolutely a shocker of a rip off don’t get ripp... See more

Rated 1 out of 5 stars

This is an absolute scam! Their app doesn’t even launch, it’s completely useless and on top of that, they fraudulently charged my account twice without my consent. I never agreed to anything, and whe... See more

Rated 5 out of 5 stars

At first the app had a lot of trouble going to the feature I wanted to use, so I thought it didn’t work. However, it eventually got there. Their customer service did readily cancel my subscription w... See more

Rated 1 out of 5 stars

The product is not only rubbish, but the company then took subscription money from my account after I cancelled it. I followed all the necessary steps to cancel my subscription; steps which are made v... See more

Rated 1 out of 5 stars

This company is fraudulent. I cancelled my subscription last September exactly as they instructed (by sending an email), but they ignored it and still renewed my subscription this September. They n... See more

Rated 1 out of 5 stars

I should never have given these SCAM ARTISTS my card details!! Have never been able to login and two payments of $69 have come out in last two weeks. I have contacted them several times demanding refu... See more

Rated 1 out of 5 stars

Complete scam -app is not available in Australia. Did a trial subscription that looks like any Apple subscription but the subscription does not show up in subscribed apps. Then went to download app... See more

Rated 3 out of 5 stars

It work super well at the beginning with the animations of old photos but stripes working :( I cancelled and check this reviews and it's really important that you cancel the 2 subscriptions! There a... See more

Rated 1 out of 5 stars

I canceled my subscription within the free trial period and they continue to bill me. I got my credit card to reverse the charge but the next month they billed me again —and that was after I wrote the... See more

Rated 1 out of 5 stars

If it looks like a scam and acts like a scam, it probably is a scam. These guys have also been kicked out of AppStore. App is not working and the free trial is impossible to terminate. Hence, you are... See more

Rated 1 out of 5 stars

Most people get fooled when they don't realize that there are two subscriptions made with the free trial and they cancel only one. But I was disappointed with quality. The AI animations were very low... See more

Rated 1 out of 5 stars

These bunch of dishonest chaps, charge you anyway after offering a free trial of 30 days. DO NOT provide card details, I threatened to report them to police, and they responded by saying they process... See more

Rated 1 out of 5 stars

Absolute scam. Somehow they set up 2 different accounts despite me closing the account and still charged me $40usd. There is no way to cancel the account and customer service is ai. I am taking this u... See more

Rated 1 out of 5 stars

They are scammers. I was charged before the free trial ended and once I’ve contacted them they responded they would refund. Never did. I then was charged again for something never purchased a bundle o... See more

Rated 1 out of 5 stars

Scam scam scam Instagram shouldn't be allowing them to advertise. You sign up for a free trial then £69 automatically gets taken out. Can't even find an account to cancel. Have reported.

Rated 1 out of 5 stars

Complete scammers. Signed up for the monthly subscription because I wanted to get my grandma something nice. In total they have stolen £60 off me which meant I had no money to buy my 3 month old baby... See more

Rated 1 out of 5 stars

Be very careful! even after cancellation, they may continue charging you, and getting your money back is extremely difficult. The payments were taken without my consent. I contacted support multiple... See more

Rated 1 out of 5 stars

I tried this app thinking I was signing up for a one-week free trial. The trial was supposed to last a week, and then I’d be charged £7.99 if I wanted to continue. Instead, I was charged £7.9... See more

Rated 4 out of 5 stars

I had problems with the app. Then forgot to cancel try outs. They charge me 40 dollars, but they refound it asap when I contacted them. Really good

Rated 2 out of 5 stars

1 STAR for the SCAM and 1 STAR for the REFUND. We are from Ukraine. And everyday we need money for our war life. We had the situation with 2 subscriptions and they with... See more

Rated 1 out of 5 stars

I wish I had checked these reviews before. As everyone says they are thief. They haven’t let me cancelled the subscription before the first 4 days of the first week. I set my phone’s alarm just to do... See more

Rated 1 out of 5 stars

Dreadful. Signed up for a free trial , disliked the app ,and unable to cancel. Continue to take money from my account ($60!!) despite emailing to cancel and being offering refunds. Now on my third mon... See more

Rated 5 out of 5 stars

I accedentally subsribed twice. When contacting their customer service, they immediately corrected my mistake, cancelled the subscription and refunded the full amount. I’d say that is quite the great... See more

Rated 1 out of 5 stars

Impossible to use it so I decided to cancel. However, when you think you found a way to cancel your subscription it’s not working so they continue taking your money from credit card. After a while I t... See more

Rated 1 out of 5 stars

Completely fraudulent. They set me up with multiple accounts, took multiple payments, offered refunds and then took more payments again on top. Complete scam.

Rated 1 out of 5 stars

There should be a 0-star option. This is a complete scam and I wish I had been more careful. Now they are regularly trying to withdraw money without any product or possibility to cancel. Avoid at all... See more

Rated 1 out of 5 stars

A total scam. They immediately tried to take $60 from my account. My bank blocked the transaction. The scammer continued to try to take money from my account. Do not risk this. I now have a cancelled... See more

Rated 1 out of 5 stars

As other reviews stated. They will charge your card even tho you cancel and I even sent a email to them to cancel and they promised me it had been. Then 10 days later a £32 charge gets taken and I ha... See more

Rated 1 out of 5 stars

So bad. Scam all the way. I cancelled my subscription, even did it via email, and got a reply saying that it would cancel the subscription and stop the automatic charge. But today they took 39 Euro... See more

Rated 1 out of 5 stars

It's a scam, I canceled the subscription and they charged me 39.99, it turns out they created a fake email under my name to maintain an active subscription. Do not provide bank details to this app!

Rated 1 out of 5 stars

The product is interesting and fun for about 60 minutes. Then you realize the results it produces are basically the same for any image you upload. Again, it was fun initially and maybe worth one m... See more

Rated 1 out of 5 stars

SCAM - started trial and you have to access via web. But you can't... it's not possible - you just go around in circles trying to access your account. So, realising this, I killed my credit card - tre... See more

Rated 1 out of 5 stars

It's a scam. I even didn't signed up and they took the money from my card. 39,99$. First time on 5th November 2025 they refund me immediately. I thought it was a sort of bug. Today they charged me a... See more

Rated 1 out of 5 stars

I signed up for a 7 day free trial. Minutes later they took £29.99 from my bank. Reported it to my bank who blocked any further payments. 4 days later they took another £22.36 using a slightly differe... See more

Rated 1 out of 5 stars

I tried out Pixtuner on a 7 day free trial. After singing up, I tried it out. Tried out different features on the app. The “enhance” feature changed the faces of the people in the picture!! A... See more

Rated 1 out of 5 stars

They take your money straight away and set up more than one subscription so charge you twice. You email them and get AI auto generated responses within 30 seconds! Stay away!!

Rated 1 out of 5 stars

App doesn’t work, and they keep trying to charge my account even though the subscription is cancelled … DO NOT get this app

Rated 1 out of 5 stars

Scammers, offer trial for a week without activating trial and automatically signed you up for subscription and charge your credit card. BEWARE, never click this FB link.

Rated 1 out of 5 stars

Terrible! I can’t get an answer from the email they provide and asked to cancel in the 7 day free cancellation period. Nothing works this is a huge scam. How did people get their money back, via that... See more

Rated 1 out of 5 stars

This is a scam- same situation as most in most reviews , after unsubscription company Pixtuner keep withdrawing money from card.

Rated 1 out of 5 stars

They charge you without approval, block the option to cancel the free trial during the first three days, and then automatically bill you.

Rated 1 out of 5 stars

SCAMMER ALERT They offer 30 day free trial but charge even if you cancel the subscription with in a week.

Rated 1 out of 5 stars

This is a scam. Don't sign up. The service was created by Sirajuddeen Cherichi Abdul Seevayi, and he is a scammer. Hope his career is ruined forever

Rated 1 out of 5 stars

Scammer, app don't work and the charge you full in advance despite you are in trial.. And refuse refund your money!

Rated 1 out of 5 stars

Total fraud. App doesn’t work, and while clearly stating “cancel anytime”, it turns out not possible until 4 days. Avoid.

Rated 1 out of 5 stars

It's a scam, they keep trying to charge me for a subscription because I accepted to a trial free subscription and the are trying to charge me 40 USD every time they want

Rated 1 out of 5 stars

Pixtuner have also charged me three times for the app on 15 16, and 17th of January and I still don't have the app (pixtuner) !!!!!



Contact info

1.3

Bad

TrustScore 1.5 out of 5

112 reviews

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Rated 1 out of 5 stars

Dishonest company

I canceled my subscription within the free trial period and they continue to bill me. I got my credit card to reverse the charge but the next month they billed me again —and that was after I wrote them and they promised not to! There is no record of this purchase on my iCloud account and no way to log into an account without downloading the app. Complete crooks.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Pixtuner on a 7 day free…

I tried out Pixtuner on a 7 day free trial. After singing up, I tried it out. Tried out different features on the app.
The “enhance” feature changed the faces of the people in the picture!!
After an hour of so of playing with it, it didn’t want to load new pictures. Went back to my emails to see if there are other options of using this app.
Then I saw I was signed up for a Basic Plan, as well as a “wellness package”. In total it comes out that I will be charged over $90 USD after the trial.
I contacted them right away to see that they cancel everything.
Seven days later, I got charged for the Basic Plan anyway, however in the app, it shows my license is suspended. I contacted them again with a screenshot and I was promised a refund.
I am still waiting to see IF I will get it.
BE AWARE PEOPLE

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Complete scammers

Complete scammers. Signed up for the monthly subscription because I wanted to get my grandma something nice. In total they have stolen £60 off me which meant I had no money to buy my 3 month old baby milk or calpol for my child. Contacted by email and obviously an AI reply literally within a couple of seconds after I emailed. They now keep putting the dates for the refund back. I’ll have to contact my bank and put a block on it and also I will report to the FCA.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

It’s fine

At first the app had a lot of trouble going to the feature I wanted to use, so I thought it didn’t work. However, it eventually got there.
Their customer service did readily cancel my subscription when I decided I wouldn’t be interested in keeping it.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is fraudulent

This company is fraudulent. I cancelled my subscription last September exactly as they instructed (by sending an email), but they ignored it and still renewed my subscription this September. They never reply to emails, and there is no proper unsubscribe option other than emailing them—which they don’t action.
I had to block them through my bank and get a new card to stop further charges. The bank is now investigating them. There is no customer service, no way to contact them, and no transparency.
⚠️ Warning: Don’t fall into their trap. They will keep taking your money even after cancellation. Avoid at all costs.

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammer

Scammer, app don't work and the charge you full in advance despite you are in trial.. And refuse refund your money!

4 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

Complete scam -app is not available in Australia. Did a trial subscription that looks like any Apple subscription but the subscription does not show up in subscribed apps. Then went to download app and says not available in Australia? Have not responded to ANY messages and now I have paid $24.99 for an app I cannot even access and have no way of apparently contacting or logging in. DO NOT USE. I have reported to Scam watch in Australia.

UPDATE: after writing this review and sending yet another email an automated response refunded money and cancelled subscription.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

They are scammers

They are scammers. I was charged before the free trial ended and once I’ve contacted them they responded they would refund. Never did. I then was charged again for something never purchased a bundle of apps. I’m contacting the UAE authorities and will track them down at any cost.

31 August 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, offer trial for a week without activating trial and automatically signed you up for subscription and charge your credit card. BEWARE, never click this FB link.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Warning: Pixtuner app is a scam to get your credit card info

Wish I had reviewed Pixtuner app before signing up. Tried to cancel the 7 day trial subscription using the app and was told I needed to wait 4 days before cancelling. Waited the four days and went back to open the app and the app has basically disappeared. Nothing there but a white screen. Just called my credit card company (Capital One) to file a dispute and they advised me to call back if I see any unauthorized charges. USA, but see scam has happened in England and Australia..

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Scammers!!

They take your money straight away and set up more than one subscription so charge you twice.
You email them and get AI auto generated responses within 30 seconds! Stay away!!

9 August 2025
Unprompted review
Rated 1 out of 5 stars

100% scam

I signed up for a 7 day free trial. Minutes later they took £29.99 from my bank. Reported it to my bank who blocked any further payments. 4 days later they took another £22.36 using a slightly different company name. This is a scam and I have reported them to Action Fraud in the UK. Avoid at all costs.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

If it looks like a scam and acts like a scam, it probably is a scam. These guys have also been kicked out of AppStore. App is not working and the free trial is impossible to terminate. Hence, you are forced into an automatically charged renewal unless you cancel your credit card (which I did). Customer support is an automated service sending you in a loop, no help at all. Stay away.

2 August 2025
Unprompted review
Show reviews in all languages. (112 reviews)

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