This company has charged my account multiple times even though I have clearly and repeatedly told them that I do not want any of their subscriptions, apps, or services. I have several emails prov... See more
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Review summary
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Based on these reviews
The product is rubbish and the company are crooks
The product is not only rubbish, but the company then took subscription money from my account after I cancelled it. I followed all the necessary steps to cancel my subscription; steps which are made very difficult to identify, which no doubt helps them avoid losing customers after the free trial. And yet still they took money and refused to engage with me to sort out the issue. Scammers.
ABSOLUTE FRAUDS!!
I should never have given these SCAM ARTISTS my card details!! Have never been able to login and two payments of $69 have come out in last two weeks. I have contacted them several times demanding refund and advised my bank. These guys need shutting down.
Dreadful
Dreadful. Signed up for a free trial , disliked the app ,and unable to cancel. Continue to take money from my account ($60!!) despite emailing to cancel and being offering refunds. Now on my third month and have had to report it to the bank. Do not sign up for this. It’s a scam
same.........crooks company they are…
same.........crooks company they are trying to get my $$
Pixtuner have also charged me three…
Pixtuner have also charged me three times for the app on 15 16, and 17th of January and I still don't have the app (pixtuner) !!!!!
Completely fraudulent
Completely fraudulent. They set me up with multiple accounts, took multiple payments, offered refunds and then took more payments again on top. Complete scam.
This company is fraudulent and will…
This company is fraudulent and will double charge you for two accounts even if you cancel. Stay away
Not recommended
Be very careful! even after cancellation, they may continue charging you, and getting your money back is extremely difficult.
The payments were taken without my consent. I contacted support multiple times, but they kept delaying the process with generic responses.
I tried this app thinking I was signing…
I tried this app thinking I was signing up for a one-week free trial. The trial was supposed to last a week, and then I’d be charged £7.99 if I wanted to continue.
Instead, I was charged £7.99 within just three days, with no warning, and then charged £29, followed by another £30 — over £60 total. I only used the app for three days.
Since then, I’ve been contacting their support (Mila) for about a month, and they kept promising refunds, but I’ve received nothing.
This feels like a misleading trial and unauthorised charges. I now have to contact my bank to try to get my money back.
Do not download this app. Be careful — the trial terms are not honoured and getting refunds is a nightmare.
SCAM - keeps charging account
App doesn’t work, and they keep trying to charge my account even though the subscription is cancelled … DO NOT get this app
This is a scam- same situation as most…
This is a scam- same situation as most in most reviews , after unsubscription company Pixtuner keep withdrawing money from card.
SCAM
SCAM. They just want your card number to continue to take money from you.
1 STAR for the SCAM and 1 STAR for…
1 STAR for the SCAM and 1 STAR for the REFUND.
We are from Ukraine. And everyday we need money for our war life.
We had the situation with 2 subscriptions and they withdraw 40 dollars for second subscription which we didn't know until money paid.
At first we wrote email to our bank to cancel payment because of SCAM operation.
website updated: "pixtuner.tech"
We wrote to the email and try to take back our money.
Email of support is:
"supportDOGpixtuner.tech"
Email of developer as I think:
"supportDOGsupport2.kitty-dev.org"
(I received letters from this email address)
I wrote mail to this support email. They wrote that they know about our situation and gave information to the financial department.
I wrote the letter in that way:
"Good afternoon. Please, make a moneyback of Order ID: HRD-1AEA-202512-360418.
I didn't agree with the quality of your app, but your company made a payment from my wife's card. The Amount is 39.98$.
I wait for a fast response from you."
After that I wrote 40 emails and ask about my wife's money and situation with refund.
After long email conversation from 26th December 2025 till today 7th January 2026, we received the refund.
Finally we got 40 dollars back today at 7th January 2026 in the morning. It's a great news from my wife!
The main point that we made a new bank card after this scam. The old one was closed by us at the beggining... Ukrainians banks make new virtual card very fast...
Try to take your money back as we did it!
Good luck for everyone in fight with the SCAMers!
DO NOT USE!
DO NOT USE!
They are scammers - extremely poor quality product but high charges and they start two subscriptions instead of 1! There are many better options! DO NOT USE THEM!
This is a scam
This is a scam. Don’t start the free trial it doesn’t work and when it automatically charges you fees good luck trying to cancel. I got no response until I mentioned I contacted my bank. They ignored my emails and no refund was given. Stay far away from this company!
Don’t trust them
Impossible to use it so I decided to cancel. However, when you think you found a way to cancel your subscription it’s not working so they continue taking your money from credit card. After a while I thought I had found a solution chatting with their customer service who offered to refund the money and assure me my account was definitely cancelled. Once again it was not true, they did refund the money but 2 months later they withdraw again the money on credit card. And this time the bot (yes you are not chatting with a real person but with a AI machine) says the refund is not possible. I ended up calling my bank to cancel my credit card, that was the only way to prevent any future new unwanted withdrawals. Impossible to trust this application and the company behind it.
Used to test and then cancelled free…
Used to test and then cancelled free trial. They have charged me 3months now. I have screenshots of the cancellations but still charged and there is no help to make sure it’s cancelled. Pure scam
This is pure fraud
This is pure fraud. Even though they confirm that you have canceled and will not pay, the money is still taken from your account. If you forward this, they will continue to insist that it is only a reservation on your account. 1) It shouldn't be there in the first place, and 2) if it has been taken and you have proof of payment, then it is not a reservation. If you mention the police and a lawyer, they will offer a refund within 5 to 10 working days, even though they have already stolen it from your account in the first place.
How is this legal? This is simply S-C-A-M
Backing all the other comments and reviews. Speculative and cynical methods being used with one goal - scam as many people as possible before they get shut down. I cancelled my subscription after for days and before seven. But it seems they started to separate trials claiming I only cancelled one of them. Why and how could I start two? They also claim that no records of the payments I speak of can be found. Even though my e-mail is full of documentation as well as my bank details. Hope the people behind end up with jail time eventually.
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