Pink Car Leasing Reviews 

422
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, noting that agents provide excellent guidance and answer all questions with great patience during vehicle selection. People also appreciate the remarkably smooth and straightforward leasing process, emphasizing that communication remains prompt and transparent from initial contact to final delivery. Some people were dissatisfied with occasional delivery delays and ongoing uncertainties regarding vehicle arrival times. Reviewers noted that waiting periods could sometimes be noticeably prolonged, leaving delivery dates unconfirmed and causing frustration when timelines extended far beyond initial customer expectations.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, professionalism, and patience... See more

Service

Consumers find service to be positive, highlighting professional, seamless, and straightforward experiences... See more

Customer service

Users describe positive interactions with customer service, highlighting fantastic and helpful support from... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars frequently arrive successfully... See more

User experience

People report positive experiences with user experience, highlighting a smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got our second vehicle from Pink and we wouldn't use anybody else. Good value and excellent support from start to finish. They arranged the collection of our old vehicle and delivery of the new o... See more

Company replied

Rated 5 out of 5 stars

Great sales team. Everything explained well. Contacted me on a regular basis to keep me updated. Delivery of car was bang on time. Delivery guy took me through the basics. From start to finish Pi... See more

Rated 5 out of 5 stars

From first enquiry. Billy was fantastic. Kept in touch regularly and went above and beyond to help us guide us through the process. Especially with it being the lead up to Christmas. Lewis was also ve... See more

Rated 5 out of 5 stars

Got a great value deal on a new Volvo XC40 black edition. Pink have the most competitive prices. Initially advertised as in stock and a slight delay due to being let down by one dealership over Christ... See more


Company details

  1. Leasing Service

Written by the company

At Pink Car Leasing, we stock a wide range of car lease deals and van lease deals to suit your budget, with a choice of makes and models for your business and personal leasing needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(422)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lewis and Bethan

Lewis and Bethan, can't thank them enough. Had a car with me within 15 days due to our baby deciding to arrive 3 weeks early. Have answered every email promptly even when I was probably that annoying customer. Cannot thank them enough.

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Called me

Called me, discussed the car which was showing in stock after all the discussions they said would call back never received call back took my business elsewhere the rep wasn't too keen for the business lacked the energy and professionalism

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service, they seem to delegate everything to their finance company Alphabet, who are unreachable on the phone number provided. Car booked in for a recall issue, first in queue, last to be finished, 3hour wait for what I was told would be a one hour job. Missed work commitments as a result. Would never use either of these companies again

5 June 2026
Unprompted review
Rated 5 out of 5 stars

2nd car delivered

Just taken delivery of my second car through Pink. Very professional, seamless transition from my old car being collected and new one delivered. Excellent

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Really good company... give them a go!!

I have leased cars for over 13 years now but never consider Pink until now. Very professional, very responsive, very helpful, and great prices which are very competitive. Really pleased with the service and I will definitely consider using again for my next vehicle. Thanks to all the staff I have interacted with.

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Disappointment in the service

What went right is the right question

4 weeks of chasing and asking questions that should have been given to us

To be honest I don't recommend this company to anyone

They don't even know how long the wait for delvery even though it's States that your car will be delivered in seven working days

14 May 2026
Rated 4 out of 5 stars

Second time of using

Good support from Callum after a somewhat indifferent attention from Billy. Second time using Pink Car Leasing so can recommend the service.

28 April 2026

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