Pink Car Leasing Reviews 

422
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, noting that agents provide excellent guidance and answer all questions with great patience during vehicle selection. People also appreciate the remarkably smooth and straightforward leasing process, emphasizing that communication remains prompt and transparent from initial contact to final delivery. Some people were dissatisfied with occasional delivery delays and ongoing uncertainties regarding vehicle arrival times. Reviewers noted that waiting periods could sometimes be noticeably prolonged, leaving delivery dates unconfirmed and causing frustration when timelines extended far beyond initial customer expectations.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, professionalism, and patience... See more

Service

Consumers find service to be positive, highlighting professional, seamless, and straightforward experiences... See more

Customer service

Users describe positive interactions with customer service, highlighting fantastic and helpful support from... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars frequently arrive successfully... See more

User experience

People report positive experiences with user experience, highlighting a smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got our second vehicle from Pink and we wouldn't use anybody else. Good value and excellent support from start to finish. They arranged the collection of our old vehicle and delivery of the new o... See more

Company replied

Rated 5 out of 5 stars

Great sales team. Everything explained well. Contacted me on a regular basis to keep me updated. Delivery of car was bang on time. Delivery guy took me through the basics. From start to finish Pi... See more

Rated 5 out of 5 stars

From first enquiry. Billy was fantastic. Kept in touch regularly and went above and beyond to help us guide us through the process. Especially with it being the lead up to Christmas. Lewis was also ve... See more

Rated 5 out of 5 stars

Got a great value deal on a new Volvo XC40 black edition. Pink have the most competitive prices. Initially advertised as in stock and a slight delay due to being let down by one dealership over Christ... See more


Company details

  1. Leasing Service

Written by the company

At Pink Car Leasing, we stock a wide range of car lease deals and van lease deals to suit your budget, with a choice of makes and models for your business and personal leasing needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

422 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(422)

154 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first time using this company and I…

My first time using this company and I can honestly say they are the best one I have used. Their customer service has been amazing, as they have guided me through every little step to getting my car without any problem. I will be using them again

17 March 2026
Unprompted review
Rated 4 out of 5 stars

The overall experience is really good

The overall experience is really good, staff are happy to help and Billy Ward is extremely helpful and knowledgeable. So far the process has been smooth enough, let's just hope the delivery of the vehicle is as smooth as the ordering.
The only element I found strange is the Admin payment option. There is no secure payment link and they are not able to make a payment over the phone so if you are doing this from a certain style of account you are not able to make a payment. You effectively have to bank transfer them from a Debit Account as you are unable to make a payment transaction from a Credit Account.

16 March 2026
Rated 5 out of 5 stars

Brilliant experience

Bradley was very good, no pressure from him when I took my time deciding whether to go ahead, gave me time to look around for other deals, was excellent when I decided to go with Pink car leasing for my new car, Bradley took me through all my options, made sure I had all the extras I wanted if they were available. I would highly recommend Pink Car Leasing to all my friends.

12 March 2026
Rated 5 out of 5 stars

First time leasing

I’ve never leased before but this was a really simple and efficient process from start to finish. The company was happy to answer all my questions and their response time was very quick. The car arrived quickly and I’m very happy with it. I would absolutely use the company again.

26 February 2026
Rated 5 out of 5 stars

Fantastic Leasing Company.

I was looking for a replacement lease car as my current one was about to end.
Availability and value for money were important factors. I saw Pink Car Leasing advertised on Facebook along with many other leasing companies. Their advert is eye catching so I had a look.
From the initial look through to speaking to Bradley and the team I have been very impressed with the service, professionalism and helpful support provided.
Currently I am awaiting the arrival of my chosen car. The time taken to get to this point has been remarkably fast.
If I receive the car on the scheduled date and it arrives on a trailer which I specifically requested then I will have no hesitation in recommending Pink Car Leasing to everyone and giving them a 100% rating.
If I am able to further review when I have the car then I will do so.

9 March 2026
Rated 5 out of 5 stars

Good follow up service…

I originally tried to get a special offer but unfortunately it ran out of availabilty. which was disappointing. After a short Time Bradley contacted me and said he had found the same car I wanted for a good price which I accepted. Good service

11 March 2026
Rated 5 out of 5 stars

Mid-point review

Well, this review is not complete BUT upto now, everyone I have dealt with have been friendly & professional, so once I have the vehicle and all is in place I will indeed complete my review.

24 February 2026
Rated 5 out of 5 stars

Just spot on

I have leased before and saw the advertisement for Pink. Initially made contact with Billy and he stayed with me during the process. Communication could not be faulted, the whole process was efficient and professional. I am waiting for my car to arrive in 2 weeks. Definitely recommend this lease company to anyone thinking about it.

10 February 2026
Rated 1 out of 5 stars

Please avoid lots of promises but they…

Please avoid lots of promises but they are on holiday so they said done me £199 with a lie saying 5 cars redy to ship avoid please

18 February 2026
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Djemal,

Thank you for your review.

We’re sorry to hear that you were unable to get in contact with your sales advisor. At the time of your last email, they were on annual leave. When a member of our team is away, an automated response is in place to inform customers and direct them to alternative contact points within the business so support remains available. As we did not receive any further communication during this period, we were unfortunately unable to assist at that time.

Once your advisor returned, they contacted you regarding your request for images of the vehicle. As a broker, we do not hold physical stock on site and instead work with dealerships across the UK to supply vehicles. Because of this, we are not always able to provide photos of the exact car, so they directed to the Peugeot configurator to help visualise the specification. Your vehicle is currently in stock and scheduled for delivery once the mandatory cooling-off period — a requirement set by the finance provider and outside of our control — has been completed.

Regarding the £199 fee, this is an administration fee and is non-refundable, as outlined in the finance documents you signed at the time of placing your order. This fee covers the costs associated with processing and arranging your order.

If you still require any assistance or would like an update, please contact us and we will be happy to help.

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