I have been using Picaboo for many years now. I've made photobooks, calendars, customized coffee cups...you name it. The quality is always very good but the service is excellent. Anytime there has... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After traveling or celebrating a big life event, creating a Picaboo book brings back memories. The ease of creation, the variety of themes, backgrounds, and photo layouts all provide for a personal t... See more
Company replied
First off, I'm sorry I can only give this review 5 stars cause would easily rate it a 10. I just completed my first book with Picaboo and was honoured to have one of their personnel guide me along the... See more
I have been making photo books with Picaboo over 15 years. I absolutely love this company. When I first started, I had several questions. Picaboo support team was always there. One thing I would like... See more
Company replied
Company details
Written by the company
At Picaboo.com, we believe your memories deserve more than just a spot on your phone or in a folder on your computer. We help families, friends, and communities turn their stories into beautiful, lasting keepsakes. Whether it’s a stunning layflat photo book, a custom calendar, or a thoughtful photo gift, our mission is to make preserving life’s best moments simple, creative, and fun. Our platform is designed to be easy to use, with intuitive tools that let anyone, from first-timers to seasoned creators, bring their vision to life. Behind the scenes, our team is passionate about quality and service, ensuring that every order is printed with care and delivered quickly. Customers choose Picaboo not just for the products, but for the experience: the joy of creating something personal and the confidence that it will arrive looking great. We offer a wide range of products to bring your memories to life, including classic photo books, layflat photo books, cards, calendars, and many more customizable photo products. Every page tells a story, and it’s our privilege to help you share yours.
Contact info
39 Everett Drive, 08550, Princeton Junction, United States
- support@picaboo.com
- www.picaboo.com
4.9
Excellent
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
14 years of Making Christmas Gifts
According to my order history I have been ordering calendars 14 years. It started as gifts for my neighbors and sisters and has expanded to 14 calendars as Christmas gifts. I use photos from trips and experiences that people have been part of over the year. My experience with making the calendars has been easy and they have all arrived in a timely manner. I had to reorder 2 over the last 14 years, 1 for an error I made and one that Picaboo made. I have no regrets in using this company and will continue to use it.
6 December 2025
Unprompted review
Reply from Picaboo
Thank you so much for sharing this. 14 years of creating calendars and turning your trips and shared experiences into meaningful gifts is truly special. We love that what started as a few gifts has grown into such a thoughtful holiday tradition. It means a great deal to hear that the process has stayed easy, delivery has been reliable, and that when something did come up, we were able to make it right. We are honored to be part of something that brings so much connection and joy to the people in your life.
Tori & The Picaboo Team
Such a Wonderful Company
We have purchased over 80 photo books, plus multiple calendars from Picaboo. Their products are always great, and if something comes in that does not meet our satisfaction, they always stand behind their products. Making calendars and books are fun and easy, and getting the products is relatively quick.
2 December 2025
Unprompted review
Reply from Picaboo
Daniel, over 80 photo books is incredible, and we are so grateful for your trust in Picaboo over the years. It means so much to hear that you continue to enjoy the quality, the creative process, and the quick turnaround. We are also glad you know we will always stand behind what we make. Thank you for letting us be part of so many memories.
Tori & The Picaboo Team
Terrific customer service
Terrific customer service! Friendly and helpful, quick to solve the problem, and even followed up the next day to make sure everything was sorted out for me.
3 December 2025
Unprompted review
Reply from Picaboo
Thank you, Karen! We are so glad to hear that our customer service team took great care of you. Friendly, helpful support and quick resolutions are exactly what we aim for, and it is wonderful to know the follow up made a difference too.
—Tori & The Picaboo Team
Beautiful Albums and Cards
The quality of the products from Picaboo are superb. Every year we print a lay-flat photo album of our family activities and our Christmas cards are always from Picaboo.
1 December 2025
Unprompted review
Reply from Picaboo
Thank you, Andreas! We are so glad to hear that you enjoy the quality of our products and that your yearly lay flat family album and Christmas cards come from Picaboo. It means a lot to be part of those traditions.
—Tori & The Picaboo Team
Great products and easy to use!
I created some Christmas cards and notebooks with picaboo.com. The program was very easy to use and I love my products!!
4 December 2025
Unprompted review
Reply from Picaboo
Thank you, Cathie! We are so glad the creation process felt easy and that you love how your Christmas cards and notebooks turned out. It is wonderful to hear you enjoyed your experience with Picaboo.
—Tori & The Picaboo Team
Good product for a reasonable price and…
Good product for a reasonable price and excellent customer service when issues arise. Nice that Picaboo stands behind their products- much appreciated
4 December 2025
Unprompted review
Reply from Picaboo
Thank you, Dean! We are glad to hear you enjoy the quality and value of the products, and we appreciate you sharing your experience with our customer service team. Standing behind what we make is important to us, and we are happy to know that has come through in your interactions.
—Tori & The Picaboo Team
I’ve ordered from Picaboo for years
I’ve ordered from Picaboo for years. The website is easy to use. I make photo books and calendars as Christmas gifts for family. They look great and everyone loves them.
4 December 2025
Unprompted review
Reply from Picaboo
Thank you, Vincent! We are so glad you have been creating with us for years. It is wonderful to hear that the website feels easy to use and that your photo books and calendars have become gifts your family loves. We appreciate you trusting us with those special projects.
—Tori & The Picaboo Team
Picaboo gives my travel photos a professional appearance.
I am a photographer who creates an annual calendar featuring my travel photos. I have used Picaboo exclusively for the last eight years. In prior years, I used other companies that serviced the photography community. I spared no expense on this annual project. They all had a high quality calendar product, but Picaboo was the only company that gave my calendar photos the beautiful, professional appearance that I wanted to affix my name on. To top it off, they have the best product price point.
4 December 2025
Unprompted review
Reply from Picaboo
Thank you, Joseph! We truly appreciate you trusting Picaboo with your travel calendar for the past eight years. Hearing this from a photographer means a great deal. It is wonderful to know that our print quality gives your images the professional look you want your name attached to and that the value stands out as well.
We are grateful for your continued confidence in us.
—Tori & The Picaboo Team
Easy to use 25 year customer from…
Easy to use 25 year customer from calendars to mugs to books
Excellent products
25 November 2025
Unprompted review
Reply from Picaboo
Thank you, George! 25 years is remarkable, and we are incredibly grateful for your long time support. It is great to hear that the site feels easy to use and that you have enjoyed everything from calendars to mugs to books. We appreciate you sharing your experience.
—Tori & The Picaboo Team
I LOVE the product
I LOVE the product - clarity of photos, ease of putting it together, and have already made 79 different books. WOW!
20 November 2025
Unprompted review
Reply from Picaboo
Thank you, Margot! 79 books is incredible, and we are thrilled to hear how much you love the clarity of the photos and the ease of creating them. We are so grateful you have trusted Picaboo with so many of your projects.
—Tori & The Picaboo Team
High Quality Photo books & Calendars…
Picaboo has printed my memento photo books and calendars for several years. Their quality, responsiveness, and support are why I keep returning!
1 December 2025
Unprompted review
Reply from Picaboo
Thank you, Wendy! We are so glad you have trusted Picaboo with your memento books and calendars over the years. It means so much to hear that the quality, responsiveness, and support keep bringing you back. We truly appreciate you sharing this.
—Tori & The Picaboo Team
High quality - Quick Response
High quality - I had a picture that printed the wrong way and they fixed it right away with a new book. Site is easy to use ! Been using for years !
14 November 2025
Unprompted review
Reply from Picaboo
Thank you, Robert! We are glad to hear you have been creating with us for years and that the site feels easy to use. Thank you as well for sharing your experience with the misprinted photo. We are always happy to make things right quickly.
—Tori & The Picaboo Team
Long time customer
I have 9 grandchildren with the oldest being 13 and every year for their birthday, I make them a photo-book with pics of their year -I've ordered a total or 73 + books so far. The books are so beautiful, vibrant and capture wonderful memories. There is only one issue I had most recently. At the end of the book I do a write up and the last book the write up didn't print - however, that may have been my fault. I wish picaboo would have noticed this and send me a message.
3 December 2025
Unprompted review
Reply from Picaboo
Your tradition for your grandkids is such a sweet one and it genuinely made our whole team smile. 73 books is a lot of birthdays and a lot of love, and we’re grateful you’ve trusted us to help capture those memories.
I’m really sorry the final write-up didn’t print on your most recent book. Whether it was a design slip or something on our end, we always want your books to arrive exactly the way you envisioned. If anything ever looks off or doesn’t print the way you expected, please reach out to us at support@picaboo.com
so we can make it right. We’re always here to help fix a problem and make sure every gift you create turns out beautifully.
Thank you again for sharing your experience and for letting us be part of your family’s story.
-Tori & The Picaboo Team
YEARS OF GREAT SERVICE
Picaboo has the print formats for the type of photographs that I take.
Their book and calendar products are top notch.
25 November 2025
Unprompted review
Reply from Picaboo
Thank you, Mike! We are glad to hear that our formats work well for your style of photography and that you have been happy with both the book and calendar products. We appreciate you taking the time to share your experience.
—Tori & The Picaboo Team
Long time customer & will continue to be
I have used Picaboo for over 10 years and if I have had to reach out to customer service, they are always responsive and helpful.
This last time was a question I had about a coupon and they had to look in to something for me and got back to me in a timely manner with the information I needed.
25 November 2025
Unprompted review
Reply from Picaboo
Thank you, Stet! We really appreciate you being with Picaboo for more than 10 years. It is great to hear that our customer service team has always been responsive and helpful when you needed them. Thank you as well for sharing your recent experience with the coupon question. We are glad the team was able to look into it and get back to you quickly.
—Tori & The Picaboo Team
My go-to website for creating books and calendars
Picaboo is my go-to website for creating books and calendars. I've created at least 50 projects on Picaboo over the years and have been pleased with the results. The paper used and the photo reproductions are of high quality, and the customer service is prompt and friendly.
I create, then watch for sales to get the best deals. The one thing I would like to see back is the square 5x5 inch mini books as I used to use that version often to make an ABC board book.
25 November 2025
Unprompted review
Reply from Picaboo
Thank you, Kathy! Creating more than 50 projects over the years is incredible, and we are so glad Picaboo has become your go to for books and calendars. It is wonderful to hear that the print and paper quality have consistently met your expectations and that our customer service team has been friendly and quick to help. We also love your approach of creating first and watching for sales.
Thank you as well for sharing your note about the 5x5 mini books. Feedback like this helps us understand what customers miss and what could be valuable to bring back.
We truly appreciate your long time support.
—Tori & The Picaboo Team
Customer service at Picaboo goes above and beyond!
Customer service at Picaboo is top notch! I had worked feverishly over the weekend to complete a book before the 60% coupon expired on Monday. I had an issue where a picture I was re-arranging on the last page, slipped under the Back Cover, and could not be retrieved. Concerned that this might cause a problem in production, I sent an email to Customer service. (The online chat service was done for the day.) Even though the reply stated they had received my email, and would reply within a day or two, I was shocked when I received another email from Janina within 30 minutes. She was able to do what I could not, and removed the offending photograph in about an hour! Hooray! I was able to complete the final edit, and order my book before the deadline! She went above and beyond to help me out! Thank you Janina!
24 November 2025
Unprompted review
Reply from Picaboo
Thank you, Michelle! We are so glad you reached out, and even happier to hear how quickly Janina was able to help you. Stories like this are exactly what we hope for when someone runs into an issue. It is great that she could fix the problem, clear the photo, and get you back to editing in time to use your coupon.
We appreciate you sharing this experience and recognizing the extra effort. We will make sure Janina sees your kind words.
—Tori & The Picaboo Team
We love being creative with Picaboo!
We love creating Christmas cards, books, calendars, ornaments … on Picaboo! The quality is amazing and customer support has been so easy to work with! We tell everyone we know to check out Picaboo!
22 November 2025
Unprompted review
Reply from Picaboo
Thank you to the entire Jacobs family! We love hearing how much you enjoy creating everything from cards to books to ornaments with us. It is wonderful to know the quality stands out and that our customer support team has been easy to work with. We truly appreciate you spreading the word about Picaboo.
—Tori & The Picaboo Team
Picaboo made it easy to create a photo book.
Picaboo made it easy to create a photo book with photos taken during the year. Tip: Wait to order your book until they provide a discount code.
7 November 2025
Unprompted review
Reply from Picaboo
Thank you, Judith! We are so glad creating your photo book felt easy and enjoyable. Thank you as well for sharing your tip about watching for discount codes. We always love helping customers save on their projects.
—Tori & The Picaboo Team
Exceptional Quality
I recently made a photo book and was very pleased with the ease of creating my book. The quality of the book is exceptional, bright, sharp pictures on heavyweight paper with a quality feel to the layflat binding.
18 October 2025
Unprompted review
Reply from Picaboo
Thank you, Lynn! We are so glad the creation process felt easy and that you were happy with the quality of your book. Bright, sharp photos and sturdy layflat pages are exactly what we aim for, and it is wonderful to hear that your finished book delivered on that.
—Tori & The Picaboo Team
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