phs Group Reviews 

Recently set up some waste management for my business and had Holly B helping me throughout. She answered all my questions thoroughly and was a pleasure to speak to!

Kim F made the query and response happen quickly and we could move forward quickly with ease

First class service from Holly B, helping me with an urgent clinical waste collection service after our local council decided to stop our commercial waste collections. I already have a contract with PHS for sharps collections but hadn’t thought to ask about my other waste. Got in touch on the offchance they could help and, after having been given the run around by other waste companies for 3 weeks, Holly fixed me up within hours. I highly recommend PHS. Their customer service goes above and beyond and they have helped me with several urgent matters over the years, including a one off collection/disposal of my late husband’a medications when no pharmacy would help. First class all the way. Thank you.

Keith Kennett was extremely helpful in dealing with my enquiry. He responded really quickly and sorted out our requirements promptly. Excellent service, thank you Keith.

We recently placed a new school ordering with PHS and the service was excellent from start to finish. Everything was handled efficiently, communication was clear, and the whole process was smooth and straightforward.
A special mention to Holly, who was absolutely brilliant throughout. She was friendly, professional, and incredibly helpful, making sure everything was organised and completed to a high standard.
Thank you to Holly and the PHS team for such excellent service. We would highly recommend them.

following a recent change request on our account had waited to hear back and this morning received a telephone call from Kirsty Ross introducing herself as our new contact, checking we were happy and talking me through the document signing online to action our request. Excellent communication and always good to have a direct contact

Very happy with my service. I submitted a request to PHS about my commercial services and Angela Leeson quickly responded. It turned out that i had incorrectly submitted the form, however she professionally and kindly guided me through the process to get my request sorted. Thank you for all your help.

I had a very easy and stress free sign up, assisted by Jacqueline P who was super helpful and easy to deal with. Thank you!

Very straight forward and easy to navigate. My query was dealt with promptly and professionally by the lovely Kim F.

Kirsty Ross was very helpful, concise and informative in her assistance with a subject I knew very little about and certainly helped me with a requirement we had.

Had a great onboarding experience with HOLLY B. She was friendly, polite and super knowledgeable. No problems getting all my questions answered and signed up for my business needs. Will happily recommend PHS based on this alone.

Kirsty Ross has been super helpful, approachable and organised. She has a friendly nature and fast responses to any of our needs.

Great service from PHS. The whole process was smooth and professional. A special thanks to Emma Tatlow for her excellent support, prompt communication and helpful attitude throughout.

Maria has been our account manager for years and always answered my calls and fixed any problems ive had. Thank you making my life so much easier :)

Excellent customer service and very quick response. Holly B was very helpful, thank you 😀

We have increased our current supply with PHS to back the campaign ‘Bins for Boys’. Jacqueline Parsons has been extremely helpful and ensured we had the correct information. It has been a simple process and the service received has been excellent. Thank you. Mrs.H.

Great customer service from Jacqueline P. She was very helpful in answering all of our answers. She made the process very smooth and easy.

I dealt with Holly B while arranging a new hygiene bin for our office, and the service was excellent from start to finish. Holly has a fantastic telephone manner and was incredibly friendly, professional, and knowledgeable.

I wasn't sure how often the bin would need to be collected, but Holly took the time to explain the process and recommend the most suitable collection schedule for our needs, which I really appreciated. She answered all of my questions clearly and promptly sent over a quote.

A great customer experience throughout. Thank you, Holly!

Jacqueline P was very helpful, she resolved my query very quickly and an order was placed the same day.

Speedy and friendly service. Helen Ryan was great - efficiently answered my query and organised an updated service. Would definitely recommend. Thanks!