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Phoenix Health & Safety Reviews 

2,677
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 445 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the instructors for being extremely knowledgeable, engaging, and professional, consistently making complex course materials both fun and remarkably easy to understand. People note that the online and classroom sessions are highly interactive, well-structured, and provide valuable personalized feedback that builds strong confidence for upcoming certification exams. However, some customers also noted that managing the exceptionally heavy course content requires significant personal effort and careful mental processing throughout the duration. Despite this intensive workload, reviewers consistently emphasize that the comprehensive learning resources and continuous staff support make the educational journey truly worthwhile.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their exceptional knowledge, guidance, and... See more

User experience

Consumers find user experience to be overwhelmingly positive, highlighting supportive trainers and... See more

Service

Customers report a high level of satisfaction with the service, highlighting a straightforward and... See more

Customer service

People report positive experiences with customer service, consistently praising the approachable, responsive,... See more

Quality

Users describe satisfaction with quality, highlighting that the provider combines industry expertise with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course tutor Wayne was excellent . His style and teaching methods made the course both fun and effective. ( Not death by PowerPoint) He is a credit to Phoenix . Training and reference materials we... See more

Company replied

Rated 5 out of 5 stars

I’ve just completed a 9 day course for the NEBOSH General Cert. It was clear and informative with some great interaction in the classroom. We had two trainers and they both put everyone at ease and th... See more

Company replied

Rated 5 out of 5 stars

I have just completed the 2 week NEBOSH general certificate course with Phoenix. Firstly the communication before the course and on the live chat was fantastic. I did the course through virtual clas... See more

Company replied

Rated 5 out of 5 stars

The course was informative and enjoyable, despite the amount of content that was needed to go though. Even though the course was 9 days it never felt like it dragged and all of us felt engaged throu... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. Safety and Work Wear Store
  3. Training School

Written by the company

Phoenix Health & Safety provides a range of Health and Safety training courses, including IOSH Training, NEBOSH and IEMA Qualifications, and the NVQ Level 6 Diploma. Established in 2005, Phoenix is committed to providing the ultimate learning experience to its students, cutting through the jargon and red tape of the health and safety industry. We offer a range of learning methods for our training courses and qualifications. Students can book a Classroom course delivered in one of over 30 UK venues. You can get the same classroom experience online with our Virtual Classroom courses, with lessons delivered via video calls. Alternatively, opt for flexible e-Learning, where you’ll progress at your own pace, studying on our dedicated e-Learning platform. Employers wanting to book a course for their team can also choose our In-House study option, where the course is delivered at your premises, minimising disruption to your organisation’s work. Whatever method of study you choose, Phoenix students always benefit from the assistance of our Study Support team. Contact them by telephone or email, and they’ll give you study advice, exam tips, and explanations of course content. Phoenix also offers various Health and Safety Consultancy Services, including constructing your Risk Assessments, Audits, Inspections, and Health and Safety Policy creation. These support your organisation in meeting legal safety requirements and improving its Health and Safety Management System. Whether it be health and safety training or support for your organisation’s safety practices, Phoenix delivers an outstanding service, helping you meet your safety needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,677)

438 reviews in the last 12 months

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Rated 5 out of 5 stars

Legendary Course Tutor

My course tutor Adrian Van Loon has made this 10 day course feel easy and now feel very confident for my exam and project submission!

2 April 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Harry. It is great to hear that you found the 10‑day course so clear and manageable, and that Adrian Van Loon’s guidance helped you feel confident heading into your exam and project. His supportive approach and clear explanations make a real difference to the learning experience, and we are delighted the course worked so well for you.
All the best,
Team Phoenix

Rated 5 out of 5 stars

I did Nebosh genraal certificate with… adrian van loon

I did Nebosh genraal certificate with adrian van loon and it was incredible, made it easy to process and understand

23 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Jemel Campbell. It is great to hear that you enjoyed the NEBOSH General Certificate and found the content easy to process and understand. We are delighted that Adrian Van Loon’s clear, supportive teaching style helped make the course such a positive experience for you.

All the best,
Team Phoenix

Rated 5 out of 5 stars

NVQ Level 6 In Occupational Health and Safety.

I would like to provide a positive review of the support I received from Rebecca Walsh throughout my NVQ Level 6.

Rebecca was consistently tactful in her approach, providing guidance in a constructive and considerate manner. She was reliable at every stage of the process, ensuring that communication was clear and timely, which helped maintain steady progress.

Most importantly, she was highly supportive, offering encouragement and practical advice that enabled me to successfully navigate the requirements of the qualification. Her approach helped build confidence and ensured I remained on track throughout.

Overall, her professionalism and commitment played a key role in helping me complete my NVQ Level 6 successfully.

2 April 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Graham. It is great to hear how valuable Rebecca Walsh’s support was throughout your NVQ Level 6. Her tactful, constructive approach and clear communication clearly helped you maintain steady progress and feel confident at each stage of the qualification. We are delighted that her encouragement and practical guidance made such a positive difference to your journey and contributed to your success.

All the best,
Team Phoenix

Rated 5 out of 5 stars

I have just completed the course and…

I have just completed the course and was supported superbly by my assessor Ann Mitchell . Strongly recommend anyone in Occupational Health specialisms to complete the NVQ6 Diploma In HS practice.

2 April 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, James Turner. It is great to hear that you have completed your course and that Ann Mitchell’s support made such a positive impact throughout your NVQ Level 6 Diploma. Her guidance, clarity and encouragement clearly helped you stay on track and progress with confidence. We really appreciate your recommendation for others working in occupational health to pursue this qualification.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Despite Nebosh being unresponsive

Despite Nebosh being unresponsive, I have received sufficient support from Phoenix HS. They do provide access to HS resources and provide decent feedback on the uploaded works.

1 April 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback. We are pleased to hear that, despite delays outside of our control, you received the support you needed from Phoenix Health & Safety. Providing clear resources and constructive feedback is important to us, and it is great to know this helped you progress with your work.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Health and Safety is important…

Health and Safety is an important part of an organisation, but can be a bit dry and difficult to deliver with engagement.
Pete had the right balance of delivering the important course with a humorous spin, making it easy to understand and stick.

1 April 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Dutchy. It is great to hear that you found the course engaging and easy to follow. Striking the right balance between important health and safety content and an enjoyable learning experience can be challenging, and we are delighted that Pete’s clear delivery and sense of humour helped bring the subject to life.

All the best,
Team Phoenix

Rated 5 out of 5 stars

My experience with Phoneix Health and…

My experience with Phoneix Health and Safety has been fantastic. My mentor Rebecca Walsh was really supportive throughout and huge credit goes to her for allowing my journey through to completion of my level 6 NVQ Diploma to be a smooth and positive experience.

31 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Liam. It is great to hear that you had such a positive experience completing your Level 6 NVQ Diploma with Phoenix. This qualification takes real commitment, and we are delighted that the journey felt smooth and supportive throughout. A huge thank you also goes to Rebecca Walsh for her guidance and encouragement, which clearly made a meaningful difference to your progress and confidence along the way.

All the best,
Team Phoenix

Rated 5 out of 5 stars

3 days of enjoying and enhancing my…

3 days of enjoying and enhancing my understanding of H&S doing this IOSH course. Instructor Tony Rothwell was not only hands on but ensured we walked away very knowledgable.

1 April 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Nicky. It is great to hear that you enjoyed the three days of IOSH training and came away with a stronger understanding of health and safety. We are delighted that Tony Rothwell’s hands on approach and clear delivery helped you leave feeling confident and knowledgeable.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Heavily recommend

Studying my NVQ level 6 in Health and Safety, had a bit of a rough run in the first few months with consistency in assessors, however the course was set up great and when my assessor changed, Ann Mitchell was amazing. Super knowledgeable, fair, consistent and really swung my experience around, offering a kind and understanding ear, quick and helpful support and really valuable feedback!

I would heavily recommend using Phoenix going forward and Ann is in no small part to that, excellent service and support so! Thank you Ann!

30 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Joe. We are really pleased to hear that your NVQ Level 6 experience improved once you were working with Ann Mitchell. Her knowledge, consistency and supportive approach clearly made a significant difference, and it is great to know her guidance helped turn things around for you. We appreciate your recommendation and are delighted that Ann’s encouragement and feedback added real value to your journey.

All the best,
Team Phoenix

Rated 5 out of 5 stars

general national cert in H&S

a massive thank you to Phoenix H&S which has delivered a very well structured and updated training programme and a well-deserved many thanks to their instructor Cristina Coroianu which made it very enjoyable and interesting across all days of intense learning and workshops

11 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback. It is great to hear that you found the General National Certificate in Health and Safety well structured and up to date. We are especially pleased that Cristina Coroianu made the experience enjoyable and engaging throughout the intensive learning days. Her ability to bring the content to life and create an interactive environment clearly made a positive impact on your training.

All the best,
Team Phoenix

Rated 5 out of 5 stars

An excellent 2 week classroom NEBOSH…

An excellent 2 week classroom NEBOSH course made all the more enjoyable by our tutor Wayne Heywood. Very approachable, provided great explanation ensuring full understanding and ensured the class collaborated and worked together well. I would definitely recommend this provider and especially Wayne.

2 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Kimberley. It is great to hear that you enjoyed the two‑week NEBOSH classroom course and found the experience both engaging and collaborative. Wayne Heywood’s approachability and clear explanations clearly made a real difference, helping the whole group learn with confidence. We really appreciate your recommendation and are delighted to know Wayne helped make the course so positive.

All the best,
Team Phoenix

Rated 5 out of 5 stars

IOSH MS Virtual

Just completed the IOSH MS Virtual course facilitated by ClaireLarkins. A very well run course with great pace and attention to detail. Great learning atmosphere and well recommended.

25 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Chris Lee. It is great to hear that you enjoyed the IOSH Managing Safely virtual course and found the pace, structure and attention to detail so effective. We are delighted that Claire Larkins created such a positive learning atmosphere and helped make the experience both engaging and valuable. We really appreciate the recommendation.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Great course great teacher

Great course with a fantastic teacher kept it very interesting and provoking. Good faculty and good course content.

25 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, James Wright. It is great to hear that you enjoyed the course and found the teaching engaging, thought‑provoking and delivered with real enthusiasm. We are pleased that both the course content and learning environment made a strong impact on your experience.

All the best,
Team Phoenix

Rated 5 out of 5 stars

The course was knowledgeable and the…

The course was knowledgeable and the interaction was helpful. The course trainer Stuart was great!

25 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Kevin Bennett. It is great to hear that you found the course informative and that the interaction throughout supported your learning. We are delighted that Stuart made such a positive impression and helped bring the content to life.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Stuart was very enthusiastic and knowledgeable

Stuart was very enthusiastic and knowledgeable, made learning fun and could have stayed all week. Thanks

25 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Luke Postians. It is great to hear that you enjoyed the course and found Stuart’s enthusiasm and knowledge made the learning both fun and engaging. We are delighted that the experience left such a positive impression.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Stuart is extremely knowledgeable in…

Stuart is extremely knowledgeable in regards to health and safety and a great help in answering difficult questions

25 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Dan Green. It is great to hear that you found Stuart’s knowledge and support so valuable. His ability to tackle challenging questions and explain things clearly makes a real difference to the learning experience, and we are pleased he helped you get the most out of the course.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Excellent course excellent tutor

Our trainer steawart Galway was excellent, he ran the course smoothly and he made it enjoyable to learn. I leant a lot from this course and a big thank you has to go to Stewart for his excellent training.

Would definitely recommend using phoenix again.

25 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Sean Jolliffe. It is great to hear how much you enjoyed the course and that Stewart Galway delivered the training so smoothly and engagingly. We are delighted that you took so much from the experience and that Stewart’s clear, supportive approach made such a positive impact. We also really appreciate your recommendation.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Fantastic Health and safety course

I’m absolutely delighted to have successfully completed my NVQ Level 6 Diploma in Health and Safety with Phoenix. It’s been a challenging yet incredibly rewarding journey. The course requires a great deal of hard work and dedication, particularly in gathering the required evidence, and is best suited to those actively working within a health and safety role. I’m truly grateful for the support I received along the way.

A special thank you to Sue Hutchinson, who was an outstanding tutor throughout. Her guidance, patience, and attention to detail made a huge difference, and she supported me every step of the way.

I would highly recommend Phoenix to anyone looking to further their health and safety qualifications with a supportive and professional team. A fantastic experience from start to finish of my course.

1 September 2025
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback. It is fantastic to hear that you have successfully completed your NVQ Level 6 Diploma in Health and Safety and found the journey both challenging and rewarding. This qualification demands real commitment and practical experience, so your achievement is something to be proud of. We are delighted that the support you received along the way made a meaningful difference.
A special thank you goes to Sue Hutchinson for her guidance, patience and attention to detail throughout your course. It is wonderful to hear how much her support helped you stay on track and feel confident from start to finish.
We truly appreciate your recommendation and are pleased to know your experience with Phoenix was so positive.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Level 6 NVQ Diploma in Occupational Health and Safety Practice

I recently completed the level 6 NVQ Diploma in Occupational Health and Safety Practice. From start to finish I found the experience very rewarding and will definitely support me in the next chapter of my HSE career. Ann Mitchell was my tutor and I found her to be very approachable and professional. She responded to questions quickly and concisely and made my NVQ journey all the more smoother. Would highly recommend this organisation if you are considering completing a qualification.

23 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Daniel. It is great to hear that you found the Level 6 NVQ Diploma both rewarding and valuable as you progress in your HSE career. This qualification takes real dedication, and we are delighted the experience supported your development from start to finish.
We are especially pleased to hear how much you valued Ann Mitchell’s support. Her approachable, professional manner and clear guidance clearly helped make your NVQ journey smoother and more manageable. We appreciate your recommendation and are glad your experience with Phoenix was so positive.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Level 6 NVQ diploma

I had the absolute pleasure of having Ann as both my assessor and mentor while completing my Level 6 NVQ Diploma, and I can honestly say she made a significant impact on my journey.

Ann consistently demonstrated professionalism, patience, and a genuine passion for supporting learners. She provided clear guidance at every stage, ensuring I fully understood the requirements while also encouraging me to think critically and develop my own skills. Her feedback was always constructive, detailed, and motivating, which gave me the confidence to push myself further.

What stood out most was her supportive and approachable nature. No question ever felt too small, and she always made time to offer reassurance and practical advice. Ann’s ability to balance high standards with encouragement created a positive learning environment that made the entire process far less daunting.

Thanks to her mentorship, I not only successfully completed my Level 6 NVQ health and safety qualification but also gained valuable knowledge and confidence that I will carry forward in my career and something that I struggled with prior to undertaking this qualification. I would highly recommend Ann to anyone undertaking their NVQ and also phoenix as a whole company —she is truly exceptional at what she does.

23 March 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Chloe Hetherington. It is wonderful to hear how positive your Level 6 NVQ Diploma experience was and how much Ann’s support meant throughout your journey. Her professionalism, patience and commitment to helping learners grow clearly made a significant impact, and it is great to know her clear guidance and constructive feedback helped build your confidence along the way.
We are especially pleased that Ann’s encouragement and approachable manner made the process feel more manageable and supported your development not only in completing the qualification, but in strengthening the skills you carry forward in your career. Your recommendation means a great deal to us, and we are delighted the experience with both Ann and Phoenix as a whole was so valuable.

All the best,
Team Phoenix

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