Honestly best experience with an insurance I’ve ever had! Terika was amazing, so kind and knowledgeable and gave me her advice on which plan I should choose. I’m so glad my pets are covered by nationw... See more
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America’s #1 pet insurance provider. Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers. Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Contact info
P.O. Box 183143, 43218, Columbus, United States
- 800-540-2016
- customercare@petinsurance.com
- www.petinsurance.com
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I have been a customer of Nationwide…
I have been a customer of Nationwide for over 10 years. I recently lost my beloved German Shepherd, who would have been 12. I could honestly say in the amount of time that I was with Nationwide, the customer service was always amazing. I always felt good knowing that my dog was taken care of with needed treatment in case of any illnesses or injuries. In adopting a new dog into my life, of course Nationwide was my first contact to inquire about insurance for him .
I love being able to make claims with the app, get my reimbursements directly deposited to my account, and also be able to go to Wal Mart Pharmacy for medication‘s with the pharmacy directly billing the insurance.
2 months payment upfront.
So right from the beginning I didn't read anywhere, that I had to for pay 2 months upfront so to my surprise guess what it went from $92.00 to $177.00 like the second I pressed complete. Was not expecting that at all. Thank you!
New pet insurance purchase
Great customer service. She was very knowledgeable. She provided a lot of information. She answered all of my questions. She was kind and patience. She made everything easy.
the gentle man that I spoke to was out…
the gentle man that I spoke to was out staying.
Ease of signing up for coverage.
Very easy and quick process
The easiest application process I’ve even been through. Easy to understand questions, FAQs, breakdown of options and quick email follow up.
Application was easy
Shelly answered all of my questions and…
Shelly answered all of my questions and was supportive. As a first time bird mama I felt embarrassed asking some questions, but she made me feel so comfortable that Im glad I called. Left the conversation much more relaxed.
Amazing Process
The website was easy to navigate. The policy was very generous, and the review time is fast.
Cassandra was very helpful and patience…
Cassandra was very helpful and patience with me while explaining each detail and policy. A very kind person!
Doesn't help with much of anything
Doesn't help with much of anything, especially with new kitten. No spay/neuter, shots, etc. For what they charge they should.
Very courteous and proffetional service
It was very easy to sign up and I love…
It was very easy to sign up and I love that it comes right out of my check.
Shelly (i hope i spell correctly) was…
Shelly (i hope i spell correctly) was very knowledgeable and happy to speak to me about my rabbit who is 9 years old, she understood and was very happy when I told her my baby has been incredibly healthy but understanding my needs of concern as he ages as an older rabbit. I was told what was covered with no misunderstanding in the agreements. I appreciate these people very much for making it available to care for an elder exotic so easily, thank you!!!
Exceptional Customer Service – 5-Star Experience!
I had such a wonderful experience with the representative who assisted me! She took the time to explain all of my options clearly and even gave me her honest opinion, which I truly appreciated. At no point did I feel rushed or like she was simply trying to make a sale. She genuinely seemed focused on helping me choose the coverage that was best for me and my pet.
What I appreciated most was that she took the time to review the coverage I currently have for my bunny and helped me select similar coverage for my cat. She was knowledgeable, patient, friendly, and made the entire process so easy and comfortable.
It’s rare to receive customer service that feels this personal and genuine. I walked away feeling confident in my decision and very happy with the experience. Definitely 5-star service!
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