The process was easy but when I went to submit the app, I received a message that I was not using a valid phone number, which I was. A rep (Jeremy) called me to help but there were phone connection i... See more
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America’s #1 pet insurance provider. Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers. Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Contact info
P.O. Box 183143, 43218, Columbus, United States
- 800-540-2016
- customercare@petinsurance.com
- www.petinsurance.com
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Very informative information was told…
Very informative information was told when asked
Emi's New Policy
Rosie was very knowledgeable and explained everything on my new policy. Very patient and understanding. My last pet was covered by Nationwide Pet Insurance for 15 years and she had passed recently. I am extremely satisfied with the company as my new puppy will be covered by them.
Positive Online Enrollment Experience with Nationwide Pet Insurance
The online pet insurance enrollment process through Nationwide was quick, seamless, and easy to navigate. The application was user-friendly, account setup after purchase was simple, and the policy information provided clear expectations about coverage and how the plan works before using benefits. Overall, it was a smooth and positive customer experience.
The agent was very helpful and…
The agent was very helpful and informative! She had the answers to all of my questions. I'm thrilled at the cost of the insurance plans for reptiles!!!
Darren was great at explaining the…
Darren was great at explaining the coverage benefits
Very helpful and informative.
I submitted my policy request last…
I submitted my policy request last week, and I still haven’t received a response. Not by email or voicemail.
Dilsa answered all my questions…
Dilsa answered all my questions thoroughly and made the process quick and easy
Great customer service
Super easy to enroll
Super easy to enroll, had previous coverage with Nationwide so excited to get Lewis covered again!
Excellent Customer Service
Suzanne was most helpful to put together a new policy for my dog Winston. I missed my renewal date due to personal issues. She was patient, informative and kind. I have been very happy with Nationwide dog insurance for the past 3 years! Thank you!
The gentleman who helped was very…
The gentleman who helped was very patient and thorough. I don’t like that I need to be a new patient because I let some time go by. I moved and my mail was screwed up.
Unable to reach Nationwide Pet Insurance on phone or web
I've just tried Nationwide's website and phone number, but I'm unable to reach anyone. The site says it's down, again. The phone number says we can't help you and then hangs up on you. I've had Nationwide Pet insurance for over a decade. How can a company this large be completely down for days....
After finally reaching them at a phone number I found on Google, I found out that my two dogs are on two separate plans, even though I signed up for this insurance through my employer. The plan for my German Shepherd is not the same plan as my mixed-breed shepherd. And of course, I just found out that the plan for the German Shepherd doesn't cover his mobility issues.
Easy to set up and understand with good…
Easy to set up and understand with good prices
Best Pet Insurance
I had pet insurance through nationwide for years. They’ve always paid fast and such nice and professional staff. My first and only choice.
Daniel was very helpful and friendly…
Daniel was very helpful and friendly with guiding me through the process!
Manny was exceptional!
Manny was exceptional in patiently answering all my questions and helping me understand how pet insurance works. He even helped with common misperceptions about pet insurance. Never pushy but always advocating for the needs of our particular situation. Thanks for your help Manny!
Was given all the information I had…
Was given all the information I had questions on.
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