Ordered several items from the company & have found them both helpful & quick with deliveries. Can't fault their pricing. They are also attentive & helpful with after sales service with timely resp... See more
Company replied
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Review summary
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Reviews shaping this summary
I've ordered a few items from Peter Tyson, through Amazon UK page, expensive Samsung oled tv through their eBay page and just now i ordered through their own website a pair of heavy Klipsch bookshelf... See more
I have recently spent some time in the Carlisle store I must say the service that I received was second to none the member of staff that assisted me was James Graham I can highly recommend his se... See more
Company replied
I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more
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Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
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Excellent service
I called the number to see if it was a real company and that the airconditioner existed. Someone immediately answered the phone, confirmed they had stock and I got my airconditioner in 24 hours! In time for the heatwave! Absolutely brilliant service and will use again!
8 July 2026
Unprompted review
Reply from Peter Tyson
We are so pleased to hear we could provide such brilliant service and get your air conditioner to you so quickly, especially with the heatwave! We truly appreciate your kind words and look forward to assisting you again, Eliana.
Reply from Peter Tyson
Thank you for your five-star review! We're so pleased to hear you were happy with both our service and the equipment.
10/10 experience
I bought XGIMI projector from Peter Tyson. I cannot fault them. Customer service is 10/10
25 June 2026
Reply from Peter Tyson
We're so happy to hear you had such a positive experience with us and our customer service! Thank you for your kind words, Fida.
Excellent service
Excellent service. Unfortunately it remains boxed up until our living room resembles a living room and not a dumping ground for the rest of the house!!
24 June 2026
Reply from Peter Tyson
We appreciate your kind words about our service! We completely understand the challenge of finding the perfect spot for new items amidst home renovations. We hope you enjoy it once everything is settled!
You had stock
You had stock. You shipped quickly. Shipper delayed by a day👎
Arrived in good condition. Overall good 👍
24 June 2026
Reply from Peter Tyson
We're happy to hear your order arrived in good condition, Jeff. We apologise for the delay you experienced.
Reply from Peter Tyson
We are so pleased to hear that our next-day morning delivery service met your expectations. We appreciate your positive feedback, William!
Reply from Peter Tyson
Thank you for your 5-star review!
Service and advice
I requested a repair on my B and O system some 12 years ago. I received the device boxed and returned as promised. I put the system in storage for 12 years. On connecting the laser would not read. I called Louise at Peter Tyson and she arranged for collection and inspection. Received the unit back , delivered by a delightful gentleman called Mark. Charge was £85.00 all in.
Received advice from Mark about a new TV.
What a fantastic guarantee of their work. Although I reside some 60 miles from Peter Tyson I shall not use any other for all makes not just B and O.
6 June 2026
Unprompted review
Reply from Peter Tyson
We are delighted to hear about your positive experience with our service, especially regarding the repair of your system. It's wonderful to know that our team could assist you effectively, and we appreciate your kind words about our colleagues. We value your loyalty and look forward to continuing to provide excellent service for all your future needs.
excellent communication - outstanding service
In a world that's increasingly AI-driven, it's a joy to know that Peter Tyson maintain old world courtesy and personal communication.
My 25-year old Linn Classik was giving up the ghost - but Peter Tyson gave the product a full revamp, replacing some of the capacitors to the power supply, and fitted a new memory battery to the front PCB Assembly.
I have it back now as good as new - and all for a very fair/reasonable price.
100% recommended.
7 July 2026
Unprompted review
Reply from Peter Tyson
We are so pleased to hear that we could bring your Linn Classik back to life, Guy! It's wonderful to know our service, combining traditional courtesy with expert repair, resulted in such a positive outcome for you. Thank you for your high recommendation!
Great service
Great service. Have used this company a number of times and they deliver excellent customer service every time
24 June 2026
Reply from Peter Tyson
It's wonderful to hear that you consistently receive excellent customer service from us! We truly appreciate your continued trust and loyalty, John.
Very good customer service
Very good customer service. Handle well on the ordering, delivery and even refund/return.
24 June 2026
Reply from Peter Tyson
We're so pleased to hear that our customer service, ordering, delivery, and refund/return process met your expectations. Thank you for your kind words, Ken!
Purchased a set of wharfdale evo 5.3…
Purchased a set of wharfdale evo 5.3 (used/returns) arrived in 2days saved myself £300 and they are as new! Even the packaging is as new 10/10
24 June 2026
Reply from Peter Tyson
We're so happy to hear you received your Wharfdale Evo 5.3 speakers quickly and found them to be in excellent condition! We appreciate your kind words, Stuart.
Sitting listening to my new Polk Audio…
Sitting listening to my new Polk Audio 700 speakers, fabulous! If you want to fill a big space with great clear sound. You would have to spend a fortune to do better! How they do it at the price I don't know. Thanks Tysons. Barry.
8 July 2026
Unprompted review
Reply from Peter Tyson
We're thrilled to hear you're enjoying your new Polk Audio 700 speakers, Barry! It's fantastic that they're filling your space with such great, clear sound. We're delighted you feel you've found such excellent value.
Fantastic Service
Fantastic Service
Order arrived following day
Slight problem with the order but this was very quickly resolved with the help of of Liam W in customer services.Liam is a credit to the Peter Tyson customer services team
8 July 2026
Unprompted review
Reply from Peter Tyson
We're so pleased to hear your order arrived quickly and that any slight problem was resolved efficiently, Simon. It's wonderful to know our team provided excellent support.
Reply from Peter Tyson
Thank you for your 5-star feedback!
I recently purchased onkyo muse y-40
I recently purchased onkyo muse y-40, I awaiting released date, as the released received amp within day. Well recommended
23 June 2026
Reply from Peter Tyson
We're so glad to hear you received your Onkyo Muse Y-40 so quickly after its release! Enjoy your new amplifier, Mark!
Great value as usual
Great value as usual, helpful staff. Excellent delivery service, amazing price on a dream amplifier, my favourite hifi dealer
23 June 2026
Reply from Peter Tyson
We're so happy to hear you had such a positive experience with our team and delivery service, and that you found an amazing price on your dream amplifier. Thank you for your wonderful feedback and continued support, Ala!
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with us, Robert. Thank you for your kind words and for highly recommending us for Hi-Fi!
How stores used to be
Fantastic to be able to phone up from overseas and speak to a human being. My product question was answered very well. A purchase was made and the whole service was very quick and efficient. Great customer interaction, great customer service. Looking forward to using Peter Tyson again.
16 June 2026
Reply from Peter Tyson
We are so pleased to hear you had such a positive experience, especially being able to connect with us from overseas! We appreciate your kind words about our customer interaction and efficient service. Thank you for choosing us, and we look forward to serving you again, Jason.
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