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Peter Tyson Reviews 

13,937
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the friendly, professional, and knowledgeable staff who often go above and beyond to assist. People appreciate the fast and helpful responses, along with efficient problem resolution. Reviewers frequently commend the competitive pricing, noting excellent deals and significant discounts. The delivery service is often described as quick, prompt, and well-packaged, with many enjoying next-day options and good communication, and products are generally high quality, arriving as described and often exceeding expectations. However, some people mentioned concerns regarding the condition of the packaging, with a few customers receiving items in damaged or opened boxes.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Product

Customers consistently note positive experiences with product, often highlighting great products at brilliant... See more

Price

Users describe positive interactions with price, frequently highlighting great, excellent, and competitive... See more

Service

Consumers find service to be positive, consistently reporting excellent and professional experiences. Many... See more

Order

Reviewers highlight positive aspects of order, often praising the ease and efficiency of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more

Company replied

Rated 5 out of 5 stars

Peter Tyson are always pro-active with their nearly new / ex demo stock. Saw this fantastic speaker upgrade at a great price. Delivery was quick. No issues on the day. Everything exactly as descri... See more

Company replied

Rated 5 out of 5 stars

Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

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4.9

All reviews

(13,937)

3,212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% perfect purchasing experience again

I've just had my second purchase from Peter Tyson and once again it was a superb experience! I ordered an Audiolab 9000A amplifier described as used but excellent condition and at a really good price. It arrived within 24 hours and it is as good as new. I couldn't have had a better experience and highly recommend them to anyone!

16 July 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We're so thrilled to hear you had another superb experience with your second purchase, David! It's wonderful that your amplifier arrived so quickly and is in such excellent condition. Thank you for your high recommendation!

Rated 5 out of 5 stars

Pro-Ject record cleaner

I bought a Pro-Ject record clean from Peter Tyson. Their price was the same lowest price. Where They excelled was in communication, speed of dispatch and speed of delivery. I would use them again

3 July 2026
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Reply from Peter Tyson

Thank you for your fantastic review! We're so pleased to hear that our communication, dispatch speed, and delivery impressed you. We truly appreciate your kind words and look forward to serving you again.

Rated 5 out of 5 stars

I have had nothing but quick/great…

I have had nothing but quick/great service product is perfect.

3 July 2026
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Reply from Peter Tyson

We're so pleased to hear you received quick and great service, and that your product is perfect. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Nearly New speakers

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set.

I spotted these and thought the half price was good even though they were used.

What i didn't expect was that these had lethal must had the top of the box opened, everything else was a new, untouched, perfect condition. Part of me thought they had sent new ones by accident. To say I'm pleased is an understatement.

Delivery was super fast.

I cannot fault Peter Tyson at all.

3 July 2026
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Reply from Peter Tyson

We're absolutely thrilled to hear how pleased you are with your Monitor Audio Bronze 300 7g speakers! It sounds like you got an amazing deal, and we're delighted that the condition exceeded your expectations. We're also glad to hear that delivery was super fast. Thank you for your wonderful feedback, Andrew!

Rated 5 out of 5 stars

Excellent service once again.

Excellent service once again. Great communications and straightforward ordering and delivery. Many thanks.

2 July 2026
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Reply from Peter Tyson

We're so pleased to hear you received excellent service once again! We truly appreciate your kind words about our communication and straightforward ordering and delivery process. Thank you for your continued support!

Rated 5 out of 5 stars

Best price I could find on the internet…

Best price I could find on the internet for the kit I wanted and superfast delivery.

3 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased you found the best price for your kit and that our delivery was superfast. Thank you for your kind words!

Rated 5 out of 5 stars

What makes a great online experience

What makes a great online experience? When a problem happens as they sometimes do and if it was resolved speedily. The problem happened but Joe and Liam W took care of it immediately with exceptional efficiency. Fantastic customer service.

1 July 2026
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Reply from Peter Tyson

We're so pleased to hear that even when a problem arose, our team was able to resolve it quickly and efficiently for you. Providing excellent customer service is always our goal. Thank you for sharing your experience.

Rated 5 out of 5 stars

FAST RESPONSE & GREAT SERVICE .

FAST RESPONSE & GREAT SERVICE .
ALL DELIVERED QUICKLY

13 May 2026
Peter Tyson logo

Reply from Peter Tyson

We're glad you had a great experience with our fast response and service. Thank you for your positive feedback and for acknowledging our quick delivery!

Rated 5 out of 5 stars

Excellent customer service from Peter…

Excellent customer service from Peter Tyson. They initially sent the wrong projector model, but they quickly arranged a replacement with no hassle. The whole process was handled professionally and efficiently. I'm very happy with both the service and my purchase.

2 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're glad to hear that despite the initial mix-up, we were able to quickly resolve the issue and provide you with a hassle-free replacement. It's wonderful to know you're happy with both the service and your purchase! Thank you!

Rated 5 out of 5 stars

Extremely responsive sales team

and very quick delivery

2 July 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to know that your delivery was very quick. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

I’ve ordered a few things from Peter…

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said they would.
I will always be getting my AV equipment from them in future and can’t recommend them highly enough

2 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear you've consistently had such exceptional experiences with your orders, Ed! We truly appreciate your kind words about our quick, well-packaged, and tracked deliveries. We look forward to being your go-to for AV equipment in the future.

Rated 5 out of 5 stars

Item arrived quickly and in suitable…

Item arrived quickly and in suitable packaging. Very pleased with it.

2 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear that your item arrived quickly and that you're very happy with it. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great Service

Fair price, delivered on time, item as described and Peter Tyson always comes through.

29 June 2026
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Reply from Peter Tyson

We're so happy to hear that you found our pricing fair and that your item was delivered on time and as described. We appreciate your kind words, Scott!

Rated 5 out of 5 stars

very helpful

very helpful. all along buying process

1 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear that our team was helpful throughout your buying process. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

Great service

Great service, delivery was fast and the price outstanding very competitive

1 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you experienced great service, fast delivery, and outstanding, competitive pricing. Thank you for your feedback, Wayne!

Rated 5 out of 5 stars

Great service

Great service, goods arrived well packaged and on time. Excellent will use again in the future.

1 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you received great service and that your goods arrived well-packaged and on time. We truly appreciate your positive feedback and look forward to serving you again, Steve!

Rated 5 out of 5 stars

Item was cheaper than anywhere else.

Item was cheaper than anywhere else.
Quick delivery.
Item works perfectly.
A straightforward transaction maybe, but can't fault them so 5 stars.

1 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear you found our pricing competitive and that your item arrived quickly and works perfectly. Thank you for your kind words and 5-star rating, Gordon!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Cheers

30 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear that our customer service met your expectations. We appreciate your kind words, Mohammad.

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