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PerfectGift.com Reviews 

1,540
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 987 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the product quality and the ease of personalizing gift cards with custom photos and designs. The overall user experience is consistently praised for being easy, convenient, and smooth, from website navigation to the ordering process. Many people highlight the exceptional customer service and responsive staff, who are described as helpful, efficient, and professional. However, some customers experienced issues with their orders. Products occasionally did not match expectations, with incorrect photos or cards failing to work as advertised. Others noted confusion regarding order status or unexpected cancellations, particularly when promotional codes were used, often without clear communication.

What people talk about most

Product

Clients share positive opinions on product, with many expressing satisfaction with the ease of purchasing and... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing frustration over... See more

User experience

Consumers find the user experience to be positive, with many describing the process as simple, quick, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team's responsiveness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall great experience ordering gift cards for my company for the first time. Amy was such a please to work with and offered step by step guidance to make sure my transaction/process went smooth. We... See more

Company replied

Rated 4 out of 5 stars

It was quite easy to order the hard copy of the credit card with a personal photo on the card. However, it was a bit confusing to see if the order was delivered or not. From the beginning the follow u... See more

Company replied

Rated 4 out of 5 stars

The gift card was very easy to order. It was easy to upload the picture that I wanted . the product came quickly. My only complaint would be that the Visa card number covered up words in the backgroun... See more

Company replied

Rated 4 out of 5 stars

High praise for the associates who helped me and refunded my money after the product I received was not right. I had enough time to try again before the wedding. The negative is that I ordered it th... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Gift Shop
  3. Online Marketplace

About PerfectGift.com

Written by the company

PerfectGift.com is where you find The Perfect Gift, Every Time. Whether it’s for family, friends, or business. 

You can customize both our physical and digital Visa gift cards. Upload a photo or logo, add a personal message, or choose a stylish pre-design that makes every card personalized.  Our gift card personalization is thoughtful and unique, just like a Perfect Gift should be.

We partner with top national and local brands. Need breakfast, pet supplies, a spa day, or furniture? We have you covered with fast, personalized, easy-to-send digital gift cards from hundreds of brands.

With our PerfectGift+ product, recipients get to choose their preferred way to use their gift. They can activate the gift to their personal debit or credit card, use it as an eGift, or cash out. 

Looking for employee gifts or corporate rewards that feel special? We handle bulk orders with ease. We offer same-day printing and shipping, plus customization at scale, whether you're sending 5 or 5,000 cards. 

Whether you're sending a single “thank you” or running a rewards program, PerfectGift.com makes it easy to spark smiles for your special recipients.

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(1,540)

987 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
PerfectGift.com logo

Reply from PerfectGift.com

The PerfectGift team is always here to help! Thanks for choosing us for your gift card needs.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy and versatile

I love how easy it is to send a gift card and I love that the recipient is able to choose what they want also I love that you get a notification if your recipient gets their gift card overall absolutely love it!!

8 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Glad you enjoy the gift card notifications! Those are customer favorites! Thanks for choosing PerfectGift!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Quick and easy way to send a gift.

Quick and easy way to send a gift.

7 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Quick and easy gift cards for the win! Thanks for choosing PerfectGift.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Unique gift!

A very unique gift! Very efficient! I love the personalized gift card and one recipient has kept the gift card long after it was depleted because he liked the card which had his favorite picture of his dog on it. This gift is an excellent choice!

3 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

A personalized gift card makes a great keepsake! Cheers to you for creating long-term smiles with such a well-chosen photo for your recipient!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Thought I was redeeming reward points…

Thought I was redeeming reward points -instead I got this crazy crap, that was charged to my Truist Visa credit card.
Will contact them for a claim report.

6 March 2026
PerfectGift.com logo

Reply from PerfectGift.com

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@perfectgift.com
Russell (Dir Customer Service)

Rated 2 out of 5 stars

The issue is with the final process

The issue is with the final process. It's not allowing me to go to checkout. Before I select the amount it always lands on $100. I've been doing this for 2 days now. I'm done.

7 June 2026
Unprompted review
PerfectGift.com logo

Reply from PerfectGift.com

Thank you so much for flagging this. I shared this with several internal teams for actioning. We are so sorry you experienced this.
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Failed Purchase Left Unresolved

I attempted two separate times to purchase digital gift cards for my father and brother, and both times the purchases were cancelled. I wish perfect gift would have been more helpful in assisting and helping me to understand what happened

2 June 2026
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Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

Rated 4 out of 5 stars

It takes too long for the e-gift card…

It takes too long for the e-gift card purchases to be processed sometimes. It should not take 4 or more hours for these things to be received.

1 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the feedback. We always strive for fast delivery, but there are things outside of our control sometimes. Appreciate you choosing PerfectGift and being a customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

The cards are beautiful and reasonably…

The cards are beautiful and reasonably priced. It would be helpful if you let everyone know ahead of time that you can’t use a photo of someone kissing. (Even a bride and groom)

2 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Oh no, I'm so sorry about that re the image! Thanks for the feedback, which I've shared internally. Congrats to the bride and groom, and cheers to celebrating love with the gift of gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Was so easy to use

Was so easy to use. Just put in your information and a short time later the gift is delivered. Just great service all around.

7 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for the shoutout on our fast gift cards and great service! Appreciate you being a PerfectGift customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

It was easy.

6 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Easy is a win for gifts and gift cards! Glad PerfectGift could help!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Gift received quickly!

I wanted to have it received quickly, and It was!

5 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Yay for fast gift cards! Thanks for choosing PerfectGift!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

PerfectGift makes it so easy to reward…

PerfectGift makes it so easy to reward our customers! The ordering process is easy and their customer service agents are always super helpful!

5 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for being a PerfectGift client! We are so honored we get to help you reward your customers with gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Makes a great gift

Makes a great gift

29 May 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for choosing PerfectGift for your gift card needs!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Rebecca Crawford. She was incredibly responsive and went above and beyond to help me with an urgent request. Thanks to her quick action and clear communication, everything was taken care of smoothly and on time. I truly appreciate her professionalism, kindness, and dedication to great customer service. Highly recommend!

4 June 2026
Unprompted review
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for being a PerfectGift client! So glad you get to work with Rebecca who is amazing!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Clever idea

Clever idea, excellent quality, fast delivery. It looks way better than a Visa or Amazon gift card and spends just the same.

31 May 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for choosing PerfectGift+. Love that it's clever, excellent and fast! Gifting wins!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Poor experience

Timely delivery and good price.

Edited: After the order was confirmed as placed, it was canceled. Perfectgift.com will not provide a reason for the cancellation. They will only provide a list of possible reasons.

3 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

Rated 3 out of 5 stars

I placed an order May 28 and…

I placed an order May 28 and unfortunately it was canceled for the art design for a college graduation using a logo. I didn’t see the cancelation.
Today I reordered and removed anything about receiving a Fulbright ETA. It would be nice if in the cancelation it specified the exact reason. Then I would not have to guess.

4 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for this feedback and valuable insight. Appreciate you reordering the gift card and my apologies. I have shared this with our product team for actioning.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Phenomenal customer support

Phenomenal customer support, follow-up, and personal attention to get issues resolved.
Easy-to-use software to order what you need and pay.

4 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for being a PerfectGift client! We take pride in our customer support and look forward to serving your bulk gift card needs in the future.
- Tiffany R. (Dir. Consumer Experience)

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