Everything was timely and well done; the product met my expectations. I also appreciated that, even though my order was modest this time, I still got a thank-you note and candy. It's the kind of gestu... See more
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Founded in 1924 Penworld is official dealer of luxury brands like Montblanc, Lamy, Visconti, Graf von Faber-Castell, Parker, Waterman, Lamy, S.T. Dupont, Montblanc,... We offer fast worldwide shipping and have more than 10.000 pens in stock
Paardenmarkt 112, 2000, Antwerpen, Belgium
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Replied to 35% of negative reviews
Typically replies within 1 week
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Everything was timely and well done; the product met my expectations. I also appreciated that, even though my order was modest this time, I still got a thank-you note and candy. It's the kind of gesture that makes customers want to come back and do business with you.

Reply from Penworld
Great attention to detail and a quick customer support response.

Reply from Penworld
Amazingly prompt and well packaged delivery. Excellent stock of inks.

Reply from Penworld
Beautiful product, beautifully wrapped and personalised note - excellent attention to care and detail

Reply from Penworld

Reply from Penworld
A good experience with the service (could be faster though) in a store with a very good choice of products.
Very good service, extremely fast service and superior customer service.
I bought a pair of Fisher Space pens (cerakote version)at an extremely competitive price, and also bought a notebook that I got embossed.
I received everything just 2 days later, in Bulgaria, the 2 pens individually gift-wrapped, the notebook well embossed, with a thank-you handwritten note and even a few hard candies thrown in the package.
In a time of fast but bad customer service by online companies, it is refreshing to see a store going a bit further and deliver this attention.
I will definitely buy from you again.
My pens arrive carefully packaged, and my orders come promptly. The prices are also excellent.
The website is easy to use, and the delivery reminders are useful. The order's packaging was beautiful, and it came with a lovely, small handwritten note. I highly recommend it to everyone.

Reply from Penworld
Very happy and surprised by the great service.
I passed my order just a few days ago, 2x Fisher Space pen with Cerakote covering/colour and an embossed A5 journal and I received today, all well packaged, with a handwritten note and even a few candies.
The 2 Fisher Space pen were individually gift-wrapped.
In an age of mediocre, less-than-good service, when company try to cut corners, these guys just blew my mind.
Great prices. Very fast service and delivery (across a few countries- granted it’s DHL, but still, they have to start the ball rolling, and customers care:
You can be sure I’ll buy again AND that I will recommend you.
The overall experience with Penworld was favourable. The item arrived on time through a dependable courier service.
First-class customer service. Fast shipping, easy order process. Good pricing.

Reply from Penworld
Good value. Excellent timely delivery service. Pens came beautifully wrapped. Love that I can get my pens engraved with my name.

Reply from Penworld
Penworld stock exclusive inks and they sell and ship at the best EU prices into Ireland. 100% recommended. Will use again for fountain pen supplies. Thank you penworld.

Reply from Penworld
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