We had a few questions for the team ahead of renewing our insurance. The Pedal Cover team we really helpful. They went out of their way to find out the correct answers . Often when taking out insur... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pedal Cover are one of the few companies who will insure your e-bike, bikes and your home and contents. When thieves cut through my gold standard lock outside my house and took my bike, Pedal Cover re... See more
Company replied
The team at pedal cover were very communicative and accommodating to the situation I was in (after crashing my bike). The process of providing details was relatively simple and Jonathan was a great he... See more
Company replied
I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are alw... See more
Company replied
Company details
- Cycle Insurance Company
- Home Insurance Agency
- Insurance Agency
- Sports Insurance Company
- Travel Insurance Company
About Pedal Cover
Written by the company
Pedal Cover provides specialist insurance for cyclists in the UK.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
Contact info
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, United Kingdom
- 0800 121 4424
- enquiries@pedalcover.co.uk
- www.pedalcover.co.uk
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Was easy to do as I hired a road bike…
Was easy to do as I hired a road bike in lanzarote to ride some of the ironman course it was so good to see and having the cover was a piece of mind
21 May 2026
Reply from Pedal Cover
Hi Richard, Thank you for taking the time to give us a 5-star review. Happy Cycling, Team Pedal Cover.
Glad I found Pedal Cover exactly the…
Glad I found Pedal Cover exactly the cover I needed for a cycling trip in France.
10 April 2026
Reply from Pedal Cover
Thank you for taking the time to give us a 5-star review. We're glad you found the cover you needed! Enjoy your trip, Team Pedal Cover.
Great cover tailored to the needs of Cyclists
Really well explained cover and easy to apply. Meets the needs of Cycle tourers and enthusiasts where other companies do not
18 May 2026
Reply from Pedal Cover
Hi Rob, Thank you for taking the time to give us a 5-star review. We're glad we could assist! Happy Cycling, Team Pedal Cover.
Great choice and easy to book
16 May 2026
Reply from Pedal Cover
Thank you for taking the time to give us a 5-star review. We're glad you found the process easy and got the cover you needed! Team Pedal Cover.
Website easy but I couldn't use my…
Website easy but I couldn't use my cycling Uk number, but man on phone helpful and did it for me
16 May 2026
Reply from Pedal Cover
Hi Bridget, Thanks for the review! Sorry you had issues with your code but glad we could assist over the phone. Happy Cycling, Team Pedal Cover
Good experience
Easy to navigate website but prompt and friendly telephone assistance when I needed it.
13 May 2026
Reply from Pedal Cover
Hi Karen, Thank you for taking the time to give us a 5-star review. We're glad you found the process easy and friendly! Team Pedal Cover.
Knowledgeable advice
Knowledgeable, straightforward advice from a trustworthy advisor. Reasonably priced.
12 May 2026
Reply from Pedal Cover
Hi Joanna, Thank you for taking the time to give us such a lovely 5-star review. Happy Cycling! Team Pedal Cover.
Reply from Pedal Cover
Hi Ifor, thank you so much for your lovely review! Always here to help. Happy cycling, Team Pedal Cover
Any excuse to wriggle out and they will
Been with this company for six years and had my best racing bike stolen from my shed. First they used the excuse that I could not prove proof of ownership, then they said I had the wrong kind of padlock on. Even though the thieves used bolt cotters to get in. Don't know what has upset me the most, the thieves who stole my bike or the insurance company who won't pay up.
15 April 2026
Unprompted review
Reply from Pedal Cover
We’re genuinely sorry to hear about the theft of your bike.
Our decision wasn’t about finding reasons not to pay. Proof of ownership and meeting the required security standards are fundamental parts of the policy agreed to when cover is purchased, and they’re essential to ensuring claims are handled fairly and consistently.
In this case, those conditions weren’t met, so we were unable to pay the claim. Team Pedal Cover
Covers biking AND white water kayaking
Covers biking AND white water kayaking! Great for the versatile traveler
29 April 2026
Reply from Pedal Cover
Hi William, Thanks for the review! We're glad we could assist with the versatile cover you required! Team Pedal Cover.
Best product and communication
Kept me informed well in advance of renewal and offer the perfect cover for my needs.
29 April 2026
Reply from Pedal Cover
Thank you for taking the time to give us a 5-star review. Happy Cycling! Team Pedal Cover.
Reply from Pedal Cover
Hi Damian, thanks for the review! Much appreciated. Happy Cycling, Team Pedal Cover
We had a few questions for the team…
We had a few questions for the team ahead of renewing our insurance. The Pedal Cover team we really helpful. They went out of their way to find out the correct answers .
Often when taking out insurance you just fall into an algorithm that decides yes or no but on this occasion we were assured that our insurance is based on individual information and adjusted to suit our requirements. Thank you to Rebecca for her guidance.
26 April 2026
Reply from Pedal Cover
Hi Sue, thank you so much for your lovely review! Always here to help. Happy cycling, Team Pedal Cover
Easy to do
Easy to do. And it covered my needs for the my next adventure. Hopefully I’ll never have to claim anything, just simple peace of mind.
Hoping I’ll get a 50% refund as a no claims reward afterwards 😂
21 April 2026
Reply from Pedal Cover
Thank you for taking the time to give us a 5-star review. We're glad you found the process easy and got the cover you needed! Team Pedal Cover.
Great customer service
Having sent in a question it was a surprise to get a phone call from Joe at Pedal Cover, he clearly explained how the company operated and went through the process quickly and thoroughly. The price was very competitive and the website easy to use.
9 April 2026
Unprompted review
Reply from Pedal Cover
Hi Barry, Thank you so much for the glowing review, it really is appreciated. Feel free to give us a shout if you have any more questions! Happy Cycling, Team Pedal Cover
Reply from Pedal Cover
Thank you for taking the time to give us a 5-star review. We're glad you found the process quick and simple! Team Pedal Cover.
Reply from Pedal Cover
Hi Donald, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Reply from Pedal Cover
Hi Sally, Many thanks for the lovely review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
I had to knock a star off for the price…
I had to knock a star off for the price increase (wishful thinking that it might go down).
I have used Pedal Cover for a number of years. In that time I have only had to make one claim when all my bikes were stolen out of my garage. Within two weeks the claim was settled in full, no quibble just solutions.
26 March 2026
Reply from Pedal Cover
Hi Barbara, Thanks for taking the time to leave us a review. Our underwriters had a rate increase back in October to cover the increasing costs of claims and other things, sadly this was out of our hands. However, we really appreciate you still seeing the value in our product and services and sticking with us for another year! Stay safe, Team Pedal Cover
Incredible helpful efficient and…
Incredible helpful efficient and accommodating to my personal needs. Joe was brilliant.
19 March 2026
Reply from Pedal Cover
Hi Gail, Thanks for the lovely review! I'll be sure to pass your feedback onto Joe. Happy Cycling, Team Pedal Cover
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