I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are alw... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Pedal Cover are one of the few companies who will insure your e-bike, bikes and your home and contents. When thieves cut through my gold standard lock outside my house and took my bike, Pedal Cover re... See more
Company replied
The team at pedal cover were very communicative and accommodating to the situation I was in (after crashing my bike). The process of providing details was relatively simple and Jonathan was a great he... See more
Company replied
We had a few questions for the team ahead of renewing our insurance. The Pedal Cover team we really helpful. They went out of their way to find out the correct answers . Often when taking out insur... See more
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Company details
- Cycle Insurance Company
- also in
- Home Insurance Agency
- Insurance Agency
- Sports Insurance Company
- Travel Insurance Company
About Pedal Cover
Written by the company
Pedal Cover provides specialist insurance for cyclists in the UK.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
Contact info
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, United Kingdom
- 0800 121 4424
- enquiries@pedalcover.co.uk
- www.pedalcover.co.uk
4.5
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Getting quote was fine
Getting quote was fine
But i had a very navigation issue getting through the payment process. It might have been me but dont normally struggle.
11 October 2026
Reply from Pedal Cover
Hi Gareth, Thanks for taking the time to leave a review. We’re glad getting a quote was straightforward, but sorry to hear the payment process wasn’t quite as easy to navigate. We really appreciate the feedback.
If you ever need any help in the future, our friendly customer service team is just a phone call away, and you almost always get straight through! Happy Cycling, Team Pedal Cover
Good on clarifying medical exclusions…
Good on clarifying medical exclusions for travel policy. Not the cheapest- but wide ranging cover on bike holidays. Would be good if included theft!
23 September 2026
Reply from Pedal Cover
Hi Mark, Thanks for the feedback! It’s great to hear you appreciated the level of cover available for cycling holidays. We regularly compare our pricing against other specialist cycling travel insurance providers, so we’re confident our policies remain competitively priced for the level of cover provided. Theft of general baggage items is covered. Bike theft isn’t covered under the travel policy itself, but this is something we can cover through our separate bicycle insurance policy if required. Let us know if you need help with a quote. Happy Cycling, Team Pedal Cover
Great choice for bike and home insuance
Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone.
Staff super friendly whenever I've had interactions over the phone or y email.
Thoroughly recommend Pedal Cove
21 September 2026
Reply from Pedal Cover
Hi James, Thank you for taking the time to give us a 5-star review. We're glad you were happy with the website and with our service! Happy Cycling, Team Pedal Cover.
Good easy to follow
19 September 2026
Reply from Pedal Cover
Hi Richard, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Business as usual with Pedalcover
Business as usual with Pedalcover, precise, proficient, and pleasant.
18 September 2026
Reply from Pedal Cover
Hi Philip, Many thanks for the review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
I found it easy to list our bikes and…
I found it easy to list our bikes and got a quote very quickly
18 September 2026
Reply from Pedal Cover
Hi Malcolm, Thank you for taking the time to give us a 5-star review. We're glad you found the process quick and easy! Happy Cycling, Team Pedal Cover.
Good cover
Our 2nd year with Pedal Cover.Still reasonably competitive on price.Had to make one claim which was reasonably straight forward process.Would have been nice to have had a follow up call to make sure everything was ok.Maybe something you should look at it would have made it feel a bit more personal rather than just another person which I found a bit disappointing.Otherwise everything straight forward to renew our policy
17 September 2026
Reply from Pedal Cover
Thank you for your review and for choosing Pedal Cover for a second year.
We're pleased to hear your claim was handled smoothly and that renewing your policy was straightforward. We also appreciate your feedback regarding a follow-up call after your claim. We understand how that extra personal touch could have made a difference, and we'll certainly take your comments on board.
Thank you again for your continued support, Team Pedal Cover.
Reply from Pedal Cover
Hi Jonathan, thanks for the review. Glad you found the process smooth and clear. If you need anything, give us a shout. Happy Cycling, Team Pedal Cover
it waseasy toget the cover and the…
it waseasy toget the cover and the price was good for the cover I needed
9 September 2026
Reply from Pedal Cover
Hi Richard, Thank you for taking the time to give us a 5-star review. We're glad you found the cover you needed and were happy with the price! Happy Cycling, Team Pedal Cover.
This is my third year
This is my third year, was concerned about public liability, ie:- some one walking out in front of you, all covered.
12 September 2026
Reply from Pedal Cover
Hi John, Many thanks for the review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
No claims yet…a 36% INCREASE
No claims yet…
Response from pedal cover
Unfortunately, our insurers had a rate increase back in October to cover increased costs across the board.
THATS A 36 percentage increase in premium!!!! Passed on to the customer unacceptable
9 September 2026
Reply from Pedal Cover
Hi Roger, we completely understand that the renewal increase can feel significant, particularly when you have not needed to make a claim. Insurance premiums are influenced by a range of factors, including increases in claims costs across the book, rising material and labour costs, and higher property rebuild values. As with all insurers, these increased costs are reflected in the premiums paid by policyholders, allowing the insurer to maintain the funds needed to support claims when they arise.
During our conversation, we also discussed ways to help reduce the cost of your renewal, including discounts available through our affiliate partners.
We appreciate your loyalty and are genuinely grateful that you decided to continue your cover with us. Thank you for your continued support, and we hope to provide you with many more years of reliable protection. Happy Cycling, Team Pedal Cover.
Give this company a call amazing customer service.
Amazing bicycle cover and an amazing prize.
Recommended 💯👍
15 March 2026
Reply from Pedal Cover
Hi Matthew, Thank you for taking the time to give us a 5-star review. Glad that you are happy with the cover and the price! Team Pedal Cover.
Reasonably priced extensive cover for…
Reasonably priced extensive cover for bikes. So easy to select the cover you require when taking out your initial policy, and to renew when the time comes.
29 August 2026
Reply from Pedal Cover
Hi John, Thank you for taking the time to give us a 5-star review and for your continued support. Happy Cycling, Team Pedal Cover.
Highly recommended
Much cheaper than getting bike insurance on previous household insurance, or as standalone policy, and the cover is better too. Also a discount for cycling UK members. And they are super helpful on the phone.
28 July 2026
Reply from Pedal Cover
Hey Penny, Thanks for the 5 Star review! Happy cycling, Team Pedal Cover.
Good customer service
Just renewing my policy for a other year. Competitive pricing and helpful staff.
Hopefully, another year of happy pedalling.
25 August 2026
Reply from Pedal Cover
Hi Judy, Thank you for the lovely review and your continued support. If you need anything, give us a shout. Happy cycling, Team Pedal Cover
Excellent Service
I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are always very friendly and helpful, so it was a pleasure this year to finally accept their quote, which was perfect for my needs. The quote is easy to do on line, and the Podium policy gives a high level of cover and is very competitivly priced. Excellent service all round.
18 August 2026
Reply from Pedal Cover
Hi Pauline, Great to finally have you on board! Glad you have been happy with all the service you have been provided, always here to help if you need us. Happy Cycling, Team Pedal Cover
Getting pretty expensive, and commitments on bikes are vague
Quotation received for a renewal wasn't upheld when I renewed online. I was charged £20 more! The premium seems expensive for a small, 2 bed house. I've had to insure only my very best bikes for which new-for-old is meaningless when the most expensive of them is nearly 20 years old now. I will be shopping around next year.
11 August 2026
Reply from Pedal Cover
Hi Becky. We've had a look into this, your renewal completed at the same price shown on your renewal invitation. The premium had increased by £20 compared to last year, so it may be that you were comparing it with last year's price when reviewing the renewal documents. It's also worth noting that the premium still represents really good value for the level of cover provided, particularly given the wide range of benefits and protection included within the policy. Please let us know if you would like to discuss the policy in more detail or if you need anything else. Happy Cycling, Team Pedal Cover
Excellent service from Pedal Cover
Unfortunately, my bicycle was stolen during a violent robbery, which was obviously a very stressful situation for both myself and my son.
From the moment I submitted the claim, Pedal Cover handled everything professionally. Kien dealt with my claim and was excellent throughout the whole process. Communication was clear, I was kept updated, and whenever further information was required, it was explained properly.
Once all the necessary evidence had been provided, Kien also took the time to discuss different replacement bicycle options with me and looked into whether they could source the models I was interested in.
In the end, the claim was settled by cash payment, allowing me to choose and purchase the replacement bicycle I wanted. The funds arrived exactly as advised.
You always hear negative stories about insurance claims, so I think it’s equally important to give credit when an insurer handles a genuine claim properly.
Excellent service from Pedal Cover and especially Kien, I wouldn’t hesitate to recommend them to other cyclists.
12 August 2026
Unprompted review
Reply from Pedal Cover
Hi Aahdam, thank you so much for the glowing review. We're really sorry to hear about the theft that happened to you, such an awful experience. We're glad we could ease the stress a little for you. I've passed your feedback onto Kien. Stay safe & Happy Cycling, Team Pedal Cover.
Easy transaction
Easy transaction, 3 stars because I have had no need to claim to date, and therefore a process i can’t judge
10 August 2026
Reply from Pedal Cover
Hi Billy, Thank you for taking the time to leave a review. We're pleased to hear that arranging your policy was an easy and straightforward experience. We completely appreciate your perspective, although we hope any rating reflects the service you've experienced so far, rather than the aspects you've fortunately not needed to use. We hope that, should you ever need us, you'll find our claims team just as efficient as the rest of your experience has been. Happy Cycling, Team Pedal Cover
Was a smooth process and easily found a…
Was a smooth process and easily found a suitable policy. Received documents immediately.
8 August 2026
Reply from Pedal Cover
Hi David, Thank you for taking the time to give us a 5-star review. We're glad you found the cover you needed and found the process smooth and easy! Happy Cycling, Team Pedal Cover.
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