What an amazing experience from start to finish . Wonderful friendly and helpful staff in store , giving us that personal touch . The delivery men were extremely friendly and went over and above fo... See more
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See what reviewers are saying
The service from Scott & James was excellent! Great communication! Courteous, Smiling, Careful. Took their shoes off on entering my home! Sounds basic but now-a-days most delivery personnel don’t d... See more
I am really pleased with my sofa. The staff were excellent at delivering exactly when I needed it. I got a tracking email first thing although this didn’t update during the morning, which would’ve b... See more
What great service, ordered online, immediate phone call to confirm order. Short turn around time, can choose am or pm delivery slot, with tracking Both David and Mark the delivery lads, where fab... See more
Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Lighting Store
- Living Room Furniture Store
- Mattress Store
- Sofa Store
Written by the company
Pavilion Broadway is a family-run business founded in 2008. Championing British brands such as Duresta, Vispring & Parlane as well as leading international designer furniture, lighting and home accessories.
Contact info
Unit 4, Tewkesbury Retail Park, GL20 8UY, Ashchurch, United Kingdom
- 01386711512
- david@pavilionbroadway.co.uk
- www.pavilionbroadway.co.uk
4.5
Excellent
365 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service and quality furniture
Excellent service from the get go. You can actually get to speak to a person if you so wish. Large range of unique items of furniture, to fit those awkward little alcoves you find in cottages. Offered up a price reduction and free delivery all the way from Tewkesbury to N. Wales, tremendous service distinctly lacking in many places today. Thank you.
25 April 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, David. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Great Service
Great service throughout the process of purchasing our furniture and delivery
20 April 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Amanda. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Fabulous selection and customer service
Fabulous selection of furniture. Fabulous customer service. Ordered online and one of the items was poorly finished when received. A single quick phone call and the item was collected and a replacement provided within days with no hassle. Really pleased with the two tables we ordered. Great quality and very stylish.
15 April 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Highly recommend
We ordered a sofa, 2 chairs and two footstools. We had to wait a long time for our delivery (due to import of more stock) but the wait was well worth it. We are highly delighted with every piece.
The delivery men where outstanding in taking care of the goods and asking where would like each piece placing. They even took great care of removing their shoes so as not to mark the carpet.
The whole experience from beginning to end was very pleasing.
Thank you to all the staff involved.
11 April 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Julie. We're so glad you are happy with your furniture and the service our team provided. We look forward to helping you with your interior needs again in the future.
Perfect Service
Ordered two Duresta Large Coco Sofas which were in stock. Delivery was very quick and tracking was spot on. Delivery drivers were very polite and helpful. Cannot fault going back to buy some more furniture,
10 April 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Suz. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Very efficient service from placing…
Very efficient service from placing order in store to delivery service which was excellent. Credit to all the staff that I dealt with.
6 April 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Alison. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Amazing service from this company
Amazing service from this company .
Delivery was timely and courteous. I would definitely Recommend Pavillion Broadway
27 March 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Excellent buying experience
Great people, great products and superb service! Will definitely use again.
27 March 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Terry. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Thrilled by the whole experience
Thrilled by the whole experience. Excellent delivery communications; excellent sales and follow up process. 100% recommend this retailer, an example of how it should be done.
23 March 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, James. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Highly recommend
Great range, lovely showroom, brilliant stock availability and fantastic service. Definitely recommend
23 March 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Antony. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Very pleased
Very pleased - speedy delivery time, and lovely helpful guys delivering our furniture. Would definitely recommend.
21 March 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Helen. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Excellent helpful service and advice
Excellent helpful service and advice, and great, prompt delivery. Would definitively use again.
12 March 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Customer service in the store was amazing
Customer service in the store was superb. Delivery was very professional and the guys were really friendly. Oh, and the chairs are fabulous!
10 March 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Caroline. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Dining Bench…
Just bought a beautiful dining bench from Pavilion Broadway online. The team were super helpful and I'm extremely happy with the quality of the product, which exceeded my expectations. It was refreshing to have clear information on delivery and times. The delivery men were happy to carry the packages into the correct room, which was a relief as they were super heavy. Will definitely buy from them again :)
10 March 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Chevi. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
A perfect transaction
FFrom start to finish the process of buying a lovely Duresta chair was made so easy by Mark from the Pavilion furniture. I saw it, was sent photos,ordered it and it was delivered two days later....Amazing service
24 February 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Graham. We're so glad you are happy with your chair and the service our team provided. We look forward to helping you with your interior needs again in the future.
Reply from Pavilion Broadway
Thank you for your review, Kathleen. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Can’t fault it .
24 February 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Healey. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Bought 2 lamps from Pavillion Broadway
Bought 2 lamps from Pavillion Broadway. The lamps are lovely and we are very happy with them. Unfortunately 1 shade arrived in a damaged condition. We were delighted when contacting them they immediately set about sending a replacement. No fuss, no hassle just first class service.
21 February 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Edward. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Excellent service.
Excellent service and very pleasant deliverers. A credit to the company.
15 February 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Brian. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Excellent all round service
Great value in the sale and excellent service re delivering my item and keeping me updated throughout.
3 February 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Kate. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
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